Counter Manager

2 weeks ago

London, United Kingdom Artisan People Group Full time

A luxury French beauty brand is looking for a dynamic Skincare Counter Manager to be based in London.
As Manager, you will actively drive and increase business, encouraging all Beauty Therapists to achieve their sales targets. By leading and coaching your Team, you will ensure that all clients receive a personalised luxury service.

Uphold treatment protocols and ensure adherence to company policies.
Manage cash flow, monitor traffic statistics, and oversee the opening and closing of the store.
Plan and execute events to raise brand awareness.
Build relationships with local businesses to increase brand awareness and attract new customers.
Submit monthly reports on activities and business performance.
Sales
Coach and lead the team to achieve or exceed sales targets.
Management
Proactively manage team members, identify coaching needs, and provide training and support.
Track and manage individual beauty therapist performance.
Demonstrate products through consultations, makeovers, and hair styling sessions, while effectively explaining product benefits.
Build relationships with clients, cultivate loyalty, and ensure customer information is captured in the database according to data privacy regulations.

To thrive in this role, you’ll be a sales-driven manager with experience in luxury beauty. With a results-oriented mindset, you’ll actively grow the business through events and promotions.
Confident and engaging, you’ll leverage your strong sales skills to convert customers while showcasing your skincare and makeup expertise. Finally, you’ll present yourself impeccably, upholding the elegant image that the brand is known for.

You will also need to be available for a 5-week paid training in Paris.

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