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Reservations Manager

2 months ago

London, United Kingdom Hospitality & Catering Solutions Ltd Full time

Job Title: Head of Reservations and Events


Our client is an iconic independent restaurant that offers exquisite food within two very successful venues. The group is well-established in London and is planning to expand its portfolio in the coming years. The successful Head of Reservations and Events can expect to be part of a very stable and successful operation


Head of Reservations and Events Benefits:


Monday to Friday shift patterns.

A competitive starting package of £45,000 per annum.

Bonus related incentives payable twice per annum.

Based in Victoria – easy commute from most areas in London.

Very stable team and operation.


Head of Reservations and Events Responsibilities:


Responsible for the reservations and events team.

To help answering telephone enquiries.

Delegating staff Rota's.

Ensuring the team are motivated and organised.

Managing all third-party enquiries.

Management of reports for reservations and events.

Responsible for the groups Private Dining & Membership Manager.

Development of sales revenue both pro/reactive.


Head of Reservations and Event Requirements:


A hands-on, natural leader with strong communication & organisational skills and the ability to coach and motivate the team.

Knowledge of Quadranet, OpenTable, Collins and/or other reservation systems is required.

An enthusiastic team player with a guest focused approach and excellent attention to detail.

A result-driven individual who can work proactively, dealing with and maximising all events/reservation enquiries.

Have a pro-active role in recruiting new members for the restaurant.

Assist with hosting Events when required