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Ecommerce Business Analyst

1 month ago

Eastern England, United Kingdom Salt Full time

Ecommerce Business Analyst


Location: [Remote but must be based in the UK]


About Us: Are you a highly organised, likable, proactive, and passionate Digital Business Analyst with experience around CMS builds? Do you want to join an award-winning agency? Our client is a well-established and beloved technology company constantly pushing the boundaries of what is technologically possible for consumers.


Key Responsibilities:


  • Requirement Gathering: Collaborate with stakeholders to gather and document business requirements, ensuring a clear understanding of project goals.
  • Functional/Non-Functional Specifications: Develop detailed functional and non-functional specifications to guide the development process.
  • User Stories: Create and maintain high-quality user stories that accurately reflect business needs and priorities.
  • Stakeholder Management: Effectively manage relationships with stakeholders, ensuring clear communication and understanding between technical and non-technical teams.
  • Client Facing: Serve as the primary point of contact for clients, providing updates and addressing any concerns or questions.
  • eCommerce Expertise: Utilise your experience with Shopify or Magento to drive eCommerce projects, ensuring best practices and innovative solutions.
  • Retail Experience: Apply your knowledge of the retail industry to understand client needs and deliver relevant solutions.
  • Collaboration: Work closely with engineering teams and senior clients, translating technical concepts into easily understandable terms for non-technical stakeholders.


Qualifications:


  • Proven experience as a Business Analyst, preferably in the eCommerce and retail sectors.
  • Experience with Shopify or Magento.
  • Strong understanding of gathering requirements and developing functional/non-functional specifications.
  • Expertise in creating user stories and managing stakeholder expectations.
  • Excellent communication skills, with the ability to articulate complex concepts to both technical and non-technical audiences.
  • Client-facing experience with a focus on delivering exceptional service.


Skills:


  • Strong analytical and problem-solving skills.
  • Excellent organisational and time management abilities.
  • Proficiency in project management tools and methodologies.
  • Ability to work independently and as part of a team.
  • High attention to detail and commitment to quality.