Customer Success Manager
2 weeks ago
We are FOUND, a HR-Tech Startup shaking up the recruitment space
We’re bringing the digital consumer revolution to hiring by building an exclusive community of top talent with in-demand skills that we match to the best employers. As a Junior Customer Success Manager, you will be part of this revolution helping us take our product and brand out into the market. Support in building and nurturing our talent community
Evaluating and assessing potential new members of the talent community
Actively managing the talent community by working on initiatives that reduce the churn rate and increase talent engagement and retention
Supporting the acquisition and onboarding process of new employers
Managing different CRM systems, associated tasks, and tools related to Go2Market activities
Supporting in the set up, launch, and analysis of marketing activities
Being part of the testing process with new product features
Higher education in the field of business, marketing, economics, or similar and/or a proven track record in the HR industry
Strong commercial judgment
As we are an international team, you should be fluent in business English
A company culture and structure which allows you to experience everything from strategy to execution
~ Hybrid working: we balance working together face to face and working remotely.
~ Working set-up: Hybrid (includes some business travel for team off-sites)
~ Contract type: Full-time / permanent
~ Salary: £ 30K (gross / full time) per year
~25 calendar days of PTO
Take our game-based assessment
Shortlisted talent will receive a video pitch which they can accept or decline
Chat with co-founder
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