Senior IT Service Integration Analyst
4 weeks ago
Exciting Opportunity for a Senior Service Introduction Analyst
Join Hays Technology in a transformative role focused on digital innovation. As a Senior Service Introduction Analyst, you will play a pivotal role in orchestrating comprehensive Service Assurance processes, encompassing both Service Design and Transition.
Your Responsibilities:
In this role, you will ensure that all new and modified IT Services are equipped with a thorough Service Design Package, aligning with established Service Transition and Operational Readiness criteria. Your key tasks will include:
- Overseeing the coordination and management of Service Design and Transition activities for both new and altered services.
- Collaborating effectively with stakeholders to facilitate the seamless onboarding of all new and modified solutions into the operational environment.
- Exhibiting a solid understanding of Availability Management, Capacity Management, and Information Governance.
- Applying ITIL principles to enhance service delivery.
- Engaging in project delivery while adhering to a structured governance framework.
- While experience in security system implementation is beneficial, it is not a prerequisite.
What We Offer:
At Hays Technology, we value your professional growth. You will benefit from continuous career development and training within a supportive and flexible team atmosphere.
Next Steps:
If this opportunity aligns with your career aspirations, we encourage you to submit your application. Should you seek a different role, we invite you to reach out for a confidential discussion regarding your career path.
Hays Specialist Recruitment Limited operates as an employment agency for permanent placements and as an employment business for temporary staffing solutions. By engaging with this opportunity, you acknowledge acceptance of our terms and conditions, privacy policy, and disclaimers.
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