Team Manager

3 weeks ago


Gateshead Tyne and Wear, United Kingdom RGIT Australia Full time

If you’re looking for a boring office job where you can hide behind your computer screen, then we’re not the place for you Everyone who works for Team RH is an exceptional person, creative, hard-working and talented. If you think that doing a virtual interview from your bed is acceptable, jog on.
We don’t employ smokers - we’re a health and fitness company and everyone who joins us should be clued up enough to know that smoking isn’t good for you or your health.
We have incredible, kind and caring people working with us and we’ll protect them at all costs.
You will have extensive experience in payments & retention and a strong understanding of retention methodologies and performance management, analysing daily, weekly, and monthly performance. This is a hybrid role - you will be required to work between home and our Team Valley offices, depending on the timing of your shifts after 2-month in-house training.
5hr permanent contract role, we are looking for someone flexible who can cover weekends and bank holidays. Our CX operating hours are 7 days a week (including bank holidays, apart from Christmas day).
During your training period, you will be required to work fully in-house for two months contracted hours during our opening times on a rota basis (Monday-Thursday 8am-6pm, Friday & Saturday 8am-12:30pm Sunday 10am-4pm), at our Team Valley offices.
Mentor and train team members on best practices for resolving enquiries and complaints effectively.
Manage team performance, including setting targets, providing regular feedback, and handling performance issues.
Adhere to all company policies and procedures, ensuring a safe and compliant working environment for the team.
Contribute to the development and implementation of new customer service initiatives.
Proficiency in Microsoft Office Suite.
~ Confidence in communicating with customers via text message, voice notes, and occasionally phone calls.
~ Experience managing social media business accounts (e.g., WhatsApp Business, Facebook, TikTok, Instagram) (advantageous).
~ Tech-savvy with experience using Zendesk or similar software (highly beneficial).
~ 25 days holiday plus bank holidays & length of service accrual
~ Generous discounts on Team RH Merch
~ Employee assistance program
~ Enhanced maternity, paternity, & adoption pay
~ Pet Friendly, newly designed office

At Team RH, we’ve made it our mission to educate people that pills, shakes and fad diets DON’T WORK and the key to long-term success is to fully understand nutrition. We work very hard at teaching this to our members in the most easy-to-understand way, without all of the big words that confuse beginners. We refuse to release anything unless we know it’s 100% the best quality, and we don’t sell a plan that lets you lose a few pounds short-term, to then put it all back on again.


  • Team Manager

    2 weeks ago


    Gateshead, Tyne and Wear, United Kingdom PRIMARK Full time

    Location: Primark Metro Centre Salary: £30,983 (with 31 days annual leave & pension) Contract: Full-Time Permanent, 5 days out of 7 BECAUSE TOMORROWS RETAIL IS IN MY HANDS Collaborate with the rest of the management team to support the daily running of the store. • Responsible for an allocated section or department of your store – including...


  • Tyne And Wear, United Kingdom Strive Supply Chain Full time

    Strive are a UK wide Supply Chain & Logistics management recruiter. Please visit strive. co. uk for additional roles across engineering, production, warehouse & transport operations. **Transport Team Manager** **C£40k + Excellent Benefits** **Tyne & Wear** Our client is a leading FMCG Distributor and we are delighted to assist them in their search for...


  • Gateshead, Tyne and Wear, United Kingdom Team RH Fitness Ltd Full time

    If you’re looking for a boring office job where you can hide behind your computer screen, then we’re not the place for you! Everyone who works for Team RH is an exceptional person, creative, hard-working and talented. No turning up for an interview in trainers and trackies - smart-casual is what we expect. If you think that doing a virtual interview from...


  • Gateshead, Tyne and Wear, United Kingdom Bellway plc Full time

    At Bellway we recognise that people are the key to our success, and we are working towards becoming a more inclusive employer that values and respects individual differences in the workplace. There is an exciting opportunity to join Bellway, one of the UK’s largest house builders. Our North East Division is looking to recruit an Engineer to join the...


  • Gateshead, Tyne and Wear, United Kingdom Bellway plc Full time

    At Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respects difference combined with creating a safe and inclusive working environment for all colleagues. This means we are positive about making adjustments as well as providing flexible working and we would be happy to talk...

  • Customer Assistant

    13 hours ago


    Gateshead, Tyne And Wear, United Kingdom Marks and Spencer Part time

    All the detailsCustomer Assistant - Warehouse Operations - Gateshead Team Valley Temporary Position, 20 Hours, 2 to 29 June This job role involves working early mornings, operating specialist equipment and using harmful cleaning agents. This means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and...

  • Project Manager

    7 days ago


    Gateshead, Tyne and Wear, United Kingdom Coleman James Full time

    Highly regarded main-contractor are seeking an experienced Project Manager to join their well-established team in the North East. They have a healthy pipeline of work, focusing on commercial build, refubishment and fitout. The ideal candidate will have experience working as a Project Manager on the above schemes in excess of £1M. The role: * Work...


  • Gateshead, Tyne and Wear, United Kingdom Jackson Hogg Ltd Full time

    Jackson Hogg are delighted to be working exclusively with a global specialist manufacturer of industrial decals and printed components based in Gateshead. Embark on an exciting journey as an Account Manager, presenting a unique opportunity for professionals eager to transition into a more strategic role within a thriving organization. Key Role Details: *...

  • Team Manager

    4 days ago


    Gateshead, Gateshead, United Kingdom MATALAN Full time

    About MatalanFrom humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here on our careers site.We know as a team, we are stronger together - we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their...

  • Operations Manager

    7 days ago


    Gateshead, Tyne and Wear, United Kingdom Graphic Packaging International - Europe Full time

    Job Description At Graphic Packaging International, we produce the paper cup that held your coffee this morning, the basket that transported those bottles of craft beer you enjoyed last weekend, and the microwave tray that heated your gourmet meal last night. We’re one of the largest manufacturers of paperboard and paper-based packaging for some of the...

  • Procurement Manager

    1 month ago


    Gateshead, Tyne and Wear, United Kingdom Reed Engineering Full time

    IT Procurement Manager We are working with a prestigious organisation based in Gateshead who in the East requiring the support of an interim IT Procurement Manager for a 10/12 month period initially. This role has the potential to be extended. The client is looking for an experienced procurement manager who has extensive knowledge procurement regulation...


  • Gateshead, Tyne and Wear, United Kingdom Northern Gas & Power Full time

    Northern Gas and Power (a subsidiary of Global Procurement Group) is an international energy procurement specialist and is the largest energy consultancy in Europe. We guide businesses of all sizes ranging from SMEs to global organisations in purchasing their energy contracts. We set up comprehensive strategies for organisations to procure their energy...

  • Store Manager

    2 weeks ago


    Gateshead, Tyne and Wear, United Kingdom The Boots Company PLC Full time

    The importance of your role. This is your chance to be part of something a bit different. You'll help our stores become even more successful. Working closely with our teams and our customers, you’ll help make our customers feel good – and we think that's a really great opportunity. It’s an opportunity to develop your career with us. A chance...

  • Management Accountant

    3 weeks ago


    Gateshead, Tyne and Wear, United Kingdom Zenith People Full time

    Zenith People are looking to recruit an experienced Management Accountant to work at its client site in Gateshead. In the role you will be responsible for reporting management information; month-end, quarter end and annual processing for the business. To be part of the division’s finance team which helps ensure that effective financial and internal...

  • Account Manager

    7 days ago


    Gateshead, Tyne and Wear, United Kingdom FIS Global Full time

    We support individuals coming from all walks of life. Full time Position Type : Full time Type Of Hire : Bachelor of Commerce/Business Travel Percentage : At Worldpay you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. As a Client Relations Account Manager, you will be...


  • Gateshead, Tyne and Wear, United Kingdom Northern Gas & Power Full time

    Hi, we're Northern Gas and Power Northern Gas and Power (a subsidiary of Global Procurement Group) is an international energy procurement specialist and is the largest energy consultancy in Europe. We guide businesses of all sizes ranging from SMEs to global organisations in purchasing their energy contracts. We set up comprehensive strategies for...

  • Engineering Manager

    5 days ago


    Gateshead, Tyne and Wear, United Kingdom Central Employment Full time

    Central Employment are delighted to be working with a global Manufacturing & Engineering organisation based in Tyne & Wear, as they look to appoint an experienced Engineering Manager. Overview of the Engineering Manager: The purpose of this role is to provide engineering leadership and direction to the design engineering team, developing and safeguarding...


  • Gateshead, Tyne and Wear, United Kingdom Central Employment Full time

    Central Employment are delighted to be working with a global Manufacturing & Engineering organisation based in Tyne & Wear, as they look to appoint an experienced Design Engineering Manager. Overview of the Design Engineering Manager:  The purpose of this role is to provide engineering leadership and direction to the design engineering team, developing and...


  • Gateshead, Tyne and Wear, United Kingdom Central Employment Full time

    Central Employment are delighted to be working with a global Manufacturing & Engineering organisation based in Tyne & Wear, as they look to appoint an experienced Design Engineering Manager. Overview of the Design Engineering Manager:  The purpose of this role is to provide engineering leadership and direction to the design engineering team, developing and...


  • Gateshead, Tyne and Wear, United Kingdom Coleman James Full time

    Highly regarded main-contractor are seeking an experienced Project Manager to join their well-established team in the North East. They have a healthy pipeline of work, focusing on commercial build, refubishment and fitout. The ideal candidate will have experience working as a Project Manager on the above schemes in excess of £1M. The role: * Work...