ECommerce & Retail Executive

2 weeks ago


United Kingdom Sosandar Plc Full time

Ecommerce Technical Executive
Ecommerce Development Manager
Do you want to work in the world of fast paced, ecommerce led fashion retail? Well, we are Sosandar – a chic, exciting destination for stylish women – and we have an amazing opportunity for someone equally as amazing to join our growing team. The primary role of the Ecommerce Executive is to ensure optimal performance of the company’s ecommerce website and the integrations with our 3 rd party partners are working smoothly.
Bulk importing product data to support sales and price amendments
Running regular product checks to assist the trading team
Setting up and maintaining promotional coupon codes with the marketing team
Day to day management and monitoring of the website performance and 3 rd party integrations
Raising tickets with external website developers and monitoring retained hour usage
Tracking bugs, fixes, and deployments in conjunction with our website support team
Development testing and confirmation that dev work has been completed to allow for minimal downtime
Working with the Ecommerce Development Manager to manage and deliver enhancements to own site and 3rd party platforms.
Working closely with the Ecommerce Development Manager you will work on the ‘look and feel’ of the website, advising and making recommendations to further the customer workflow
Support the Ecommerce Development Manager with ad hoc on-site projects and web developments by putting briefs together and submitting tickets to the web development agency when necessary
Deliver best in class customer experience working closely with the customer service team to provide the customer with relevant information, advice, and conversion opportunity
Excellent technical skills with a focus on Excel/Google Sheets is essential
Hands on experience with web CMS’, able to comfortably navigate the platform and upload products and make site changes. Have an interest in the technical aspects of an ecommerce environment
Analytical and self-motivated, with the resilience to react quickly to a fast-changing environment
An excellent attention to detail & quality
Strong organisation skills: self-directed & capable of working effectively in a fast paced, exciting environment while juggling multiple projects
Please be aware that a small amount of out of hours work is required as part of this role during emergencies and promotional periods on an ad-hoc basis.


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