Current jobs related to Head of Service - Central Bedfordshire Bedfordshire - Harbourne Associates
-
Head of Resource Planning
6 months ago
Bedfordshire, United Kingdom East of England Ambulance Service Trust Full timeThis is an exciting time to join the East of England Ambulance Service Trust amidst the development of a new centralised approach to Planning and Resourcing. The Head of Resource Planning will play a key role in supporting the implementation of the Trust’s strategic aims and on-going development through identifying opportunities for change to support...
-
Head of Customer Service
2 months ago
Central Bedfordshire, United Kingdom Harbourne Associates Full time**Head of Customer Service – Bedford – Market Leading Company**We are currently recruiting for a market leading business as a Head of Customer Service within their head office in Bedford. We are looking for someone who has experience managing transformation and wants to make a difference in a big business.Role:You will be responsible for -Oversee and...
-
Sector Business Support
6 months ago
Bedfordshire, United Kingdom East of England Ambulance Service Trust Full timeTo manage the day-to-day office administration and to provide an effective Business and PA service to the Head of Operations for the Emergency Operations Centre. The post-holder would act as a point of contact between staff and the EOC Senior management team. Please see the Job Description for more detail but the role will include: - Ensure that the...
-
Consultant Practitioner
5 months ago
Bedfordshire, United Kingdom East of England Ambulance Service Trust Full timeEEAST has embarked on an ambitious clinical strategy to embed advancing practice across its model of service delivery. This senior clinical leadership role will be an integral part of the senior clinical leadership team. This is a consultant practitioner level role which will lead our Clinical Practice development especially the Advanced Practice project....
-
Regional Clinical Lead for Mental Health
5 months ago
Bedfordshire, United Kingdom East of England Ambulance Service Trust Full timeThe role provides senior clinical leadership for Mental Health across the whole of EEAST. Working within the Clinical Directorate and in partnership with the Heads of Operations. The role will provide clinical leadership to ensure that the highest level of prehospital care for Mental Health is provided by our people to our patients. This role supports the...
-
Head of Customer Service
2 months ago
Central Bedfordshire, UK, UK, United Kingdom Harbourne Associates Full time**Head of Customer Service – Bedford – Market Leading Company**We are currently recruiting for a market leading business as a Head of Customer Service within their head office in Bedford. We are looking for someone who has experience managing transformation and wants to make a difference in a big business.Role:You will be responsible for -Oversee and...
-
House Services Manager
3 weeks ago
Bedfordshire, United Kingdom University of Bedfordshire Full timeHouse Services ManagerWe are seeking a highly skilled and experienced House Services Manager to join our team at the University of Bedfordshire. As a key member of our small but dedicated team, you will be responsible for managing our front of house operations and delivering an exceptional guest experience.The successful candidate will have extensive...
-
House Services Manager
3 weeks ago
Bedfordshire, United Kingdom University of Bedfordshire Full timeHouse Services ManagerWe are seeking a highly skilled and experienced House Services Manager to join our team at the University of Bedfordshire. As a key member of our small but dedicated team, you will be responsible for managing our front of house operations and delivering an exceptional guest experience.The successful candidate will have extensive...
-
House Services Director
1 week ago
Bedfordshire, United Kingdom University of Bedfordshire Full timeAbout the RoleWe are seeking a highly skilled and experienced House Services Manager to join our team at the University of Bedfordshire. As a key member of our small but dedicated team, you will be responsible for managing our front of house operations and delivering an excellent guest experience.Key ResponsibilitiesLead our services team from the front and...
-
House Services Manager
1 month ago
Bedfordshire, United Kingdom University of Bedfordshire Full timeHouse Services ManagerWe are seeking a highly skilled and experienced House Services Manager to join our team at the University of Bedfordshire. As a key member of our small but dedicated team, you will be responsible for managing our front of house operations and delivering an exceptional guest experience.The successful candidate will have extensive...
-
House Services Manager
3 weeks ago
Bedfordshire, United Kingdom University of Bedfordshire Full timeHouse Services ManagerWe are seeking a highly skilled and experienced House Services Manager to join our team at the University of Bedfordshire. As a key member of our small but dedicated team, you will be responsible for managing our front of house operations and delivering an exceptional guest experience.The successful candidate will have extensive...
-
House Services Manager
1 month ago
Bedfordshire, United Kingdom University of Bedfordshire Full timeHouse Services ManagerWe are seeking a highly skilled and experienced House Services Manager to join our team at the University of Bedfordshire. As a key member of our small but dedicated team, you will be responsible for managing our front of house operations and delivering an exceptional guest experience.The successful candidate will have extensive...
-
House Services Manager
3 weeks ago
Bedfordshire, United Kingdom University of Bedfordshire Full timeHouse Services ManagerWe are seeking a highly skilled and experienced House Services Manager to join our team at the University of Bedfordshire. As a key member of our small but dedicated team, you will be responsible for managing our front of house operations and delivering an exceptional guest experience.The successful candidate will have extensive...
-
House Services Manager
4 weeks ago
Bedfordshire, United Kingdom University of Bedfordshire Full timeHouse Services ManagerWe are seeking a highly skilled and experienced House Services Manager to join our team at the University of Bedfordshire. As a key member of our small but dedicated team, you will be responsible for managing our front of house operations and delivering an exceptional guest experience.The successful candidate will have extensive...
-
House Services Manager
4 weeks ago
Bedfordshire, United Kingdom University of Bedfordshire Full timeHouse Services ManagerWe are seeking a highly skilled and experienced House Services Manager to join our team at the University of Bedfordshire. As a key member of our small but dedicated team, you will be responsible for managing our front of house operations and delivering an exceptional guest experience.The successful candidate will have extensive...
-
House Services Manager
4 months ago
Bedfordshire, United Kingdom University of Bedfordshire Full timeJob titleHouse Services Manager Job referenceBEDS2747 Date posted15/07/2024 Application closing date21/07/2024 LocationBedfordshire (no fixed location) SalaryPermanent ContractGrade 8, £46,974 to £56,021 Contractual hours37 BasisFull time Job category/typeProfessional services AttachmentsBlank Job information Putteridge Bury is a country house on the edge...
-
House Services Manager
4 weeks ago
Bedfordshire, United Kingdom University of Bedfordshire Full timeAbout the RoleWe are seeking a highly skilled and experienced House Services Manager to join our team at the University of Bedfordshire. As a key member of our small but dedicated team, you will be responsible for managing our front of house operations and delivering an exceptional guest experience.Key ResponsibilitiesLead our services team to provide a high...
-
House Services Manager
4 weeks ago
Bedfordshire, United Kingdom University of Bedfordshire Full timeAbout the RoleWe are seeking a highly skilled and experienced House Services Manager to join our team at the University of Bedfordshire. As a key member of our small but dedicated team, you will be responsible for managing our front of house operations and delivering an exceptional guest experience.Key ResponsibilitiesLead our services team to provide a high...
-
House Services Manager
1 month ago
Bedfordshire, United Kingdom University of Bedfordshire Full timeAbout the RoleWe are seeking a highly skilled and experienced House Services Manager to join our team at the University of Bedfordshire. As a key member of our small but dedicated team, you will be responsible for managing our front of house operations and delivering an exceptional guest experience.Key ResponsibilitiesLead our services team to provide...
-
House Services Manager
1 month ago
Bedfordshire, United Kingdom University of Bedfordshire Full timeAbout the RoleWe are seeking a highly skilled and experienced House Services Manager to join our team at the University of Bedfordshire. As a key member of our small but dedicated team, you will be responsible for managing our front of house operations and delivering an exceptional guest experience.Key ResponsibilitiesLead our services team to provide...
Head of Service
2 months ago
Head of Customer Service – Bedford – Market Leading Company**
We are currently recruiting for a market leading business as a Head of Customer Service within their head office in Bedford. We are looking for someone who has experience managing transformation and wants to make a difference in a big business.
Oversee and lead the entire customer care department, ensuring every member is motivated, well-trained, and aligned with our service standards.
Develop and implement strategic initiatives that enhance customer satisfaction and streamline their service delivery processes.
Analyse data to identify areas for improvement, creating action plans to address any issues or gaps in service quality.
Collaborate closely with other departments to ensure a seamless and positive customer experience across all touchpoints.
Monitor & implement key performance indicators (KPIs) related to customer care, reporting on trends and making recommendations for continuous improvement.
Manage budgets and resources efficiently, ensuring that the customer care department operates within financial constraints while delivering top-notch service.
Proven ability to develop and implement customer care strategies that enhance client satisfaction.
Lead, mentor, and motivate the customer care team to consistently achieve high performance standards.
Regularly analyse customer service metrics and use insights to continuously improve our service offerings.
Basic Salary – completely negotiable based on experience (happy to discuss – they want the right person)
~ Bonus
~ Car Allowance (paid monthly)
~25 days annual leave, PLUS bank holidays (increases over time)
~ Pension scheme
~ Private healthcare
~ Life assurance
~
