Manager-Account Manager

3 weeks ago


Northampton Northamptonshire, United Kingdom MP Training and Recruitment Full time

locations Northampton Office, Northampton Northamptonshire NN4 7YB
time type Full time
Title Account Manager
Location: Remote (with travel to Bright Horizons offices and clients on occasion)
The focus of this position is to enhance existing client relationships, negotiate improved terms, and cross-sell services, resulting in retention and growth of client accounts.
Flexible working and holiday entitlements
Discounted childcare
Fantastic range of discounts on high street retailers, grocery stores, cinema tickets, holidays and more
Wide range of wellbeing resources, supporting our teams for the ups and downs of daily life
We’ve been voted Great Place to Work for the last 17 consecutive years, as well as being awarded the newly created Great Place for Wellbeing and Great Place for Women 2023.
Our support functions enable our nurseries to deliver the best possible care and education to over 10,000 children across the UK. Through this support, our nurseries can deliver excellence – with 98% of our 300+ portfolio being rated Good or Outstanding by Ofsted.
We’re on a mission to change the future for children, families, and the people we work with, and are committed to progressive working values like flexibility, work-life balance, and wellbeing.
Proactively manage a portfolio of client accounts to maximise contract retention, client loyalty, revenue, and profit.
Renew and negotiate client contracts to optimise the company’s financial return and contract terms.
Support operations in the development of new services for clients, including budget development, developing presentations, contract negotiation proposals, marketing, and general support.
Must have strong analytical and financial acumen as well as client relationship management skills.
Must work well in a collaborative environment and be able to communicate the values and mission of the organisation and full range of services we offer to clients.
5 years or more of direct Account or Client Relationship Management preferred (desirable)
Qualification to graduate level preferred, although not essential
com and we will be happy to help.
At Bright Horizons, our culture is built on our commitment to Keeping Everyone Safe and providing world-class care and education, delivered by a world-class workforce.We care passionately about what we do, and our HEART values and principles help us support one another in the work that we do each day.These are quite literally at the HEART of our organisation’s ethos and culture as it helps us to provide a working environment that supports professionalism, growth and diversity.
We are passionate about our people’s ongoing learning and development.Our learning and leading with HEART framework supports each Bright Horizons colleague on the first steps of their leadership journey, whether that includes our 'World-Class Welcome' induction or our extensive ongoing training programme.Whether it is a “thank you” placed on our website, a chocolate pizza, team lunch or an ice cream van visit, it is our way of showing each other we care and appreciate everything we do. Each year, we have our annual 'Awards of Excellence' events; By creating this account you acknowledge that Bright Horizons will collect, store and process any of your personal data provided in respect of your application and employment in accordance with our Employee Privacy Notice.
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