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Contact Centre Advisor

3 months ago

Glasgow, United Kingdom Kura Full time €24,960

Call Centre Advisor

40 Hours per week.

12 months within a call centre essential for this role.

Kura provides award-winning outsourced contact centre solutions across UK and South Africa. Its software subsidiary, Inisoft, develops advisor desktop solutions with full omni-channel capabilities, sold globally. Kura & Inisoft create and provide services and solutions to over 50 clients across many industry verticals. About Us: We are in business because we want to help people to develop and to reach their full potential.

We are building a culture that shifts the mind-set from focusing on “things and stuff” to “people and behaviour”. We work with over 50 of the world’s leading brands across multiple sectors to supercharge their customer service.

We are looking for new talent to fill our customer service representative roles in permanent, full-time contracts in our call centre in Glasgow. We have all vacancies for customer service advisors, call centre agents, customer service representatives, or people who have worked in a client-facing role, such as banking. Some of our shifts feature answering live chats as well as taking inbound and outbound calls.

Life Insurance
Financial Services
You will receive several weeks of full paid training on our systems, products, and call handling.

As well as a clear structure for your personal and professional development we also provide a comprehensive package of benefits which include a loyalty award scheme, an employee assistance program, enhanced maternal and paternity pay, and more.

Computer literacy.
Please give the team a phone call on , they are excited to discuss the role further.