Information Technology Support Analyst
3 weeks ago
IT Service Desk Analyst / 1st Line Support Analyst
A fantastic opportunity has arisen for an IT Support Analyst / 1st Line Support Analyst to join our Manchester based global law firm on a permanent basis.
IT Service Desk Analyst / 1st Line Support Analyst
Key Responsibilities:
• Providing a professional and consistent level of Technology support to all staff
• Responding to incoming incidents and requests at first point of contact reported via all
mediums
• Ensuring all incidents and requests are accurately recorded at the time of being reported
and responded to within a set Service Level Agreement
• Maintaining and updating incidents and requests in your own as well as the Service Desk
ticket queues
• Alerting Senior Analysts and Managers of reoccurring incidents and potential issues
• Keeping customers apprised and updated
• Escalating problems to the senior team members and third-party suppliers where necessary
IT Service Desk Analyst / 1st Line Support Analyst
Attributes/Skills:
• Experience supporting a legal environment
• Good troubleshooting and analytical skills
• Knowledge of Citrix, Windows 10 and Microsoft Office 365
• Understanding of PC Hardware and operating systems
• Awareness of using Active Directory
• Experience of logging tickets in ITSM call logging software
IT Service Desk Analyst / 1st Line Support Analyst
-
Information Technology Support Analyst
7 days ago
Manchester, United Kingdom Dgh Recruitment Full timeIT Service Desk Analyst / 1st Line Support AnalystFind out more about this role by reading the information below, then apply to be considered.A fantastic opportunity has arisen for an IT Support Analyst / 1st Line Support Analyst to join our Manchester based global law firm on a permanent basis.IT Service Desk Analyst / 1st Line Support AnalystKey...
-
Information Technology Support Analyst
3 weeks ago
Manchester, United Kingdom DGH Recruitment Full timeIT Service Desk Analyst / 1st Line Support Analyst A fantastic opportunity has arisen for an IT Support Analyst / 1st Line Support Analyst to join our Manchester based global law firm on a permanent basis. IT Service Desk Analyst / 1st Line Support Analyst Key Responsibilities: • Providing a professional and consistent level of Technology support to...
-
Information Technology Support Analyst
1 week ago
Manchester, United Kingdom DGH Recruitment Full timeIT Service Desk Analyst / 1st Line Support Analyst A fantastic opportunity has arisen for an IT Support Analyst / 1st Line Support Analyst to join our Manchester based global law firm on a permanent basis. IT Service Desk Analyst / 1st Line Support Analyst Key Responsibilities: • Providing a professional and consistent level of Technology support to...
-
Information Technology Support Analyst
4 weeks ago
Manchester, United Kingdom DGH Recruitment Full timeIT Service Desk Analyst / 1st Line Support AnalystA fantastic opportunity has arisen for an IT Support Analyst / 1st Line Support Analyst to join our Manchester based global law firm on a permanent basis.IT Service Desk Analyst / 1st Line Support AnalystKey Responsibilities:• Providing a professional and consistent level of Technology support to all...
-
Information Technology Support Analyst
2 days ago
Manchester, United Kingdom Dgh Recruitment Full timeIT Service Desk Analyst / 1st Line Support AnalystTake the next step in your career now, scroll down to read the full role description and make your application.A fantastic opportunity has arisen for an IT Support Analyst / 1st Line Support Analyst to join our Manchester based global law firm on a permanent basis.IT Service Desk Analyst / 1st Line Support...
-
Information Technology Support Analyst
5 days ago
Manchester, United Kingdom Dgh Recruitment Full timeIT Service Desk Analyst / 1st Line Support AnalystTake the next step in your career now, scroll down to read the full role description and make your application.A fantastic opportunity has arisen for an IT Support Analyst / 1st Line Support Analyst to join our Manchester based global law firm on a permanent basis.IT Service Desk Analyst / 1st Line Support...
-
Information Technology Support Analyst
1 week ago
Manchester Area, United Kingdom DGH Recruitment Full timeIT Service Desk Analyst / 1st Line Support Analyst A fantastic opportunity has arisen for an IT Support Analyst / 1st Line Support Analyst to join our Manchester based global law firm on a permanent basis. IT Service Desk Analyst / 1st Line Support Analyst Key Responsibilities: • Providing a professional and consistent level of Technology support to all...
-
Information Technology Support Analyst
3 weeks ago
Manchester Area, United Kingdom DGH Recruitment Full timeIT Service Desk Analyst / 1st Line Support AnalystA fantastic opportunity has arisen for an IT Support Analyst / 1st Line Support Analyst to join our Manchester based global law firm on a permanent basis.IT Service Desk Analyst / 1st Line Support AnalystKey Responsibilities:• Providing a professional and consistent level of Technology support to all...
-
Information Technology Support Analyst
3 weeks ago
Manchester Area, United Kingdom DGH Recruitment Full timeIT Service Desk Analyst / 1st Line Support AnalystA fantastic opportunity has arisen for an IT Support Analyst / 1st Line Support Analyst to join our Manchester based global law firm on a permanent basis.IT Service Desk Analyst / 1st Line Support AnalystKey Responsibilities:• Providing a professional and consistent level of Technology support to all...
-
Information Security Analyst
5 days ago
Manchester, United Kingdom AJ Bell Full timeAbout the RoleWe are seeking a highly skilled Information Security Analyst to join our team at AJ Bell. As a key member of our IT Risk & Security team, you will play a critical role in managing and reporting Information Security Risks faced by our Technology Services department.**Key Responsibilities:**Assess and mitigate Information Security Risks to ensure...
-
1st Line IT Support Analyst
1 week ago
Manchester, United Kingdom Hays Technology Full timePrestigious opportunity for a 1st Line Support Analyst within a growing technology team based in Manchester City Centre/Hybrid. Dedicated to providing exceptional 1st/2nd Line IT service, both remotely and on-site, this is a great time to join our success story! As one of our 1st Line Support Analysts, you will be responsible for:-Resolving 1st Line IT...
-
Information Security Analyst
4 weeks ago
Manchester, United Kingdom Building Digital UK (BDUK) Full timeJob summaryTo protect BDUK and its member�s data and aid the design and delivery of BDUK solutions. The Security Analyst will work within the Security� Team to monitor our computer networks for security issues, document any security issues or breaches, as well as assisting data and development teams with security best practices as they create and...
-
Business Systems Support Analyst
7 hours ago
Manchester, United Kingdom Hays Technology Full timePrestigious opportunity with a Global Market leader for a Business Systems Support Analyst with ERP knowledge. Following a period of significant growth, we are inviting you to join our success story as we continue with our digital transformation, enhancing existing systems and rolling out new systems to improve business processes and profitability. As one of...
-
Senior IT Service Integration Analyst
3 weeks ago
Manchester, United Kingdom Hays Technology Full timeExciting Opportunity for a Senior Service Introduction AnalystJoin Hays Technology in a transformative role focused on digital innovation. As a Senior Service Introduction Analyst, you will play a pivotal role in orchestrating comprehensive Service Assurance processes, encompassing both Service Design and Transition.Your Responsibilities:In this role, you...
-
Senior IT Service Transition Analyst
3 weeks ago
Manchester, United Kingdom Hays Technology Full timeExciting Opportunity for a Senior Service Introduction AnalystJoin Hays Technology in a transformative role focused on digital advancement. As a Senior Service Introduction Analyst, you will oversee the comprehensive Service Assurance processes, including Service Design and Transition.Your Responsibilities:In this pivotal position, you will ensure that all...
-
Lead Forensic Analyst
3 weeks ago
Manchester, United Kingdom GIOS Technology Full timePosition OverviewWe are seeking a highly skilled Senior Investigator / Intelligence (Digital Forensic Analysis) to join our team at GIOS Technology.Key Responsibilities:Perform comprehensive evaluations of intricate and varied datasets to uncover trends, irregularities, and potential evidence.Construct and develop thorough evidential cases to substantiate...
-
Industry Analyst
3 days ago
Manchester, United Kingdom Fitch Solutions Full timeAbout Fitch SolutionsFitch Solutions is a leading provider of data, research, and analytics that help clients excel at managing their credit risk, offer deep insight into the debt investment market, and provide comprehensive intelligence about the macroeconomic environment.Job SummaryWe are seeking a highly skilled Technology Analyst to join our team in...
-
Industry Analyst
5 days ago
Manchester, United Kingdom Fitch Solutions Full timeAbout Fitch SolutionsFitch Solutions is a leading provider of data, research, and analytics that help clients excel at managing their credit risk, offer deep insight into the debt investment market, and provide comprehensive intelligence about the macroeconomic environment.Job SummaryWe are seeking a highly skilled Technology Analyst to join our team in...
-
Information Security Analyst
6 days ago
Manchester, United Kingdom Maxwell Bond Full timeJob OverviewMaxwell Bond is seeking a highly motivated and detail-oriented Cyber Security Analyst to join our team. As a Cyber Security Analyst, you will play a critical role in protecting our organization's information assets and providing first-line security support and administration.Key Responsibilities:Triage and respond to security incidents and...
-
Manchester, United Kingdom Hays Technology Full timeJob SummaryThe successful candidate will be responsible for implementing and configuring our new Data Obfuscation Tool, working closely with our third-party supplier and IT technical teams to fully set up, install, and configure the solution. They will also set up the process to clone and mask live data into non-production databases.Key...