Commercial Services Administrator

3 weeks ago


United Kingdom Roomex Limited Full time
  • remember your preferences (such as language);
  • monitor the general performance of our visitors’ experience when on our website - this information then allows us to improve the usability of our website for you and all our other visitors;
  • store essential information to allow you to register and/or login to our site;
  • allow you to share any of our website’s pages with your social networks - but only if you explicitly choose to.
  • (twitter) guest_id, k, _twitter_sess, original_referer
  • (facebook) datr, lu
  • (g+1) PREF, SID, HSID, SSID
  • TribePad - this allows you to login to our social recruitment management platform
  • trackerToken-4 - this is similar to Google Analytics but specifically allows us to determine which of our marketing activities from which you found our website.
  • visitToken-4 - this is similar to Google Analytics but specifically allows us to determine which of our marketing activities from which you found our website.
Commercial Services Administrator page is loaded Commercial Services Administrator Apply locations Meriden time type Full time posted on Posted 2 Days Ago job requisition id R04217 Your role What you'll be doing

Corpay^ is currently looking to hire a Commercial Services Administrator within the Commercial Services division. This position falls under our Epyx line of business based in Meridan, UK.

Epyx specializes in e-commerce solutions for the automotive sector. Its best-known products are the 1link platforms, which improve the efficiency of major fleets and their suppliers, covering functions including vehicle maintenance, hire, remarketing and relicensing. They have been adopted by fleets totaling more than four million vehicles, thousands of service providers, and nearly all major motor manufacturers on behalf of their franchise networks.

How We Work

This is a Hybrid working role with 3 days in the office (Tuesday, Wednesday and Thursday) and 2 days working from home (Monday and Friday)

Role Responsibilities

  • Accurate execution of Epyx & Corpay^ processes.

  • Processing cash, reporting and customer interactions relating to settlement activities.

  • Identification and correct handling of overdue settlement accounts and escalate to line manager where appropriate.

  • Deal directly with customers and suppliers to support claims procedures and meet KPIs.

  • Build and develop positive relationships with all internal and external colleagues, suppliers and customers.

  • Contribute to service delivery levels by providing guidance to others and supporting the decision-making processes wherever possible.

  • Giving timely responses and resolutions to internal and external queries.

  • Responsible for meeting departmental targets and deadlines.

  • Maintenance of internal information database comprising customer data for assessment purposes. Ensure compliance with General Data Protection Regulation where any payment information is provided.

Qualifications & Skills

  • Excellent communication skills both written and verbal.

  • Customer focused and able to communicate effectively with customers by telephone.

  • Excellent listening skills to identify and analyze problems, and the ability to use technical/product knowledge to find appropriate solutions for the customer.

  • Good numeracy skills.

  • Computer literate, especially with strong Excel skills.

  • Time management skills.

  • Commercial awareness.

  • Adherence to internal procedures and high attention to detail.

Benefits & Perks

  • 4 X Life insurance

  • Pension scheme 5% employer contribution

  • Private Healthcare

  • 25 days Holiday (plus Holiday Buy/Sell)

  • Access to benefits portal

  • Access to LinkedIn learning

#INDINT

#LI-SI1

About FLEETCOR

FLEETCOR is a global technology organisation that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.

All offers of employment made by FLEETCOR (and its subsidiary companies) are subject to the successful completion of satisfactory pre-employment vetting by an independent supplier (Experian). This is in accordance with FLEETCOR's Resourcing Policy and include employment referencing, identity, adverse financial, criminal and sanctions list checks. We do this to meet our legal and regulatory requirements.

FLEETCOR is dedicated to encouraging a supportive and inclusive culture among our employees. It is within our best interest to promote diversity and eliminate discrimination in the workplace. We seek to ensure that all employees and job applicants are given equal opportunities.

Notice to Agency and Search Firm Representatives: FLEETCOR will not accept unsolicited CV's from agencies and/or search firms for this job posting. Resumes submitted to any FLEETCOR employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of FLEETCOR. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Similar Jobs (1) 1st Line Helpdesk Operative locations Meriden time type Full time posted on Posted 30+ Days Ago

Fast-growing, global, rewarding, fun, involved – at FLEETCOR, we are all of these and more. If you are an experienced and self-motivated professional who can perform at a high level, you will be rewarded. If you have great ideas, we want to hear them. If you want your career to grow at the same rapid pace as our organization, this is the place for you. Whatever your area of expertise, you can take it to the next level at FLEETCOR.

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