Contract Support Customer Service Advisor

3 weeks ago


Manchester, United Kingdom Randstad Construction and Property Full time

We are seeking a dedicated customer service advisor to join our busy repairs and maintenance team on a 2-month contract basis. As a vital member of our team, you will be responsible for providing excellent customer service to our clients, ensuring their needs are met promptly and efficiently.

Efficiently schedule repair and maintenance appointments, coordinating with both clients and field technicians to ensure timely resolution of issues.
Maintain accurate records of client interactions, ensuring all information is entered into the database promptly and accurately.
Address any client concerns or complaints promptly, seeking resolution to ensure customer :

Previous experience in a customer service role, ideally within the property services or related industry.
Proficiency in MS Office applications and experience with CRM software preferred.
A positive attitude and a commitment to delivering exceptional customer service.If you are enthusiastic about providing exceptional customer service and thrive in a fast-paced environment, we want to hear from you Randstad CPE values diversity and promotes equality. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business



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