Reservations Supervisor/Manager

4 weeks ago


London, United Kingdom The Delaunay Full time

Inspired by the grand cafés of Mittel Europe, The Delaunay is an all-day café restaurant located near Covent Garden.
Why work with us as a Maitre D/Reception Supervisor:
Access personalised training, mentorship programmes, clear career paths and genuine opportunities for personal development.
Highly attractive bonuses in our Refer a Friend scheme, as well as other reward and incentive programmes.
Discounts on gym memberships,
retail
and travel.
Industry supplier trips as well as access to masterclasses and workshops.
Enhanced Maternity and Paternity.
Enjoy discounted rates at any of our restaurants as well as Minor Hotels globally.
An
additional
day's holiday every year, for your first five years.
Access to Mental Health counselling, plus legal and financial advice via our employee
assistance
programme.
Access to English lessons.
The role ofMaitre D/Reception Supervisor:
Supervising the receptiondeskwithin our busy classic style restaurant.
Ensuring all guests are acknowledged and greeted warmly upon arrival.
Engaging in conversation with guests and assisting them to their allocated tables.
Managing the flow of the restaurant, including turn times.
Overseeing the duties of theRestaurant Receptionists.
Handling telephoneenquiriesand bookings.
What were looking for in a Maitre D/Reception Supervisor:
Previousexperience as aReception Supervisor or Senior Receptionist
Is warm and genuine with people, is naturally hospitable and able to engage with anyone
Is well-presented with an excellent command of English, both verbal and written
Will be proactive and respond quickly to the needs of guests and colleagues
Experience ofSevenRoomsor Open Table would be beneficial
Holds eligibility to live and work in the UK
The Wolseley Hospitality Group portfolio of restaurants
comprises
of The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi's?in
Soho
and The Wolseley City in Monument.
We promote from within - investing in our people and developing them to become the leaders of tomorrow. The Wolseley Hospitality Group is based on a foundation of values which we are all proud to commit to.
We create Places where People feel they Belong.
TPBN1_UKCT


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