Telephone Scheduler

3 weeks ago


Armagh Co Armagh, United Kingdom Tarasis Enterprises Full time

We are currently recruiting for a Forecast Planner to join our team in Armagh
This is a 40hr role
Monday Friday
The Forecast Planner will provide exceptional customer service and administration support in the delivery of care in a confidential and professional manner.
The Forecast Planner will:
Answer incoming phone calls and carry out follow ups
Deal with all queries correctly and appropriately and ensure they are dealt with within the correct timeframe
Record all communication onto the Management Information System
Source and ensure cover is provided for all service users by preparing weekly rota's and informing service users of ay changes
The successful candidate must have:
Proven experience in customer service role
Have strong interpersonal and communication skills with an ability to engage and interact effectively in a business environment both through oral and written communications.
Demonstrate experience of using a range of computer software
Previous experience in a call centre environment is advantageous
*Full Job Description available on request*
Tarasis Enterprises is an equal opportunity employer.
INDHP



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