Customer Service Admin

2 weeks ago


Fareham Hampshire, United Kingdom Saab AB Full time

Saab UK is part of Scandinavia’s largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 500 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training.
Saab is a company that offers our employees plenty of opportunities for growth and advancement. We embrace diversity and are committed to providing a workplace where individuals can thrive professionally, paving the way for future progression. We also recognise the need for a healthy work-life balance to ensure our staff have the chance to live a fulfilling life beyond the workplace.
Prepare and maintain high quality technical documentation in line with company requirements
Review of internal & external test reports for suitability (quality and completeness etc)
Performing data retrieval tasks and evaluation of results in line with company SOP’s
Organising and co-ordination of release of hardware from Saab Seaeye to external testing companies
Managing RFQ’s for Testing services + other equipment and components
Processing department performance metrics, and creating and managing KPI’s
Proven experience in data capture and analysis
Previous experience working with multi-disciplinary systems (electrical, mechanical, software)
Innovative and creative mind set with technical awareness
Data reviews so as to analyse and summarise data trends
Competent and able to use Microsoft Office to a high level (Excel a must..)
Experience in the offshore and/or subsea industry
Expert / advanced user of Microsoft Excel.
Experience with data archiving / controlled repositories management
To keep good time management to minimise any wasted time and maximise productivity and effectiveness.
Quality, health, safety and environment (QHSE)
Deliver all products and services in line with Saab Seaeye quality standards to ensure we meet our customer requirements and highlight any quality concerns or potential improvements.
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