Learning & Development Administrator

2 weeks ago

Belfast, United Kingdom Ocorian group Full time

Fund Services | Corporate | Capital Markets | Private Client | Regulatory & Compliance

We help clients succeed by unlocking new value through expertise, trust and scale. We deliver solutions that solve complex challenges faced by asset managers, financial institutions, corporates, high net-worth individuals and family offices.

With a curious mindset, we ask the right questions to get to the right solution, faster. We collaborate to win together, sharing successes and shaping the future of our global business. Our culture of support and recognition provides the tools and opportunities for you to grow, while unlocking the most value for our clients and making your mark withOcorian.

Expertise: We deliver specialist, tech-enabled solutions for our clients grounded on deep industry expertise.

Trust : We’re a trusted partner to over 8,000 clients globally. We are proud to have long-lasting partnerships with our clients.

Scale : With more than 1,500 colleagues, we operate across 20+ countries, our scale enables us to support our clients globally and locally, providing a seamless client experience across borders and service lines.

Job Description

Reporting to: Head of Talent Development

Purpose of the job -

The Learning and Development Administrator is core to supporting the delivery of Ocorian’s global learning and development strategy. They will support the Head of Talent Development and wider team in identifying learning and development needs, setting-up and administering a wide-range of training activities (including induction) and overseeing the upkeep and administration of our Learning Management System.

This role requires excellent organisational skills, with a passion for accuracy and problem resolution.

Main Responsibilities -

  • Act as the lead in a range of administrative procedures and processes to ensure the smooth running of the Learning & Development (L&D) function to include liaison with training providers, booking courses, internal client relationship management, compliance with mandatory training requirements, and general administrative support to the L&D team.
  • Actively manage the administration and maintenance of the Learning Management System (LMS) including the interface with the HR system, site updates, set-up, administration and reporting of training programmes, courses and resources, and the maintenance of accurate user training records.
  • Plan and manage the administration of our new joiner induction programme, including liaising with HR and Line Managers, and utilising the LMS as applicable.
  • Assist with creating and keeping course materials up-to-date such as user guides and videos, ensuring that all materials are available on the LMS.
  • Monitor and oversee our central inbox, take messages, trouble-shoot and provide assistance where appropriate.
  • Contribute to the design and development of business-wide employee communications, to help promote our global learning curriculums and improve employee skills and engagement.
  • Assist in evaluating and revising learning and development programmes as necessary, in order to adapt to changes occurring in the work environment.
  • Assist the Head of Talent Development in the sourcing and management of cost effective, quality training by third party training providers in line with business needs and within budget.
  • Any other such duties that might be reasonably required for this role.
Qualifications

Knowledge, Skills & Experience -

  • Excellent communication and interpersonal skills; both written and verbal.
  • Ability to effectively prioritise and execute tasks accordingly.
  • A team player who is highly self-motivated, proactive and has good attention to detail.
  • Good organisational skills and the ability to work methodically, accurately and independently.
  • Strong skills in Microsoft Office (Word, PowerPoint, and Excel) with the ability to quickly self-learn new programs.
  • 2 year’s prior experience in an administrative role would be beneficial, ideally with a focus on learning and development.
  • Experience of working with a Cornerstone Learning Management System or any alternate Learning Management Systems would be advantageous.
Additional Information

All staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful. These are:

  • We are CLIENT CENTRIC – Clients are at the centre of our world, and we’re committed to providing expertise and specialist solutions to meet their most complex challenges.
  • We are AMBITIOUS – We aim high. We think and act globally, seizing every opportunity to delight our clients and support our colleagues - wherever in the world they may be.
  • We are AGILE – We act on our initiative to get things done for our clients. Our independence gives us the flexibility and freedom to keep things simple, efficient and effective.
  • We are COLLABORATIVE – With a curious mindset, we ask the right questions to get to the right solution, for our clients faster. We collaborate to win together and share our successes.
  • We are ETHICAL – We behave with integrity at all times and assume positive intent, buildingtrust through responsible actions and honest relationships.
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