Restaurants and Bars Operations Director UK and Europe

3 weeks ago

Eastern England, United Kingdom Organic Recruitment Ltd Full time

We are partnering with a dynamic and swiftly expanding lifestyle residence hotel that is leaving a notable mark in the thriving hubs of renowned European cities.


We are in search of a Restaurants and Bars Operations Director who aligns with our enthusiasm for crafting delightful experiences for guests. If you possess a warm, personable demeanour and a genuine passion for hospitality, we would be thrilled to connect with you.


This newly established position will involve managing all Food and Beverage operations before and after the openings for our collection of hotel residences across the UK and Europe, and it will also include opportunities for travel.


The perfect candidate should have a robust background in restaurants and bars, as well as high-end, lifestyle, or contemporary hotels. A deep understanding of the complexities involved in hotel restaurant operations is crucial for this position.


Responsibilities:


  • Business Plan Execution: Manage the implementation of the business plan, including benchmarking, revenue forecasts, and GOP percentage levels, ensuring alignment with the overall concept strategy and F&B planning.
  • Pre & Post Opening Management: Guide the F&B operations team through every phase of operations, from pre-opening preparations to achieving post-opening success.
  • Cost Control: Collaborate with the Ops leadership team to identify and execute cost management initiatives.
  • Support for F&B Budgets: Aid existing properties in meeting their F&B budget objectives.
  • Quality Oversight: Carry out quality assessments for each property, resulting in actionable plans for ongoing improvement.
  • Performance Tracking: Provide monthly reports on business performance and KPIs, along with follow-up action plans.
  • Operational Improvement: Enhance operational efficiency and quality in restaurant and bar services through innovative solutions.
  • Training and Development: Work alongside the company’s Brand Ambassador to train F&B teams, nurture talent, and elevate quality. Assess training needs and implement suitable programs.
  • Profitability Assessments: Perform detailed weekly reviews to uncover business opportunities, boosting profitability and guest satisfaction in partnership with Review Pro.
  • Input for Product Development: Offer insights on product development and advise on profitability prospects and potential challenges.


Skills required:


  • Strategic and Detail-Oriented:
  • You excel at blending strategic planning with daily operational details, seamlessly connecting both to drive overall success.
  • Leadership Excellence:
  • As an inherent leader, you inspire and effectively manage teams, setting a strong example while fostering an environment where everyone can thrive.
  • Authenticity and Individuality:
  • You value uniqueness and promote an inclusive atmosphere where everyone feels comfortable expressing themselves, cultivating a culture free from rigid formalities.
  • Passion for Hospitality:
  • Whether it's delivering an exceptional dining experience, organizing an event, or ensuring a delightful stay, your enthusiasm for all facets of hospitality is evident.
  • Positive Impact:
  • You aim to leave a lasting, positive impression on everyone you encounter, ensuring that guests have memorable experiences.
  • Pragmatic and Humble:
  • With a practical approach and no sense of ego, you’re always prepared to roll up your sleeves and tackle any task, regardless of its size.


Qualifications and Experience Requirement:

  • Senior Management Experience:
  • A minimum of 5 years in a senior Food & Beverage role within the lifestyle sector, demonstrating a strong track record in managing and developing teams – this is essential for this position.
  • Commercial Acumen:
  • In-depth knowledge and experience in P&L management and budgeting, with the capability to effectively drive revenue and control costs.
  • Systems Proficiency:
  • Advanced expertise in point of sales systems, reservations, payroll, stock management, and Excel.
  • Industry Knowledge:
  • Comprehensive understanding of the R&B market, supported by a broad network of industry contacts.
  • Culinary and Beverage Expertise:
  • A solid background in wine, food, and cocktails, with the ability to contribute to menu development across various disciplines.
  • Service Excellence:
  • Proficient in all aspects of restaurant service, ensuring high standards and compliance with health, safety, and hygiene regulations.
  • Documentation Skills:
  • Capable of completing food hygiene documentation and writing detailed environmental health reports.
  • Personal Alcohol License:
  • Must possess a personal alcohol license issued in England.

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