Assistant Technical Officer, Band A

4 weeks ago

Cheltenham Gloucestershire, United Kingdom NHS Full time

The Sterile Services Departments reprocess reusable surgical devices for internal theatre, wards, and outpatient clinics, but also provide a service to external GP Surgeries and Health Centre's. The department is operational seven days a week and the work we carry out is diverse, interesting and varied. We are a department where there is a lot to learn but we deliver a fascinating essential service with opportunities to develop and progress. We work together as a team to ensure the service provision is delivered on time with a commitment to putting the patient's procedures and wellbeing at the centre of what we do.

We are looking for a full time (37.5 hours) Technicians to work Monday to Friday 4pm to 12pm, based at our department at Cheltenham General Hospital.

Please note this job will attract GMS Terms and Conditions of Service (TCS) not Agenda for Change as stated.

Please see attached TCS for reference

Main duties of the job

Good Communication & Interpersonal Skills

Excellent customer services attributes

Good numeracy and literacy skills

Manual dexterity and the ability to handle heavy instrumentation

Willingness to learn new skills.

No prior experience is required as full induction and training will be given.

About us

Gloucestershire Managed Service (GMS) is a subsidiary company owned by Gloucestershire Hospitals NHS Foundation Trust. The Trust is the largest employer in the county and with over 8,000 staff, we are one of the largest NHS trusts in the UK. We offer a generous annual leave allowance, excellent bank rates, access to a NEST Pension Scheme, discounts for local shops, restaurants and services, access to our health and well-being hub, access to our two on-site nurseries, flexible working options, discounted public transport and reward and recognition schemes.

Job responsibilities

KEY RESULT AREAS

To attend all Trust mandatory training including:

- Corporate induction

- GHNHSFT mandatory training (to include Infection Control; Safety Awareness; Fire Safety; and Information Governance).

To undertake local induction training within the Sterile Services Department as required and complete competencies relevant to the work area.

The cleaning, inspection, assembling, packing, sealing and barcode-labelling of clinical packs, surgical instrument trays and associated equipment according to written and/or verbal work instructions.

To complete the required tasks, providing timely service delivery to customers and service users by maintaining known deadlines.

To ensure that all working environments within the department are maintained to a high clean standard whilst being tidy and safe at all times.

Assist and sometimes manage staff training sessions in order to progress colleagues through all the required skill levels and develop a good understanding of decontamination practices.

To ensure use of any appropriate personal protective equipment as required by task and management.

To collect soiled/contaminated items and distribute sterile packs.

To ensure adequate levels of equipment in customer areas at all times.

To use the computer management systems for bar-coding, labelling, independent monitoring, instrument tracking and traceability.

To respond to supervisors requests to reprioritise work to help ensure equipment is available and ready to use within customer/user deadlines.

To test and operate specialist decontamination equipment and other major plant machinery.

To report defects in specialist decontamination equipment and other major plant machinery to enable efficient and safe working practices.

To assist in distribution and invoicing of goods and materials including the maintenance of stock levels of raw materials and processed items.

To report defects in the infrastructure and the fabric of the department to enable safe and efficient working practices in line with written protocols and procedures.

To deliver a high standard of customer service, communicating effectively with all levels of staff across departments (including all internal and external customers).

In accordance with the Working Time Directive to work on a rota basis for out of hours cover, weekends and bank holidays as and when required.

Person Specification Qualifications
  • Maths C and above
  • English C and above
  • Good General Education
  • NVQ in Decontamination
Experience
  • Packaging and assembly and/or customer services experience
  • Demonstrate ability to maintain the quality of your own work
  • Previous experience of working with a Quality Management system
Knowledge/ Skills
  • Proven record of dexterity
  • Ability to concentrate on tasks for long periods of time
  • Able to identify faults and damage to products
  • Ability to learn and retain names and information relating to a large volume of complex products
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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