1st/2nd Line Support/ IT Support Specialist
2 weeks ago
Aastha is a young and dynamic Managed Services business, here to simplify technology for our customers. As a one-stop managed service provider for IT, communications, and security. At Aastha, we offer a personalised experience tailored to meet our customers’ unique needs in various technology services.
This is a full-time on-site role for a 2nd line IT Support Specialist. The individual will be responsible for technical support, troubleshooting, help desk support for general IT, networking and Hosted Communications systems, and ensuring their smooth operation.
Technical Support, Troubleshooting, and Help Desk Support skills
Experience in providing technical support and troubleshooting for hardware and software and hosted communication/collaboration systems
Knowledge of IT best practices and help desk procedures
Knowlege of Microsoft 365 and Google Workspace adminstration is essential
Microsoft Teams and Teams Phone solutions experience is desirable
Experience with Cyber Security and Firewalls
Relevant certifications such as CompTIA A+ or ITIL are a plus
Bachelor's degree in Information Technology or related field
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Sunningdale, United Kingdom Aastha Full timeCompany DescriptionAastha is a young and dynamic Managed Services business, here to simplify technology for our customers. As a one-stop managed service provider for IT, communications, and security. At Aastha, we offer a personalised experience tailored to meet our customers’ unique needs in various technology services.Role DescriptionYou will be joining...
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Sunningdale, United Kingdom Aastha Full timeCompany DescriptionAastha is a young and dynamic Managed Services business, here to simplify technology for our customers. As a one-stop managed service provider for IT, communications, and security. At Aastha, we offer a personalised experience tailored to meet our customers’ unique needs in various technology services.Role DescriptionYou will be joining...
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Sunningdale, United Kingdom Aastha Full timeCompany Description Aastha is a young and dynamic Managed Services business, here to simplify technology for our customers. As a one-stop managed service provider for IT, communications, and security. At Aastha, we offer a personalised experience tailored to meet our customers’ unique needs in various technology services. Role Description You will be...
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