We have other current jobs related to this field that you can find below
-
Application Support Analyst
2 weeks ago
Eastern England, United Kingdom Robert Half Full timeWe're Hiring! Fully Remote K8 Support Analyst Are you an experienced K8 Support Analyst looking for a new challenge? We have an exciting opportunity for you to join our team on a fully remote basis! Role: K8 Support Analyst Location: Fully Remote Rate: £275-£300 per day Start Date: ASAPWhat You’ll Do:Provide expert technical support for the K8 ERP...
-
Oracle Business Analyst
2 weeks ago
Eastern England, United Kingdom Next Ventures Full timePosition Description: We are looking for a Business Analyst to maintain a global, enterprise-wide viewpoint, supporting the mission and vision of the organization while acting in the best interest of both the IT department and business department. The role will encompass the major components of the full project life cycle – requirements review, analysis,...
-
Oracle Business Analyst
2 weeks ago
Eastern England, United Kingdom Next Ventures Full timeJob Title: Oracle Business Systems Analyst – Supply Chain Location(s): UK (scope will include UK, Netherlands, Spain, Germany, and Hungary)Position Description: We are looking for a Business Analyst to maintain a global, enterprise-wide viewpoint, supporting the mission and vision of the organization while acting in the best interest of both the IT...
-
Software Compliance Analyst
2 weeks ago
Eastern England, United Kingdom Capita Full timeOur IT Asset Management team plays a crucial role in ensuring our software licensing is compliant and optimized, supporting both Pan-Capita and Capita Clients.We are seeking a dedicated and experienced Software Compliance Analyst to join our IT Asset Management team. In this role, you will support licence compliance activities across Pan-Capita and Capita...
-
EDR Analyst
2 weeks ago
Eastern England, United Kingdom UST Full timeEDR Analyst - E5 Stack (Microsoft Defender)We are recruiting for an EDR Analyst to join our CyberProof team (UST Company) in the UK. This role is an excellent opportunity for an experienced professional with a strong background in Microsoft E5 Stack, particularly in Defender for Endpoint. Location: UK - London/ Leeds (hybrid)Type: Permanent Start: ASAP The...
-
Customer Service Specialist
2 months ago
Eastern England, United Kingdom Page Outsourcing Full timeResponsibilities:As a Customer Service Specialist, you will be responsible for handling incoming calls and undertaking any relevant issue investigation ensuring all key information is accurately capturedEnsure an exceptional level of customer service and satisfaction is met at all customer touch pointsPerform and undertake all aspects of support service...
-
FP&A Analyst
6 days ago
Eastern England, United Kingdom Enso Recruitment Full timeEnso Recruitment are delighted to be once again partnered with a leading Managed Services & Security provider, to recruit for the role of Financial Planning & Analysis Analyst. As a FP&A Analyst, you will play a pivotal role in supporting the financial planning, forecasting & analysis for the wider company. This position will involve preparing reports,...
-
Sales Operations Analyst
3 weeks ago
Eastern England, United Kingdom Adecco Full timeSales Operations Analyst Needed! Do you have a passion for sales operations and thrive on supporting strategic partnerships? Our client is seeking a Sales Operations Analyst to join their team. As a Sales Operations Analyst, you will play a vital role in managing the tactical execution tasks of our client's partnership programmes. With a generous...
-
Consulting Analyst
4 weeks ago
Eastern England, United Kingdom Tarka Talent Full timeConsulting Analyst Salary: £39-51kLocation: UK basedWorking model: On client site Mon-Fri (2 week periods) Our client, a dynamic and growing consultancy, is seeking a Consulting Analyst to join their team. This role is a great way to kick off and fast track your career, offering the opportunity to work across diverse industries and make significant impacts...
-
Consulting Analyst
3 weeks ago
Eastern England, United Kingdom Tarka Talent Full timeConsulting AnalystSalary: £35-39kLocation: UK basedWorking model: On client site Mon-Fri (2 week periods)Our client, a dynamic and growing consultancy, is seeking a Consulting Analyst to join their team. This role is a great way to kick off and fast track your career, offering the opportunity to work across diverse industries and make significant impacts on...
-
Consulting Analyst
1 week ago
Eastern England, United Kingdom Tarka Talent Full timeConsulting Analyst - Operations consultingSalary: £35-45kLocation: UK basedWorking model: On client site Mon-Fri (2 week periods)Our client, a dynamic and growing consultancy, is seeking a Consulting Analyst to join their team. This role is a great way to kick off and fast track your career, offering the opportunity to work across diverse industries and...
-
Assurance Services Analyst
2 months ago
Eastern England, United Kingdom Inspired PLC Full timeInspired PLCInspired PLC is a UK market leading technology enabled provider of energy and sustainability advisory services. Since 2000, it has grown in scale and capability and is servicing over 3,400 UK and Irish clients across all sectors.To enable businesses to respond to the climate emergency, we focus on solving their toughest challenges. By managing...
-
Digital Change Analyst
2 weeks ago
Eastern England, United Kingdom Global Resourcing Full timeDigital Change Analyst3-4 month contract, £500-£550pd inside IR35, remote with occasional travel BirminghamWe are currently working with an organisation who are setting up a new digital function. They are looking for a Digital Change Analyst to work on a large-scale digital change project. The role will be responsible for analysing future state operating...
-
Senior Consultant Analyst
2 months ago
Eastern England, United Kingdom Managementors Ltd Full timeAs a Senior Consultant Analyst, you will be supporting our Senior Presenting Analyst and conducting operational analyses- ensuring that issues and areas of opportunity are uncovered for our clients.You will be involved in the end-to-end engagement with clients at all levels from the shop floor to the board room, undertaking such activities as conducting...
-
Customer Support Representative
2 months ago
Eastern England, United Kingdom FBO One Full timeCustomer Support RepresentativeLocation: Remote in the UK, remote in Netherlands, remote in SwedenAre you passionate about aviation and providing exceptional customer service? Do you thrive in a flexible, technology-driven environment? If so, we have an exciting opportunity for you!What you will doAs an Aviation Customer Support Representative, you will be...
-
Customer Support Advisor
1 week ago
Eastern England, United Kingdom Leasys Full timeCustomer Support AdvisorLocation: Pinley House, Coventry/250 Bath Road, SloughThe primary purpose of this role will be to manage all customer contact and enquiries throughout the duration of the contract, whilst delivering a professional high standard of customer service.The job holder is required to handle telephone enquiries and to administer all customer...
-
Business Analyst
2 weeks ago
Eastern England, United Kingdom Careers Plus Full timeTech Business AnalystLocation: Remote - UK Wide - Must be based in the UK and NOT require Sponsorship. Salary: up to 50kHours of Work: Monday – Friday, 37.5 hoursHolidays: 25 days plus bank holidays (increases with service)Benefits: Healthcare, Company Pension Scheme, Death in Service InsuranceMain Purpose of the JobCarry out analysis and solution design...
-
Senior Consultant Analyst
4 weeks ago
Eastern England, United Kingdom Tarka Talent Full timeSenior Consultant AnalystSalary: £46-65k basic + commissionLocation: UK (relocation considered)Working Model: on client site Monday - Friday, willingness to travel anywhere in UK is requiredOur client, a dynamic and growing consultancy, is seeking a Senior Consultant Analyst to join their team. This role is pivotal to their continued success, offering the...
-
Senior Turbine LIDAR Performance Analyst
1 week ago
Eastern England, United Kingdom Eden Scott Full timeSenior Turbine LIDAR Performance Analyst – UKSalary – Up to £60,000 dependent on experience. Eden Scott are pleased to be supporting their esteemed technology client with the appointment of a Turbine-Mounted Lidar Performance Analyst. This position represents an excellent opportunity for a LiDAR specialist to join a leading organization and further...
-
Senior Business Analyst
2 weeks ago
Eastern England, United Kingdom Global Tech Collective Ltd Full timeGive me a B“B”Give me a U“U”Give me an S“S”Give me an …OK we could be hear all day. I need a Business Analyst.As my client’s dedicated BA capability continues to grow they’re now in need of an experienced analyst to join their team and support their weird and wonderful array of clients with requirements gathering, gap analysis, process...
![DataCareers](https://media.trabajo.org/img/noimg.jpg)
Customer Support Analyst
3 months ago
Role: Customer Support Analyst
Location: Home / Sheffield (Hybrid)
Salary: £25-30,000 plus benefits
We are looking to recruit a Support Analyst to provide helpdesk support, platform configuration and other services to our customers.
Responsibilities:
- First and second line support responsibility, ensuring that the customer's issues are clearly understood.
- Where possible/necessary, replication of the issues to enable the identification of the cause and potential resolution(s).
- Effective management of problems, escalating to more senior colleagues subject to urgency and/or the need for assistance.
- Configuring software as required.
- Communicate effectively with customers in advance of agreed tasks, provide progress updates during tasks and on completion, highlighting issues and recommending follow on actions
Essential Competencies:
- Good customer service skills and ability to deal with customer queries and complaints
- Motivated to learn and prepared to learn new skills, both commercial and of a technical (IT) nature
- Calm under pressure
- Excellent communication skills, both written and verbal
- Positive, proactive and self-motivated individual