Customer Service Representative
2 weeks ago
Join our Customer Service Team
£11.44 per hour and after 12 weeks hourly rate will rise to £12.30 per hour.
- The role is full-time (37 hour per week).
- This role is office-based role and requires you to be onsite in Wearside House, Riverside Place, Freemans Reach, Durham, DH1 1SL
We are looking for a positive, flexible, and customer-focused individual to join our busy call centre as a Customer Service Advisor.
In this role, you will be responsible for providing excellent customer service to our customers, resolving their queries in a timely and efficient manner. You will also be responsible for working with other team members to ensure that we meet our customer service goals.
The role is full-time (37 hours per week). There are part time shift options available (27.5 hours per week). Shift Pattern to cover the following working hours: 5 days out of 7, between 8am-8pm Monday- Friday and between 8am- 6pm Saturday-Sunday. Weekend working is required, and shift pattern will be discussed during your video interview.
What we offer:
As a valued employee of the Manpower, you'll have access to a range of amazing benefits;
- We offer a pre-12-week arrangement of 25 days annual leave per annum, which will increase to 33 days post 12 week arrangement.
- Staff discounts (range of lifestyle goods and services)
- Pension contribution
- Personal Accident Insurance
- Eye care vouchers
- Referral Schemes
- Save-As-You-Earn-Scheme
- MyPath Development programme (our Global Programme through dedicated Talent coaches that have been accredited to guide employees through a portal of specifically identified online courses through PowerYou training portal)
What we are looking for:
Ideally you will have worked in a customer service role before, but if this is your first role or a career change don't worry as we provide all the training and support, you'll need.
At a minimum you should have:
- A positive attitude and a can-do spirit
- Flexibility and the ability to adapt to new situations
- Excellent communication skills, both written and verbal
- The ability to work independently and as part of a team
- A passion for providing excellent customer service
If you love helping people and are looking for a challenging and rewarding career, we would love to hear from you
Apply now
-
Customer Service Representative
2 days ago
Durham, Durham, United Kingdom Tesco Full timeAbout the Role We are seeking a Customer Service Representative to join our team at Tesco. As a key member of our store staff, you will be responsible for delivering exceptional customer service, ensuring that every customer has a positive shopping experience. Salary The salary for this role is £12.02 per hour, with the potential to increase to £13.15 for...
-
Customer Service Representative
4 weeks ago
Durham, Durham, United Kingdom Tesco Full timeAbout the roleKey ResponsibilitiesAs a Customer Service Representative at Tesco, you will be responsible for delivering exceptional customer service, working across various areas of the store, and contributing to a positive team environment.Main TasksProvide excellent customer service, ensuring a welcoming and inclusive experience for all shoppersWork...
-
Customer Service Representative
7 days ago
Durham, Durham, United Kingdom Manpower UK Full timeManpower UK is a leading employment agency that offers a range of job opportunities to individuals looking for a challenging and rewarding career. We are currently seeking a Customer Service Representative to join our team in Wearside House, Riverside Place, Freemans Reach, Durham.Estimated Salary: £11.44 per hour (rising to £12.30 after 12 weeks) with...
-
Customer Service Representative
6 days ago
Durham, Durham, United Kingdom MTrec Ltd Commercial Full time**About the Role:**MTrec Commercial is seeking a highly skilled Korean Speaking Representative to join their team. The ideal candidate will possess excellent communication skills, fluency in both Korean and English, and a strong understanding of customer service principles.**Responsibilities:**Conduct high-quality calls to generate leads in Korean and...
-
Customer Service Representative
2 months ago
Durham, United Kingdom CV-Library Full timeRewards and Benefits on Offer * Varied and interesting role * Monday to Friday working hours * Excellent company culture * Temporary to permanent position MTrec’s New Client Opportunity Our client is a successful and established company based in Crook, County Durham. They are looking for a Customer Service Representative to work with them...
-
Customer Service Representative
3 months ago
Durham, United Kingdom MTrec Ltd Commercial Full timeRewards and Benefits on Offer * Varied and interesting role * Monday to Friday working hours * Excellent company culture * Temporary to permanent positionMTrec’s New Client OpportunityOur client is a successful and established company based in Crook, County Durham. They are looking for a Customer Service Representative to work with them on a full time,...
-
Customer Service Representative
3 days ago
Durham, Durham, United Kingdom Tesco Full timeAbout the RoleAs a Customer Service Representative at Tesco, you will be the face of our company, delivering exceptional customer service and ensuring seamless shopping experiences. Your primary responsibility will be to deliver groceries to customers in a timely and efficient manner. You will need to communicate effectively with customers, providing clear...
-
Customer Service Representative
7 days ago
Durham, Durham, United Kingdom Pacifica Full timeRole SummaryWe are seeking a skilled Customer Service Representative to join our team at Pacifica, providing world-class customer support related to repairs of White Goods, TV and Tech Products.About the RoleThe ideal candidate will be responsible for:Delivering exceptional customer service on all aspects of the call.Handling inbound calls and web chat...
-
Customer Service Representative
4 weeks ago
Durham, Durham, United Kingdom Tesco Full timeAbout the RoleWe are seeking a Customer Service Representative to join our team at Tesco. As a valued member of our salesfloor team, you will be responsible for delivering exceptional customer service and ensuring that our customers have a positive shopping experience.Your Key ResponsibilitiesKnowing your customers and serving them with passion and pride;...
-
Korean Speaking Customer Representative
1 week ago
Durham, United Kingdom MTrec Commercial Full timeMTrecs New Job Opportunity; MTrec Commercial are proudly representing our industry leading customer service client in their search for a Korean Speaking Customer Representative. The company are an employer of choice for those seeking an exciting and dynamic role in customer service role, and who are seeking to utilising their customer service skills. The...
-
Korean Speaking Customer Representative
2 days ago
Durham, United Kingdom MTrec Commercial Full timeMTrecs New Job Opportunity; MTrec Commercial are proudly representing our industry leading customer service client in their search for a Korean Speaking Customer Representative. The company are an employer of choice for those seeking an exciting and dynamic role in customer service role, and who are seeking to utilising their customer service skills. The...
-
Korean Speaking Customer Representative
2 weeks ago
Durham, United Kingdom MTrec Commercial Full timeMTrecs New Job Opportunity; MTrec Commercial are proudly representing our industry leading customer service client in their search for a Korean Speaking Customer Representative. The company are an employer of choice for those seeking an exciting and dynamic role in customer service role, and who are seeking to utilising their customer service skills. The...
-
Customer Service Representative
1 week ago
Durham, Durham, United Kingdom Tesco Full timeAbout the RoleThis role is a fantastic opportunity to join our team at Tesco's Express store in Sacriston, providing exceptional customer service and contributing to the success of our business.SalaryThe starting salary for this position is £12.02 per hour, with the potential to increase to £13.15 per hour for stores within the M25 area.Job DescriptionWe...
-
Taiwanese Speaking Customer Representative
2 months ago
Durham, United Kingdom CV-Library Full timeMTrec’s New Job Opportunity; MTrec Commercial are proudly representing our industry leading customer service client in their search for a Taiwanese Speaking Customer Representative. The company are an employer of choice for those seeking an exciting and dynamic role in customer service role, and who are seeking to utilising their customer service...
-
Korean Speaking Customer Representative
2 weeks ago
Durham, United Kingdom CV-Library Full timeMTrec’s New Job Opportunity; MTrec Commercial are proudly representing our industry leading customer service client in their search for a Korean Speaking Customer Representative. The company are an employer of choice for those seeking an exciting and dynamic role in customer service role, and who are seeking to utilising their customer service skills....
-
Korean Speaking Customer Representative
23 hours ago
Durham, United Kingdom MTrec Ltd Commercial Full timeMTrec’s New Job Opportunity; MTrec Commercial are proudly representing our industry leading customer service client in their search for a Korean Speaking Customer Representative. The company are an employer of choice for those seeking an exciting and dynamic role in customer service role, and who are seeking to utilising their customer service skills. The...
-
Korean Speaking Customer Representative
6 days ago
Durham, United Kingdom MTrec Ltd Commercial Full timeMTrec’s New Job Opportunity;MTrec Commercial are proudly representing our industry leading customer service client in their search for a Korean Speaking Customer Representative. The company are an employer of choice for those seeking an exciting and dynamic role in customer service role, and who are seeking to utilising their customer service skills. The...
-
Customer Service Representative
4 weeks ago
Durham, Durham, United Kingdom Northumbrian Water Full timeAbout the roleAt Northumbrian Water, we strive to deliver an exceptional customer experience. As a member of our billing contact centre team, you will be the face of our company, answering calls and chats from customers and providing solutions to their queries.From helping customers with bill inquiries to resolving issues related to moving house or missed...
-
Korean Speaking Customer Representative
1 week ago
durham, United Kingdom MTrec Commercial Full timeMTrecs New Job Opportunity; MTrec Commercial are proudly representing our industry leading customer service client in their search for a Korean Speaking Customer Representative. The company are an employer of choice for those seeking an exciting and dynamic role in customer service role, and who are seeking to utilising their customer service skills. The...
-
Customer Acquisition Representative
1 week ago
Durham, Durham, United Kingdom Pacifica Full timeAbout the RoleWe are seeking a skilled Inbound Sales Representative to join our growing sales team at Pacifica, a leading provider of domestic support services.The successful candidate will be responsible for answering customer calls, building relationships, and selling our chargeable repair service.Your Key ResponsibilitiesHandling customer inquiries and...