Reservations Manager

Found in: Talent UK C2 - 2 weeks ago

London, United Kingdom Reservations Full time
Descripción

The Wolseley Hospitality Group's Head Office is located above The Wolseley on Piccadilly. It comprises The Director’s office alongside People, Talent & Culture, Finance, Purchasing, Marketing and Reservations.

Why work with us as a Reservationist:

Access personalised training, mentorship programmes, clear career paths and genuine opportunities for personal development. Highly attractive bonuses in our Refer a Friend scheme, as well as other reward and incentive programmes. Discounts on gym memberships, retail and travel. Industry supplier trips as well as access to masterclasses and workshops. Enhanced Maternity and Paternity. Enjoy discounted rates at any of our restaurants as well as Minor Hotels globally. An additional day's holiday every year, for your first five years. Access to Mental Health counselling, plus legal and financial advice via our employee assistance programme. Access to English lessons.

The role ofReservationist:

Working as part of our central Reservations team Dealing with a number of regular guests and business associates over the phone and by email Co-ordinating and controlling bookings for your designated restaurants via Seven Rooms Ensuring that all booking procedures are followed to company standards Working in conjunction with the Private Dining Team Sharing feedback and essential information with the relevant teams

We're looking for aReservationist who:

Is available to work 45 hours a week (mixture of shifts, including weekends) Will be confident dealing with a people over the telephone and a variety of requests Has an excellent command of English, both verbal and written Will be proactive and respond quickly to the needs of customers and the restaurants Knowledge of restaurant operations and experience of SevenRooms or Open Table would be beneficial but not essential

Expected earnings from £15.12 per hour

The Wolseley Hospitality Group portfolio of restaurants comprises of The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi's in Soho and The Wolseley City in Monument.

We promote from within - investing in our people and developing them to become the leaders of tomorrow. The Wolseley Hospitality Group is based on a foundation of values which we are all proud to commit to.

We create Places where People feel they Belong.

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