Senior Customer Service Executive
4 weeks ago
Senior Customer Service Executive
Location: Wokingham,Berkshire Salary: Circa £13 per hour + Excellent Benefits Job Type: 3-Month Fixed Term Contract (FTC) The Client: Our client is a well-established aerospace parts and components manufacturer, offering a range of additional services such as repair and haulage. The Role: As a Senior Customer Service Executive, you will efficiently handle email inquiries, ensuring prompt and effective resolutions for customers, including direct responsibility for key client accounts. Responsibilities: ? Maintain regular liaison with workshop logistics and various departments to keep customers informed.? Timely generation and processing of quotes according to departmental targets.
? Prepare and conduct regular status reports and communication for top clients, adapting the frequency as per agreements.
? Serve as a crucial point of contact for customer queries across multiple channels, striving to exceed expectations.
? Collaborating with the supply chain team for necessary parts.
? Coordinate departmental email management, quote generation, and task distribution, especially in team leaders absence.
? Oversee critical customer accounts, ensuring exceptional service levels are maintained.
? Serve as the primary contact for colleagues when the CSM and TL are unavailable.
? Conduct a minimum number of customer visits annually.
? Provide mentorship and support to newer team members, promoting knowledge sharing and collaborative growth. Requirements: ? Previously worked as a Customer Service Executive or in a similar role.
? Possess 1-2 years of experience in a similar customer service role.
? Capable of overseeing AOGs from start to finish.
? Ability to report customer progress and pinpoint pain areas for resolution.
? Computer skills including Microsoft Office.
? Exceptional attention to detail and numerical accuracy.
? Strong communication and numeracy skills
? Demonstrated ability to More Jobs from Additional Resources Ltd. #J-18808-Ljbffr
-
Senior Customer Account Executive
5 days ago
Wokingham, United Kingdom Avia Technique Ltd Full time**Senior Customer Account Executive - Fixed Term Contract** **Onsite in Wokingham** **Full Time (Monday to Friday)** **£13 per hour** We are looking for a Senior Customer Account Executive (fixed term contract) to join our UK Customer Service Department to provide the very best service to aviation customers across UK. The role of Customer Executive...
-
Senior Customer Account Executive
4 weeks ago
Wokingham, United Kingdom Avia Technique Ltd Full time**Senior Customer Account Executive** **Onsite in Wokingham** **Full Time (Monday to Friday)** We are looking for a Senior Customer Account Executive to join our UK Customer Service Department to provide the very best service to aviation customers across UK. The role of Customer Executive will work collaboratively with a range of stakeholders, you will...
-
Customer Service Executive
2 weeks ago
Wokingham, United Kingdom Office Angels Full timeOffice Angels are currently recruiting for a Customer Service Executive in Wokingham.Working days: Monday - FridayDuration: 3 Months MinimumHours: Full timePay rate: £13phDuties include but are not limited to:Providing excellent customer service via phone and email, addressing inquiries, resolving issues, and ensuring customer satisfactionManaging customer...
-
Customer Account Executive
5 days ago
Wokingham, United Kingdom Avia Technique Ltd Full time**Senior Customer Account Executive** **Onsite in Wokingham** **Full Time (Monday to Friday)** **£26,000 - £27,000** We are looking for a Senior Customer Account Executive (fixed term contract) to join our UK Customer Service Department to provide the very best service relations to aviation customers across UK. The role of Customer Executive will work...
-
Customer Service Executive
4 weeks ago
Wokingham, United Kingdom Office Angels Full timeOffice Angels are currently recruiting for a Customer Service Executive in Wokingham. Working days: Monday - Friday Duration: 3 Months Minimum Hours: Full time Pay rate: £13ph Duties include but are not limited to: Providing excellent customer service via phone and email, addressing inquiries, resolving issues, and ensuring customer...
-
Customer Service Executive
3 weeks ago
Wokingham, United Kingdom Office Angels Full timeOffice Angels are currently recruiting for a Customer Service Executive in Wokingham.Working days: Monday - FridayDuration: 3 Months MinimumHours: Full timePay rate: £13phDuties include but are not limited to:Providing excellent customer service via phone and email, addressing inquiries, resolving issues, and ensuring customer satisfactionManaging customer...
-
Sales Executive
4 weeks ago
Wokingham, Berkshire, United Kingdom invenioLSI Full timeRole - Sales Executive Sales Executive's primary responsibilities include prospecting, qualifying, selling and closing new business to existing and net new customers in the UK. The Sales Executive brings a Point of View to the Customer engagement; uses all resources to solve customer problems with appropriate SAP products and service offerings from...
-
Sales Executive
4 weeks ago
Wokingham, Berkshire, United Kingdom invenioLSI Full timeRole - Sales Executive Sales Executive's primary responsibilities include prospecting, qualifying, selling and closing new business to existing and net new customers in the UK. The Sales Executive brings a Point of View to the Customer engagement; uses all resources to solve customer problems with appropriate SAP products and service offerings from...
-
Customer Service Manager- Aviation
3 weeks ago
Wokingham, United Kingdom Line Up Aviation Full timeOn behalf of my client, I am seeking a personable and enthusiastic Customer Service Manager to offer their creative outlook in building relationships with clients, customers, and fellow colleagues, in a busy but friendly workplace environment. The ideal candidate will be someone who has experience in Business-to-Business customer service in the aviation...
-
Customer Service Administrator
6 days ago
Wokingham, United Kingdom Ad Warrior Full time**Customer Service Administrator x 2** **Location**:Wokingham **Salary**: £21,000 - £22,000 per annum **Job Type**:Full Time, Permanent Our clients are on a mission to fuel millions of healthier futures. Through specialist medical reporting, flexible health assessments, nationwide sample collection services, and expert laboratory testing, they create...
-
Customer Service Manager
2 weeks ago
Wokingham, Berkshire, United Kingdom Jobit Full timeCustomer Services Manager Our client is a well-established aerospace parts and components manufacturer, offering a range of additional services such as repair and haulage. As a Customer Services Manager, you will manage and lead the customer service team to maintain and improve client relationships and operational goals. Create and implement policies...
-
New And Used Car Sales Executive
2 weeks ago
Wokingham, Berkshire, United Kingdom Company: Full timeFind jobs in the automotive retail industry CAR SALES EXECUTIVEWokingham, BerkshireSalary: 18.5k basic – 55k uncapped OTE + CAR + AMAZING BENEFITSYOLO Recruitment are currently looking for a Car Sales Executive / Vehicle Sales Executive for our client’s busy dealership in Berkshire.Working for a large dealer group that go above and beyond for their...
-
Sales Executive
3 weeks ago
Wokingham, United Kingdom invenioLSI Full timeRole - Sales Executive Sales Executive's primary responsibilities include prospecting, qualifying, selling and closing new business to existing and net new customers in the UK. The Sales Executive brings a Point of View to the Customer engagement; uses all resources to solve customer problems with appropriate SAP products and service offerings from...
-
Sales Executive
4 weeks ago
Wokingham, United Kingdom invenioLSI Full timeRole - Sales Executive Sales Executive's primary responsibilities include prospecting, qualifying, selling and closing new business to existing and net new customers in the UK. The Sales Executive brings a Point of View to the Customer engagement; uses all resources to solve customer problems with appropriate SAP products and service offerings from...
-
Sales Executive
4 weeks ago
Wokingham, United Kingdom invenioLSI Full timeRole - Sales Executive Sales Executive's primary responsibilities include prospecting, qualifying, selling and closing new business to existing and net new customers in the UK. The Sales Executive brings a Point of View to the Customer engagement; uses all resources to solve customer problems with appropriate SAP products and service offerings from...
-
Sales Executive
3 weeks ago
Wokingham, United Kingdom invenioLSI Full timeRole - Sales Executive Sales Executive's primary responsibilities include prospecting, qualifying, selling and closing new business to existing and net new customers in the UK. The Sales Executive brings a Point of View to the Customer engagement; uses all resources to solve customer problems with appropriate SAP products and service offerings from...
-
Sales Executive
3 weeks ago
Wokingham, United Kingdom invenioLSI Full timeRole - Sales Executive Sales Executive's primary responsibilities include prospecting, qualifying, selling and closing new business to existing and net new customers in the UK. The Sales Executive brings a Point of View to the Customer engagement; uses all resources to solve customer problems with appropriate SAP products and service offerings from...
-
Sales Executive
3 days ago
Wokingham, United Kingdom invenioLSI Full timeRole - Sales ExecutiveScroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button.Sales Executive's primary responsibilities include prospecting, qualifying, selling and closing new business to existing and net new customers in the UK. The Sales Executive brings a Point of View...
-
Sales Executive
3 days ago
Wokingham, United Kingdom invenioLSI Full timeJob DescriptionRole - Sales ExecutiveSales Executive's primary responsibilities include prospecting, qualifying, selling and closing new business to existing and net new customers in the UK. The Sales Executive brings a Point of View to the Customer engagement; uses all resources to solve customer problems with appropriate SAP products and service offerings...
-
Sales Executive
4 weeks ago
Wokingham, United Kingdom Invenio Business Solutions Full timeDescription About invenioLSI The largest independent global SAP solutions provider serving the public sector as well as offering specialist skills in media and entertainment. We bring deep expertise combined with advanced technologies to enable organizations to modernize so they can run at the speed of today’s business. We know how to navigate the...