P&C Operations Specialist

3 weeks ago


London, United Kingdom SoftwareONE Deutschland GmbH Full time

Why SoftwareOne?

SoftwareOne is a leading global software and cloud solutions provider that is redefining how companies build, buy and manage everything in the cloud. By helping clients to migrate and modernize their workloads and applications – and in parallel, to navigate and optimize the resulting software and cloud changes – SoftwareOne unlocks the value of technology. The company’s 8,900 employees are driven to deliver a portfolio of 7,500 software brands with sales and delivery capabilities in 90 countries. Headquartered in Switzerland, SoftwareOne is listed on the SIX Swiss Exchange under the ticker symbol SWON. Visit us at


The role

This is fixed term role until the end of the year.

This role will work in the West Emea Operations Model. This means the role will cover all countries within Federation 22 (South Africa, UK, Ireland, Denmark, Norway, Sweden and Finland.

  • Facilitate the onboarding process for new team members, which includes tasks from preparing offer letters and conducting background checks, to organising orientations and training sessions.
  • Oversee the management of HR data, ensuring accurate entry and maintenance of employee information within our Human Resources Information System (HRIS).
  • Monitor and report on performance metrics, emphasising quality control and the effectiveness of management strategies.
  • Conduct employee satisfaction surveys, analyse the results, and develop recommendations to enhance workplace environment and culture.
  • Administer employee benefits, clearly communicate available packages, and respond to related inquiries with precision and empathy.
  • Manage payroll adjustments and confirm accurate, timely compensation for all team members.
  • Coordinate with payroll service providers to ensure smooth processing of salary disbursements.
  • Oversee the offboarding process, including conducting exit interviews to gather valuable feedback and improve retention strategies.
  • Respond to employee inquiries, ensuring that resources for self-service and the knowledge base are current and comprehensive.

What we need to see from you

  • Knowledge of HR operations
  • Proficient in using HRIS and data management tools
  • Strong attention to detail
  • Excellent communication skills, both verbal and written
  • Highly analytical and data-driven
  • Effective time management skills
  • Commitment to outstanding customer service
  • Thorough understanding of compliance and regulatory requirements
  • Strong problem-solving skills
  • Proficiency in English at an advanced level

Job Function

People & Culture #J-18808-Ljbffr
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