Team Assistant

3 weeks ago


England, United Kingdom FY Recruitment Full time

Team Assistant . Operations Coordinator – Surrey Office

£29-32k plus superb benefits

12 months FTC

A leading property consultancy in the UK is looking to hire an Team Assistant /  Ope rations Coordinator to assist their Residential Sales Team in their South West Surrey office (the office sits close to both the West Sussex and Hampshire border )

The role will support a busy sales team with the smooth running of the office as well as assist in operations and sales administration duties. 

Responsibilities 

Customer Experience 

  • Provide an exceptional internal and external customer experience in every interaction 
  • Assist in answering incoming calls 
  • Maintain a tidy office and reception area 

Sales administration 

  • Work with Operations teams to provide a high level of support to all stakeholders
  • Property listings: 
  • Create new instructions and property activity records 
  • Order land registry title checks
  • Deliver and adhere to all internal and external compliance & best practise measures and procedures 
  • Liaise with clients to obtain necessary documents prior tomarketing 
  • Database organisation and maintenance 
  • Ensure office compliance and drive audit pass rate improvements

Accounts: 

  • Accurate generation of sales invoices
  • Ensure accurate records are maintained on all reports 
  • Reconcile figures monthly
  • Prepare reports for weekly and monthly meetings,
  • MBOs and ad hoc requirements 
  • Carry out monthly reporting to assist with performance monitoring 

Local Marketing

  • Create mailers, property brochures, window cards and pitching materials 
  • Arrange and upload EPCs, photos andfloorplans 
  • Update property listings 
  • Oversee look and feel of office in line with centralguidelines 
  • Supply imagery and property information for regional publications and central marketing campaigns working alongside your Marketing Senior Operations Coordinator when necessary

Particular Aptitudes/Skills Required

This is a client facing role within a prestigious, high profile company so requires someone with first class communication and organisation skills, used to liaising with high end clients.

  • 2 years+ experience in a similar operations, administration or secretarial role preferred
  • Proficient with Microsoft office packages Flexibility, adaptability and a co-operative attitude 
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