Account Director

4 weeks ago

Northampton Northamptonshire, United Kingdom FS1 Recruitment Full time

Our client based in Northampton is seeking an experienced Account Director to join their client services team on a permanent basis working with new and existing clients. The Account Director will be managing a small team and will take responsibility for excellent servicing of their clients and account profitability. Key Responsibilities:

  • Work closely with other teams to plan and deliver larger-scale creative projects successfully, planning resource correctly, keeping the team to task and time, and ensuring that the team is delivering something that will surprise and delight the client
  • You will manage a client services team and with them be responsible for the growth and development of your allocated client accounts, identifying new opportunities and delivering first class service.
  • Lead creative responses, client pitches, and large project status meetings with internal & external stakeholders; clearly communicating all information and able to respond well to challenging situations and personalities.
  • You will be expected to be proactive and keep abreast of information such as industry changes and competitor activity and advising the team accordingly.
  • Deal with any escalation points and ensure that the team is able to provide excellent service
  • Keeping sight of all live projects/clients to ensure that the team is correctly managing budgets, cost estimates, and invoices. Forecasting turnover for all clients on a regular basis.
Skills and experience:
  • Ideal candidate should have experience within a marketing agency or can be a project manager or marketing professional from other sectors. Will need to have experience managing multiple projects & stakeholders at once, and have a keen eye for marketing communications
  • A passion for clear, direct and effective communications
  • Highly proficient with Microsoft and G-Suite programmes including Word/Pages, Excel/Sheets, PowerPoint/Slides and Outlook/Gmail
  • Excellent organisational, problem-solving, prioritisation and project management skills
  • Strong communicator with the ability to develop relationships with suppliers, clients and colleagues
Benefits:
  • Hybrid working
  • 28 days holiday + bank holidays + Birthday off
  • Life Insurance
  • Income Protection
  • Contributory Pension
FS1 Recruitment is a UK-based recruitment agency providing solutions within the Sales, Marketing and Creative fields for permanent, freelance and contract positions please contact us to discuss one of our many positions

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