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Ecommerce Business Analyst
1 month ago
Ecommerce Business Analyst
Location: [Remote but must be based in the UK]
About Us: Are you a highly organised, likable, proactive, and passionate Digital Business Analyst with experience around CMS builds? Do you want to join an award-winning agency? Our client is a well-established and beloved technology company constantly pushing the boundaries of what is technologically possible for consumers.
Key Responsibilities:
- Requirement Gathering: Collaborate with stakeholders to gather and document business requirements, ensuring a clear understanding of project goals.
- Functional/Non-Functional Specifications: Develop detailed functional and non-functional specifications to guide the development process.
- User Stories: Create and maintain high-quality user stories that accurately reflect business needs and priorities.
- Stakeholder Management: Effectively manage relationships with stakeholders, ensuring clear communication and understanding between technical and non-technical teams.
- Client Facing: Serve as the primary point of contact for clients, providing updates and addressing any concerns or questions.
- eCommerce Expertise: Utilise your experience with Shopify or Magento to drive eCommerce projects, ensuring best practices and innovative solutions.
- Retail Experience: Apply your knowledge of the retail industry to understand client needs and deliver relevant solutions.
- Collaboration: Work closely with engineering teams and senior clients, translating technical concepts into easily understandable terms for non-technical stakeholders.
Qualifications:
- Proven experience as a Business Analyst, preferably in the eCommerce and retail sectors.
- Experience with Shopify or Magento.
- Strong understanding of gathering requirements and developing functional/non-functional specifications.
- Expertise in creating user stories and managing stakeholder expectations.
- Excellent communication skills, with the ability to articulate complex concepts to both technical and non-technical audiences.
- Client-facing experience with a focus on delivering exceptional service.
Skills:
- Strong analytical and problem-solving skills.
- Excellent organisational and time management abilities.
- Proficiency in project management tools and methodologies.
- Ability to work independently and as part of a team.
- High attention to detail and commitment to quality.