Customer Success Executive

4 weeks ago


Ely, United Kingdom Zetter Recruitment Full time

Customer Success Executive - Data & Insights


Company snapshot:

  • Innovative data & insights business, particularly focused on the healthcare space
  • High-energy, passionate team on a growth trajectory, with their customer base doubling last year alone
  • Multi-award winning business including 'Best Use of Innovation'


The role:

  • Working closely with the Customer Success Manager and Director of Customer to help manage and support their fast-growing customer base
  • Being the primary point of contact, responding to enquiries and resolving client queries via phone, email and video call
  • Monitoring client 'health' and delivering engaging training sessions to ensure customers are getting the most value from the services and recur and grow each year
  • Being nurtured and coached into a Customer Success Manager


About you:

  • A minimum of 1 year B2B experience, ideally from a technical background
  • Educated to degree level
  • An energetic and engaging communicator, who is keen to learn and progress quickly


The package:

  • Up to £35,000 + commission and bonus scheme (OTE £50,000)
  • HYBRID - 1 day per week in office in Cambridgeshire
  • Great progression routes


Explore a wide range of Sales, Account Management, and Customer Success jobs across the UK & Internationally. Zetter is the go-to Sales Recruitment Agency for companies looking to recruit experienced Sales and C-level Executives. Specialist sectors include SaaS, DeepTech, Fintech, Cleantech, Renewable Energy, ConstructionTech, PropTech, E-Learning/EdTech, FMCG and HealthTech.


Zetter Ltd are acting as an employment agency in relation to this vacancy.



  • Ely, Cambridgeshire, United Kingdom Advancing People Full time

    Customer Success Executive RoleAre you an experienced Customer Service professional with strong IT skills, a passion for technology, and a desire to help clients succeed? A rapidly growing company in the technology sector is seeking a Customer Success Executive to join their team.Job Details:Setting up dashboards and profiles for new clientsTraining client...


  • Ely, United Kingdom Zetter Recruitment Full time

    Customer Success Executive - Data & InsightsCompany snapshot:Innovative data & insights business, particularly focused on the healthcare spaceHigh-energy, passionate team on a growth trajectory, with their customer base doubling last year aloneMulti-award winning business including 'Best Use of Innovation'The role:Working closely with the Customer Success...


  • Ely, United Kingdom Automated Systems Group Limited Full time

    **Location**: Ely, Cambridge **Type**: Permanent **Hours**: Full time, 37.5 hours per week - Monday - Friday 8:30am - 5:00pm with one hour for lunch, unpaid or part time **Salary**: up to £22,000 **Start**: ASAP ASL (Automated Systems Group Ltd) has grown to be one of the UK’s top independent suppliers of office services focussing on Managed Print...


  • Ely, United Kingdom Automated Systems Group Limited Full time

    **Location**: Ely, Cambridge **Type**: Permanent **Hours**: Full time, 37.5 hours per week - Monday - Friday 8:30am - 5:00pm with one hour for lunch, unpaid. **Salary**: £20,500 - £22,500 **Start**: ASAP ASL (Automated Systems Group Ltd) has grown to be one of the UK’s top independent suppliers of office services focussing on Managed Print Services...


  • Ely, Cambridgeshire, United Kingdom ASL Systems Group Full time

    The role of Customer Success Associate is varied, with a focus on customer service delivery and related tasks, required to support the day-to-day operation of the business.KEY RESPONSIBILITIESProvide excellent customer service both internally and externally, communicating professionally at all times, using a variety of communication methods.Take part in...


  • Ely, United Kingdom ASL Systems Group Full time

    The role of Customer Success Associate is varied, with a focus on customer service delivery and related tasks, required to support the day-to-day operation of the business. KEY RESPONSIBILITIES Provide excellent customer service both internally and externally, communicating professionally at all times, using a variety of communication methods. Take part in...


  • Ely, United Kingdom Automated Systems Group Limited Full time

    **Location**: Ely, Cambridge **Type**: Permanent **Hours**: Full time, 37.5 hours per week - Monday - Friday 8:30am - 5:00pm with one hour for lunch, unpaid. **Salary**: £22,000 **Start**: ASAP ASL (Automated Systems Group Limited) has grown to be one of the UK’s top independent suppliers of office services focussing on Managed Print Services (MPS),...


  • Ely, United Kingdom Automated Systems Group Limited Full time

    **Location**: Ely, Cambridge **Type**: Permanent **Hours**: Full time, 37.5 hours per week - Monday - Friday 8:30am - 5:00pm with one hour for lunch, unpaid. **Salary**: £22,000 **Start**: ASAP ASL (Automated Systems Group Limited) has grown to be one of the UK’s top independent suppliers of office services focussing on Managed Print Services (MPS),...


  • Ely, United Kingdom Automated Systems Group Limited Full time

    **Location**: Ely, Cambridge **Type**: Permanent **Hours**: Full time, 37.5 hours per week - Monday - Friday 8:30am - 5:00pm with one hour for lunch, unpaid. **Salary**: £22,000 **Start**: ASAP ASL (Automated Systems Group Limited) has grown to be one of the UK’s top independent suppliers of office services focussing on Managed Print Services (MPS),...


  • Ely, United Kingdom Life Fitness Full time

    Life Fitness is a Global market leader - inspiring healthier lives for over 50 years. With the industry’s widest range of unique cardio, strength and group training products, Life Fitness offers limitless unique possibilities for facilities and exercisers. We are dedicated to creating fitness solutions for both facilities and exercisers. We build...


  • Ely, United Kingdom Priority Digital Health Full time

    As Customer Support Executive reporting to the Head of Customer Success, you will provide excellent customer service and technical support via our dedicated support desk software, social media or through live chat. You will support a range of users with differing levels of digital skills or languages to use our software solutions including the PDH.Platform...

  • Sales Executive

    3 months ago


    Ely, United Kingdom Verisure Full time

    Salary potential: £60,000 a year (OTE) Mandatory – Full driving licence (0 - 3 points) Field Sales Executive — Ely The Field Sales Executive role comes with a combination of a guaranteed salary and an uncapped commission scheme. Typically, Sales Executives earn between £30k  — £40k OTE in their first year, and our top performers can...


  • Ely, Cambridgeshire, United Kingdom EA First Full time

    Job Summary:We are seeking a highly motivated and experienced Sales Executive to join our team at EA First Ltd. As a Sales Executive, you will be responsible for maintaining and developing existing customer relationships, securing sales and renewals of contracts, and driving a "best in class" experience through customer contracts.Key...

  • Sales Executive

    2 months ago


    Ely, United Kingdom EA First Full time

    Looking for a new sales role where you'll be working in a supportive and dynamic environment, maintaining and developing existing customer relationships? This excellent opportunity for a Sales Executive would suit someone who has experience of, and enjoys, building and maintaining existing customer relationships by dealing with them at various...

  • Sales Executive

    2 months ago


    Ely, United Kingdom Busy Bee Recruitment Full time

    Sales Executive Location: Ely, Cambridgeshire Hours: Monday – Friday 8:30am – 5pm Salary: up to £33,000 per annum + monthly bonus potential (OTE £40,000 per annum) Benefits: 22 days holiday + 8 bank holidays (increase in holiday entitlement for long period of service), private medical insurance, employee discount platform, online GP service and...

  • Sales Executive

    2 months ago


    Ely, United Kingdom Busy Bee Recruitment Full time

    Sales ExecutiveLocation: Ely, CambridgeshireHours: Monday – Friday 8:30am – 5pmSalary: up to £33,000 per annum + monthly bonus potential (OTE £40,000 per annum)Benefits: 22 days holiday + 8 bank holidays (increase in holiday entitlement for long period of service), private medical insurance, employee discount platform, online GP service and annual team...


  • Ely, Cambridgeshire, United Kingdom EA First Full time

    Job Summary:We are seeking a highly motivated and experienced Sales Executive to join our team at EA First Ltd. As a Sales Executive, you will be responsible for maintaining and developing existing customer relationships, securing sales and renewals of contracts, and driving a "best in class" experience through customer contracts.Key...

  • Sales Executive

    2 months ago


    Ely, United Kingdom EA First Full time

    Looking for a new sales role where you'll be working in a supportive and dynamic environment, maintaining and developing existing customer relationships?This excellent opportunity for a Sales Executive would suit someone who has experience of, and enjoys, building and maintaining existing customer relationships by dealing with them at various touchpoints...

  • Sales Executive

    1 month ago


    Ely, United Kingdom Busy Bee Recruitment Full time

    Sales Executive Location: Ely, Cambridgeshire Hours: Monday – Friday 8:30am – 5pm Salary: up to £33,000 per annum + monthly bonus potential (OTE £40,000 per annum) Benefits: 22 days holiday + 8 bank holidays (increase in holiday entitlement for long period of service), private medical insurance, employee discount platform, online GP service and...

  • Telesales Executive

    2 months ago


    Ely, Cambridgeshire, United Kingdom Job Heron Full time

    An experienced Telesales Executive with a proven track record of telesales is needed to join the team at this leading Managed IT Services and Infrastructure provider based in Cambridge on a full-time, hybrid working basis. As a Telesales Executive, you will make business-to-business calls to arrange appointments and create opportunities for their sales...