Director, Customer Account Manager
3 weeks ago
Our client based in Northampton is seeking an experienced Account Director to join their client services team on a permanent basis working with new and existing clients. The Account Director will be managing a small team and will take responsibility for excellent servicing of their clients and account profitability.
Work closely with other teams to plan and deliver larger-scale creative projects successfully, planning resource correctly, keeping the team to task and time, and ensuring that the team is delivering something that will surprise and delight the client
* You will manage a client services team and with them be responsible for the growth and development of your allocated client accounts, identifying new opportunities and delivering first class service.
* Lead creative responses, client pitches, and large project status meetings with internal & external stakeholders; Deal with any escalation points and ensure that the team is able to provide excellent service
* Keeping sight of all live projects/clients to ensure that the team is correctly managing budgets, cost estimates, and invoices. Ideal candidate should have experience within a marketing agency or can be a project manager or marketing professional from other sectors. Will need to have experience managing multiple projects & stakeholders at once, and have a keen eye for marketing communications
* Highly proficient with Microsoft and G-Suite programmes including Word/Pages, Excel/Sheets, PowerPoint/Slides and Outlook/Gmail
* Excellent organisational, problem-solving, prioritisation and project management skills
* Hybrid working
* 28 days holiday + bank holidays + Birthday off
* Life Insurance
* Contributory Pension
FS1 Recruitment is a UK-based recruitment agency providing solutions within the Sales, Marketing and Creative fields for permanent, freelance and contract positions please contact us to discuss one of our many positions #J-18808-Ljbffr
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