Content Manager- home based
5 days ago
About the Role Reporting into the Knowledge Manager, you will be responsible for creating internal and external customer content and code, ensuring all knowledge content is available to be used across all channels and brands which NSSL support.
The content will enable and support the operations to deliver a high standard of service to customers that hold savings accounts with Newcastle Building Group and our numerous Solutions clients.
You will create all new content and then update existing content, ensuring it is of the highest quality and delivered on time. You will also review user feedback and MI and drive continuous improvement identifying any areas of content requiring improvements.
This content will enhance not only the customer experience but also ensures that our brand maintains a consistent and strong presence across all platforms. Furthermore, effective stakeholder management is a key part of this role as it ensures that all parties are aligned, fostering a collaborative and efficient work environment.
Accountable for internal & external customer comms content & code
Content design that’s measurable and user centred
Understand and build HTML code and variable-driven logic to deploy simple solutions to complex requirements
Complete robust testing and risk assessments to triage, avoid and fix issues
Excellent copywriting, content design and communication skills
Customer focus, using data and insights to inform decision making
Good knowledge working with HTML and CMS applications
Ability to work with complex requirements/processes and turn them into user centred content.
Newcastle Strategic Solutions is the UK’s leading savings management platform and one of the North East’s most established and successful FinTechs. We provide savings management and technology services for new challenger banks and established providers across the UK. As a successful regional building society we have an ambitious strategy to continue to grow and develop the business. connecting our communities with a better financial future, is at the heart of all we do.
As an inclusive employer and member owned mutual, we aim to reflect the diverse communities we serve and encourage applications from candidates of all backgrounds. As well as receiving a competitive annual salary based on above-market pay scales, our reward package includes:
~ Hybrid working – typically 3 days’ homeworking and 2 days’ office based
~ A 35-hour weekly contract - We are happy to talk flexible working and welcome discussions around how and when people work including part-time hours
~25 days holiday each year plus bank holidays (increasing with length of service)
~ Bonus Scheme (paid annually) -On target 10%, up to 15% depending on performance
~ Colleague mortgage scheme and access to our financial advisors
~ Private medical insurance
~ Pension scheme (up to 9% employers’ contribution)
~ Life assurance (4x salary) and income protection
~ Access to a range of wellbeing benefits, including Medicash scheme
~ Electric car salary sacrifice scheme
~ Cycle to Work scheme
~ Above statutory family leave entitlement - 3 months full pay, 3 months half pay regardless of gender or route to parenthood
~ An extra day’s holiday for your birthday
~ The option to buy and sell holidays
~ A broad range of learning and development opportunities
~ Access to a range of high street and online discounts
~ Free onsite gym at Cobalt and access to a range of discounted/subsidised gym memberships nationwide A wide range of recognition initiatives to recognise and reward great performance
-
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Outlier Full timeNorsk SpråkteknikerArbeidsbetingelser:We are looking for a highly skilled Norwegian writer who can work part-time from home. This individual will create high-quality content for our clients and communicate effectively with our team.As this is a 1099 contract opportunity on the Outlier platform, please note that you must be authorized to work in your country...
-
Content Creator
6 months ago
Newcastle upon Tyne, United Kingdom Home Store Living Full timeAre You Ready? LETS GO !!!! We are seeking a talented Content Creator to join our team preferably someone who already has a large following on social and has an understanding of building audiences. As a Content creator, you will be responsible for creating engaging and informative content for various platforms. Your primary duties will include: - Create...
-
Home Based Paraplanner
3 hours ago
Newcastle Upon Tyne, United Kingdom mbf. Full time**Home based Paraplanner - Salary negotiable to £50,000 - Anywhere in the UK, National Wealth Management Organisation** We are currently working with a National Wealth Management organisation to recruit an experienced Paraplanner to work in their centralised, Home based Paraplanner team. This role will be 100% home based, supporting many of their...
-
Freelance Junior Content Writer
7 months ago
Newcastle upon Tyne, United Kingdom Bough Digital Full timeThis is a fantastic opportunity to join a progressive, creative, and intelligent team. Within this role, you will work with multiple clients and stakeholders to deliver world-class content. You will work for a digital marketing agency across various verticals helping them to retain clients across multiple campaigns. **The Company** We are a professional...
-
Content Designer
7 months ago
Newcastle upon Tyne, United Kingdom Department for Environment, Food and Rural Affairs (Defra) Full time**Job description** Content designers help to identify and match users’ needs to the right kind of content. They use language and other tools to help people find and do what they need to, in the way they need to. Content designers are comfortable using data and user research to make the right content decisions. They make sure users’ goals are met and...
-
Content Writer
6 months ago
Newcastle upon Tyne, United Kingdom Radom Full time**Overview** We are seeking a Content Writer to join our team, with an interest in the Web3, Blockchain and Crypto space. Familiarity with SEO and keyword optimization is a plus. You can work alongside AI to produce high-quality content, as long as articles read organically. No prior experience required. Excellent opportunity for work experience. - Student...
-
Content Operations Lead
6 months ago
Newcastle upon Tyne, United Kingdom Department for Environment, Food and Rural Affairs (Defra) Full timeWe are recruiting a Content Operations Lead to support the content design community in one of the UK’s largest government departments. Content designers are key figures in the teams that design and deliver services. They help their teams develop a deep understanding of user needs and how users interact with content. Their editorial skills allow their...
-
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Outlier Full timeNorwegian Freelance Writer WantedWe are looking for a talented Norwegian freelance writer to join our team. As a remote worker, you will have the flexibility to work from home on a part-time basis. Salary: We estimate the hourly salary to be around $22 based on industry benchmarks and location considerations.About the Job:The ideal candidate will have...
-
Content Creator Apprenticeship
6 months ago
Newcastle upon Tyne, United Kingdom Baltic Apprenticeships Full timeAre you passionate about interior design, home decor, and creating captivating content that inspires and engages audiences? Look no further! Baltic Apprenticeships is thrilled to be working with a leading company for all things home-related! They are now seeking a creative and enthusiastic Content Creator Apprentice to join their dynamic team. They're all...
-
Junior Content Designer
6 months ago
Newcastle upon Tyne, United Kingdom Department for Environment, Food and Rural Affairs (Defra) Full timeJunior content designers help to identify users’ needs and match them to the right type of content. You will use language and other techniques to help people get the information they need, in the way they need it. You make sure it’s easy to find, use and understand. You will use research and data to make the right content decisions. You help to make...
-
Content Manager
1 week ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Hunter Writers Centre Inc. Full timeHunter Writers Centre Inc. is seeking a skilled Content Manager to join our team.Key ResponsibilitiesCreate and manage engaging content for multiple platforms, including social media, email marketing, and the website.Develop and implement effective digital communication strategies that align with our organisation's goals.Maintain consistent branding and...
-
Senior Content Designer
7 months ago
Newcastle upon Tyne, United Kingdom Department for Levelling Up, Housing and Communities Full time**Details**: **Reference number**: - 308018**Salary**: - £49,697- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Grade 7**Contract type**: - Permanent**Business area**: - Digital**Type of role**: - Digital**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: -...
-
Content Manager
1 week ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Newcastle Strategic Solutions Full timeAbout UsNewcastle Strategic Solutions is a leading FinTech company in the UK, providing savings management and technology services to challenger banks and established providers.As a successful regional building society, we have an ambitious strategy to continue growing and developing our business. Our purpose is to connect communities with a better financial...
-
Content Creator
7 months ago
Newcastle upon Tyne, United Kingdom Epic Social Full timeEpic Social is a leading social media agency. We are focused on changing the agenda in today's business on social media. We are effectively the voice of our clients and their point of contact for all their social communication needs. Being part of the creative team for Epic Social you will be responsible for the creation of highly engaging content which...
-
Content Marketing Manager
6 days ago
Newcastle upon Tyne, United Kingdom Selector Full timeSelector is seeking a Content Marketing Manager to help produce compelling content to help drive demand generation. They’ll support and execute our marketing plan by helping to produce content that drives awareness, and converts into funnel activity. Such assets can include surveys, industry reports, white papers, ebooks, and other creative lead generation...
-
Home Based Appointment Maker
7 months ago
Newcastle upon Tyne, United Kingdom Edwards Commerical Cleaning Services Ltd Full timeJob Advert B2B Sales Appointment Maker £12 per hour plus uncapped commission Working from Home About Us Established in 2003, we are a family owned and operated business, providing first class Commercial Cleaning Services to industries such as educational settings, medical centres, dental practices, factories and commercial offices. Based in the North...
-
Copy and Content Writer
7 months ago
Newcastle upon Tyne, United Kingdom scrumconnect ltd Full time**Graduate Role at Scrumconnect** Shaping the Future of Public Services **About Us**: Scrumconnect is a leading force in technology consultancy, proudly contributing to over 20% of the UK's most significant citizen-facing public services. Our award-winning team has made a substantial impact, delivering more than 64 services in the past two years alone....
-
Content Executive
2 weeks ago
Newcastle upon Tyne, United Kingdom Central Employment Full timeCentral Employment are delighted to be working with a long term Professional Services client, a multi-award winning organisation with an expanding in-house Marketing & BD team. They have a new requirement for a talented and creative Content Executive, joining on a years fixed term contract. Newcastle based + hybrid Jan 2025 start date, 12 months contract...
-
Content Executive
2 weeks ago
Newcastle Upon Tyne, United Kingdom Central Employment Full timeCentral Employment are delighted to be working with a long term Professional Services client, a multi-award winning organisation with an expanding in-house Marketing & BD team. They have a new requirement for a talented and creative Content Executive, joining on a years fixed term contract. Newcastle based + hybrid Jan 2025 start date, 12 months contract...
-
Content Manager
1 week ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom nationalmuseums.org - Jobboard Full timeAbout the Role:We are seeking a highly skilled Content Manager to join our team in Newcastle. As a Content Manager, you will be responsible for developing and implementing a content strategy that drives engagement and inspires our audiences.You will have the opportunity to work closely with our team to create innovative digital content that brings our...