Director Customer Experience

1 week ago


Eastern England, United Kingdom Insurance Search Full time

Transform Your Career: Own a Franchise in Customer Experience (CX)


Based London, Hampshire or Berkshire


The Business Landscape Has Shifted. Here's How You Can Thrive.


Customer Experience (CX) has become the top priority for businesses aiming to retain existing customers and drive new business opportunities. Companies that excel in CX are now industry leaders, setting the gold standard for success.


We’re recruiting on behalf of a pioneering CX consultancy with over 25 years of experience. Their proven six-step CX process has empowered more than 1,000 businesses across the UK and Ireland to achieve sustainable success.


As a CX Specialist, you will run your own Franchise and will guide client businesses through a journey that places CX at the heart of their operations, driving their success and yours.


This is a unique opportunity to grow your own CX business with the backing of a proven business model and infrastructure.


They are seeking to grow their team with the appointment of CX Specialists responsible for Franchise Territories in London, Hampshire or Berkshire.


What Makes This Role Unique:


  1. Unmatched Expertise: With a track record that’s second to none, their experience and expertise are unparalleled.
  2. Proven Transformation Process: Their six-step CX process ensures businesses achieve lasting success.
  3. Nationwide Network: Join a network of 25 local CX experts, from London to Edinburgh to Dublin, and benefit from a supportive, collaborative environment.


What You’ll Receive:


  • Supportive Franchise Model: Manage and grow your region with the backing of a passionate, expert team. Their success is intrinsically linked to yours.
  • Comprehensive Training: Receive ongoing training and daily support to help you and your clients succeed.


Who We’re Looking For


We’re seeking individuals who are:

  • B2B Sales Professionals: With a deep passion for customer service.
  • Financially Prepared: Able to raise or have access to funds to launch their own Franchise.


If you're a highly motivated professional, ready to pioneer the future of customer experience, we want to hear from you.



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