Account Handler

2 months ago

Bristol, United Kingdom Howden Full time

Who are we?

Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.


The Role

Supports the Team to deliver an excellent and comprehensive service in the administration of new business, renewal and mid-term changes so that customers’ needs are best satisfied through suitable cover and pricing.


Key Responsibilities

  • Works with minimal mentorship to prioritise own work activities to ensure that personal and Team objectives are achieved
  • Participates in team meetings as required, reporting on business progress within their area of expertise
  • Handles assigned projects and supplies to other project as required
  • Provides relevant management information to senior managers
  • Reviews client documentation to ensure that information presented is sufficiently comprehensive/accurate to support the quoting process
  • Collates and communicates client requirements to ensure appropriate marketing of the risk
  • Prepares or checks market presentations
  • Liaises with clients and ensures client queries are resolved
  • Responds to market and third party queries as appropriate
  • Is aware of, and satisfies, territory, tax and legislation requirements
  • Produces high quality and compliant market documentation ensuring appropriate authorisations are secured
  • Plans the most appropriate solution for the client’s demands and needs
  • Takes ownership for data entry, credit control and chasing subjectivities where required
  • Liaises with support technicians and IBA as required
  • Ensures up to date records are maintained at all times on the Company system
  • Works within agreed parameters and uses relevant systems to ensure documentation/communications adhere to company procedure/compliance requirements and provide an adequate audit trail
  • Processes data promptly and accurately on relevant systems in order to support and improve high levels of client service/internal process execution and to facilitate informed analysis
  • Maintains appropriate client files, and oversees the prompt and accurate production of documentation to best meet client, company and regulatory requirements
  • Ensures appropriate due diligence/sanctions checks are conducted in line with company procedures
  • Adheres to company policies and procedures and obtains necessary authorisations at appropriate points in the process
  • Actively undertakes personal development to ensure up to date knowledge and understanding of best practice
  • Remains aware of external, industry, legal and regulatory developments etc. to ensure practice and outputs are of a sufficiently high standard
  • Keeps informed of all legal and regulatory developments relevant to the Operating Entity/Group


Skills & Attributes:

  • Understands general and legal principles of insurance
  • Understands the relevant regulatory and legal frameworks
  • Knowledge of the market including an awareness of competitors, specific territory knowledge, cultural awareness
  • Relevant product(s) knowledge is required
  • Relevant experience in an account handling or technical role is desirable
  • Good understanding of Team objectives and how own role contributes to these
  • Specific systems knowledge relevant to role
  • Good communication and social skills
  • Able to work independently and use initiative
  • Fexibly to achieve tight deadlines/targets with good organisation skills
  • Analytical and able to solve problems
  • An attention to detail and willingness to learn
  • Calm and resilient under pressure
  • Able to positively react to change
  • Is a great teammate, networks and able to build balanced relationships
  • Able to build sustainable working relationships
  • Able to train junior members of the team on specific system/process tasks


Qualifications

  • GCSE Maths and English (or equivalent)
  • A levels (desirable)
  • Attainment of the LLMIT (the Lloyd's and London Market Introductory Test), where relevant to the role
  • Working towards or has attained ACII (although this is not critical)


What do we offer in return?

A career that you define.

Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, and fundraising for charity, or creating new insurance products that address society’s greatest challenges.

And we know that separate home and work lives don't really exist. If you're happy and healthy at home, you're more likely to be happy and fulfilled at work – and vice versa. That's why we do our best to support our people in every aspect of their lives.


Diversity and Inclusion

At Howden we value diversity - there is no one Howden ‘personality type’. Instead, we’re looking for individuals who share the same values as us:

  • Our successes have all come from someone brave enough to try something new
  • We support each other, in the small everyday moments and the bigger challenges
  • We are determined to make a positive difference, at work and beyond


We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect – regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.


Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.


Our sustainability promise

We’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here.

  • Account Handler

    5 months ago

    Bristol, United Kingdom Employment Specialists Ltd Full time

    A well respected and growing Insurance Broker is looking for another Account Handler to join its busy Healthcare & Protection team. **This is a role that can be performed working from home on a hybrid basis including working from their office.** Working closely with the Director you will provide support to assist their Commercial and Corporate Clients with...

  • Account Handler

    4 months ago

    Bristol, United Kingdom Hugh J Boswell Full time

    **Insurance Account Handler - Bristol - ARD975329** Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Bristol. Joining us as an Insurance Account Handler means you'll have the benefit of...

  • Commercial Account Handler

    5 months ago

    Bristol, United Kingdom Resolve Recruitment Services Full time

    Resolve Recruitment are delighted to be working with one of the Essex's most successful independent insurance brokerages. Due to continued growth, they are currently looking to employ a new Commercial Account Handler. This has the potential to be a Commercial Account Executive position and, if you have an aptitude for sales and would like to build a book of...

  • Commercial Account Handler

    1 month ago

    Bristol, United Kingdom CV-Library Full time

    A highly respected commercial insurance brokers who have grown to become one of the leading and most respected brokers in the UK are now looking to add a Commercial Account Handler to their Bristol team. Focused on professional conduct, attention to detail, honesty, integrity and customer service. This is a client who offer a generous package, Hybrid...

  • Commercial Account Handler

    1 month ago

    Bristol, United Kingdom Heat Recruitment Ltd Full time

    A highly respected commercial insurance brokers who have grown to become one of the leading and most respected brokers in the UK are now looking to add a Commercial Account Handler to their Bristol team.Focused on professional conduct, attention to detail, honesty, integrity and customer service.This is a client who offer a generous package, Hybrid working...

  • Commercial Account Handler

    5 months ago

    Bristol, United Kingdom Resolve Recruitment Services Full time

    Resolve Recruitment are delighted to be working with one of the UK’s most successful insurance brokers. Due to continued growth, they are currently interested in speaking with ambitious and driven Commercial Account Handlers (with at least 2 years commercial insurance experience ideally) who are keen to progress their career. As a Commercial Account...

  • Senior Commercial Account Handler

    5 months ago

    Bristol, United Kingdom Employment Specialists Ltd Full time

    Employment Specialists are pleased to be working alongside a well-respected name within the Insurance Industry and are looking to recruit an additional Senior Commercial Account Handler for their growing Corporate team. This position ideally requires experience of working as a Commercial Account Handler on a wide range of Commercial Insurance risks, ideally...

  • Commercial Insurance Account Handler

    4 weeks ago

    Bristol, Bristol, United Kingdom STRIDE RESOURCE MANAGEMENT LTD Full time

    Role Profile: Commercial Insurance Account HandlerAn exciting opportunity to work for a leading Insurance Broking Group based in Bristol, managing and servicing Commercial & Mid Corporate insurance accounts.As a Commercial Insurance Account Handler, you will play a vital role in building and maintaining relationships with clients, providing a first-class...

  • Commercial Insurance Account Handler

    4 weeks ago

    Bristol, Bristol, United Kingdom STRIDE RESOURCE MANAGEMENT LTD Full time

    Role Profile: Commercial Insurance Account HandlerAn exciting opportunity to work for a leading Insurance Broking Group based in Bristol, managing and servicing Commercial & Mid Corporate insurance accounts.As a Commercial Insurance Account Handler, you will play a vital role in building and maintaining relationships with clients, providing a first-class...

  • Commercial Insurance Account Handler

    4 weeks ago

    Bristol, Bristol, United Kingdom Insure Recruitment Full time

    Job Title: Commercial Insurance Account HandlerWe are seeking a highly skilled Commercial Insurance Account Handler to join our team at Insure Recruitment. As a key member of our team, you will be responsible for delivering exceptional client service, managing client relationships, and driving business growth.Key Responsibilities:Conduct thorough fact-finds...

  • Commercial Insurance Account Handler

    4 weeks ago

    Bristol, Bristol, United Kingdom Insure Recruitment Full time

    Job Title: Commercial Insurance Account HandlerWe are seeking a highly skilled Commercial Insurance Account Handler to join our team at Insure Recruitment. As a key member of our team, you will be responsible for delivering exceptional client service, managing client relationships, and driving business growth.Key Responsibilities:Conduct thorough fact-finds...

  • Account Handler

    5 months ago

    Bristol, United Kingdom Jensten Group Full time

    **The role** We’re now looking for a motivated & driven Account Handler (Commercial), to join us here at the Jensten Group. Reporting to the Account Director and with a focus on financial lines and construction lead business, you will enable us to deliver exceptional service to existing clients whilst enabling the team win new accounts. - Assisting the...

  • Account Handler

    4 weeks ago

    Bristol, Bristol, United Kingdom MACTALENT LTD Full time

    Job Title: Account HandlerAt MACTALENT LTD, we are seeking a highly skilled and motivated Account Handler to join our team. As an Account Handler, you will play a crucial role in delivering an exceptional and comprehensive service to our clients, ensuring their needs are met through suitable cover and pricing.Key Responsibilities:Work Prioritization:...

  • Account Handler

    4 weeks ago

    Bristol, Bristol, United Kingdom MACTALENT LTD Full time

    Job Title: Account HandlerAt MACTALENT LTD, we are seeking a highly skilled and motivated Account Handler to join our team. As an Account Handler, you will play a crucial role in delivering an exceptional and comprehensive service to our clients, ensuring their needs are met through suitable cover and pricing.Key Responsibilities:Work Prioritization:...

  • Personal Lines Account Handler

    3 weeks ago

    Bristol, Bristol, United Kingdom Reed Full time

    Exciting Opportunity at ReedWe are seeking a highly motivated and customer-focused Personal Lines Account Handler to join our team at Reed. As a Personal Lines Account Handler, you will play a key role in delivering exceptional customer service and building strong relationships with our clients.Key Responsibilities:Conduct thorough fact-finds to understand...

  • Personal Lines Account Handler

    3 weeks ago

    Bristol, Bristol, United Kingdom Reed Full time

    Exciting Opportunity at ReedWe are seeking a highly motivated and customer-focused Personal Lines Account Handler to join our team at Reed. As a Personal Lines Account Handler, you will play a key role in delivering exceptional customer service and building strong relationships with our clients.Key Responsibilities:Conduct thorough fact-finds to understand...

  • Commercial Account Handler

    3 weeks ago

    Bristol, Bristol, United Kingdom GB001 Marsh Ltd Full time

    About the Role:We are seeking a talented Commercial Account Handler to join our Renewable Energy Team in Bristol. As a key member of our team, you will be responsible for servicing our clients' commercial insurance needs, providing exceptional customer service, and driving business growth.Key Responsibilities:Manage a portfolio of commercial insurance...

  • Commercial Account Handler

    3 weeks ago

    Bristol, Bristol, United Kingdom GB001 Marsh Ltd Full time

    About the Role:We are seeking a talented Commercial Account Handler to join our Renewable Energy Team in Bristol. As a key member of our team, you will be responsible for servicing our clients' commercial insurance needs, providing exceptional customer service, and driving business growth.Key Responsibilities:Manage a portfolio of commercial insurance...

  • Commercial Account Handler

    3 weeks ago

    Bristol, Bristol, United Kingdom GB001 Marsh Ltd Full time

    About the Role:We are seeking a talented Commercial Account Handler to join our Renewable Energy Team in Bristol. As a key member of our team, you will be responsible for servicing our clients' commercial insurance needs, providing exceptional customer service, and driving business growth.Key Responsibilities:Manage a portfolio of commercial insurance...

  • Commercial Account Handler

    3 weeks ago

    Bristol, Bristol, United Kingdom GB001 Marsh Ltd Full time

    About the Role:We are seeking a talented Commercial Account Handler to join our Renewable Energy Team in Bristol. As a key member of our team, you will be responsible for servicing our clients' commercial insurance needs, providing exceptional customer service, and driving business growth.Key Responsibilities:Manage a portfolio of commercial insurance...