Lead Administrator

2 weeks ago


London, United Kingdom London Gynaecology Full time

London Gynaecology is a leading private Gynaecology Practice, based at three locations: The Portland Hospital, one of London’s leading private hospitals, our independent clinic in the heart of the City of London and our newest clinic based on Harley Street. This is a key role responsible for the management of approximately 11 in-house individuals who collectively provision the vital administrative service to our patients. This is not a full time role and will be undertaken alongside other administrative duties, either Medical Secretary or Front of House.
Team Management and Support:
Line management for admin team, including being the first point of contact for feedback, grievances, and issues.
Day-to-day management and supervision of the admin team, including resolving escalated queries and organising workloads.
Support the growth (personal development) of the team through coaching and training.Work with HR to identify opportunities for training and development.

Resource Management:
~ Short term:Day to day resource planning:creating and publishing rota to ensure equitable distribution, allocating daily tasks and managing annual leave requests.

Recruitment and Training:
~ Resource planning for admin team and collaborating with HR on recruitment.

Work with other internal departments, management, and off-site teams to understand their needs of the admin team.Representing the admin team at management meetings and promoting employee voices.
Ideally previous experience of managerial position within a medical environment.
PC experience (MS Office Suite) - essential.
Practice manager (Semble) software experience - valuable.
Desired Skills & Qualities
People management and leadership skills, including conflict resolution, adaptability, decision-making, problem-solving, relationship building, being reliable, trustworthy and able to motivate a team, and having a strategic approach to changes / improvements.
Emotional intelligence
25 days holiday + bank holidays per year
~ Private Pension
~ Private Health Cover



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