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Business and Process Analyst
3 months ago
Role: Business and Process Analyst
Type: Contract Position
Location: London, UK (Hybrid)
Please Find Below JD:
- Strong knowledge of BSS/OSS Systems and Solutions (Service Activation, Network Discovery & Reconciliation, Inventory, Service Assurance).
- Knowledge of standard Telecoms Services (e.g., Ethernet Links, IP Connectivity).
- Experience in OSS & Network Orchestration and Activation domain.
- Understanding of API Design Requirements Capture.
- Familiarity with product, service, network, and device models.(Highly desirable)
- Proven track record of successful process or business improvement work, ideally in telecoms.
- Ability to investigate, analyze, and document requirements using standard techniques.
- Capable of managing ambiguity, risk, and changing project directions.
- Attention to detail with a hands-on approach.
- Expertise in creating end-to-end traceability and reviewing test cases, High-Level Designs (HLD), and processes.
- Strong problem-solving and analytical skills.
- Excellent presentation and communication skills.
- Ability to work effectively under high pressure, making sound decisions involving confidential or sensitive matters.
- Operational experience in delivering telecommunication services.
- Experience in the Telecom/IT sector.
- Familiarity with project tools like Azure DevOps and process modeling tools.
- Experience in business analysis and process authoring tools (e.g., Nimbus, Visio).
