Compliance Compliance

1 week ago

London, United Kingdom Kroo Ltd Full time

To be the first bank that is both trusted and loved by its customers. We’re helping people take control of their financial future and achieve their goals, whilst making a positive impact on the planet. In the heart of our Compliance Department, the Conduct Risk & Assurance Compliance Officer will support the second-line team across all conduct-related aspects. You’ll advise the business on conduct risk for products, communications, and customer interactions, ensuring fair treatment, ethical practices and meeting the requirements of Consumer Duty standards. Provide training and guidance to employees on compliance and ethical standards.
# Collaborate with senior management to ensure business practices meet regulatory obligations and minimise risk.
# Monitor and interpret relevant regulatory developments, guidelines, and legislation to ensure Kroo’s practices remain compliant. Provide expert advice on the implications of regulatory changes and oversee the implementation of necessary adjustments.
# Proactively identify potential conduct risks arising from business activities, products, or processes. Oversee implementation of effective mitigation strategies to prevent customer detriment and ensure market integrity.
# Lead targeted assurance activities and audits to evaluate the effectiveness of controls in managing conduct risk. Identify areas for improvement and oversee the implementation of corrective actions.
# Craft clear and effective policies and procedures related to conduct risk management. Ensure these are communicated and embedded across the organisation, fostering a culture of compliance and ethical conduct.
# Stakeholder Engagement: Collaborate with various internal stakeholders, including product development, operations, and senior management, to integrate conduct risk considerations into the neobank's strategic decisions and product offerings.

Demonstrable experience in delivering compliance monitoring activities, particularly in the context of ensuring alignment with Consumer Duty requirements.
# Good knowledge of broad banking compliance, particularly related to banking, payments, unsecured lending, financial promotions, financial crime, and outsourcing, with an emphasis on conduct risk and customer outcomes.
# Good understanding of risk assurance activities in a technologically driven bank, with a focus on identifying and mitigating conduct-related risks.
# Flexibility in providing support across all Compliance areas of responsibility.

Generous holiday time: 25 days annual leave, 8 bank holidays, 1 Kroo bank holiday (June 24th), and 1 day off during the week of your birthday.
Personal days: We know that life can be unpredictable, so we offer 3 personal days to use as needed.
We're passionate about giving back to our community, and we support our employees in doing the same with up to 4 hours per month of employer-sponsored volunteer time.
Mental health support: We care about the mental health of our team members and offer access to Spill, our mental health support partner.
Workplace pension: We want you to feel secure about your future, so we offer a workplace pension with a 5% employee contribution and a 3% employer top-up.
We provide top-of-the-line equipment necessary for smooth hybrid work, including a MacBook laptop. Additionally, we also offer support in establishing your home office by contributing towards your setup if required.
Modern office: When you're in the office, you'll enjoy access to our modern, bustling workspace in Central London.
Cycle to Work scheme: We encourage sustainable transportation with our Cycle to Work scheme.
Electric Car scheme: We're committed to reducing our carbon footprint, and our Electric Car scheme makes it easy for our employees to do the same.
Enhanced parental leave: We know that family comes first, and we offer an enhanced parental leave policy to support our employees in starting and growing their families.
As a fast-paced, high-growth start-up, we're dedicated to providing our employees with room to grow and excel.
You get full healthcare for you and your nuclear family via Vitality.
Hybrid Working:
At Kroo Bank, we have a hybrid policy that gives both individuals and teams a lot of freedom when it comes to using the office space to boost productivity. Our London office is a great resource when used effectively. So, employees who can occasionally come to the office are a good fit for how we work right now. Keep in mind that this job involves working from Monday to Friday, with a mix of remote and office work, so you won't need to be on-site all the time.
Diversity and Inclusion:
We consider Diversity, Equality, and Inclusion as fundamental pillars guiding our path in all aspects of our bank.

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