Accounts and Customer Service Assistant

3 weeks ago


Newcastle upon Tyne, United Kingdom IQ EQ Administration Services (UK) Ltd Full time

IQ EQ Administration Services (UK) Ltd Newcastle upon Tyne, United Kingdom Client Assistant Accountant - Funds
IQ EQ Administration Services (UK) Ltd Newcastle upon Tyne, United Kingdom Posted 3 days ago Permanent Competitive Job Description
Knowledge of designated clients including understanding the key points of the LPA, Fee Agreements and SLA's and early escalation of issues to relevant Client Services Accountant
Support the Senior Accountant in the resourcing/capacity management plans for the preparers (PQ's) to meet their allocated client deliverables, with appropriate communication and escalation
Preparation of assigned tasks/client deliverables ensuring consistent quality and timely delivery for review
Working towards ACCA professional qualification
Prepare accounts for complex clients to agreed internal deadlines to a standard acceptable for first review
Delivery of quality output in line with agreed SLA
Review of standard Investor / Auditor Queries when prepared by junior staff.
Successfully completed probation period
~18 months experience in a professional finance environment
~ Experience of providing services to clients and managing client relationships
~ Knowledge of the private equity industry is desirable but not essential
Advanced Excel skills including Pivot Tables and data manipulation
We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices.
IQ EQ is part of a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.

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