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Creative Strategist

2 months ago

London, United Kingdom Twenty-One Twelve Recruitment Full time

Salary: up to £55,000 per annum, DOE

Working Model: Hybrid - 3 days in studio/2 days flexible working.


An award-winning retail design agency that partners with leading retailers and brands across brand design, strategy, and interiors is looking for a Creative/Experiential Strategist to join their growing studio.


Imagine working with a variety of exciting brands across culture, fashion, sports, and technology. This dynamic studio is looking for someone who can effectively work across creative solutions for retail, brand experience, and brand communications projects, collaborating with internal and external teams to bring work from pitch to creative concept.



Your Role

This London studio is seeking an exceptionally talented, Creative/Experience Strategist to join its team of designers. The studio specialises in connecting brands with communities and creating brand environments with purpose.

  • You possess advanced skills and expertise in crafting user-centric strategies and design based on insightful observations.
  • Your strength lies in simplifying abstract and intricate concepts into innovative solutions.
  • You are a seasoned practitioner who can seamlessly navigate the micro and macro perspectives.
  • Your ability to analyse situations, deconstruct them, and devise improvements showcases your problem-solving proficiency.
  • As a forward-thinking Strategist, you draw inspiration from brand and business innovation while focusing on addressing immediate needs.
  • You find the optimal balance that transforms human experiences in both digital and physical realms.
  • You confidently conceptualise and deliver omnichannel experiences that propel your clients' business forward.
  • You actively promote collaboration, encourage talent, and support design across the studio.


What You Will Do

  • Directly engage with clients, cultivating relationships that align their goals and aspirations with our proposed strategies and solutions.
  • Offer insights to shape world-class strategies.
  • Provide strategic input throughout the project lifecycle.


Your Qualifications

  • 5+ years of expertise in design and retail experience strategies, ideally with clients within the lifestyle and luxury sector (retail and entertainment).
  • Established a solid track record of developing strategies encompassing customer journeys, archetypes, experience briefs, strategic POVs, and workshops, translating into solutions that seamlessly traverse the digital and physical realms.
  • Demonstrated proficiency in executing research initiatives to gather additional content-focused requirements.
  • Experience designing and facilitating engaging workshops with internal teams, clients, and stakeholders.
  • Adept at creating compelling communications that enable clients to visualise and comprehend the benefits and implications of strategies and recommendations.
  • Possess excellent communication and interpersonal skills, collaborating seamlessly with teams, clients, and other partners.
  • Self-motivated and entrepreneurial in approach.
  • Competent in presentations and proposal development.
  • Responsive and thoughtful in handling design critique and feedback from clients and colleagues.


Technical Requirements

  • Proficiency in Adobe Creative Suite (InDesign required), Microsoft Office, and other visual communication tools
  • Fluency with digital collaboration tools such as Miro, Microsoft Teams, etc.
  • Familiar with social listening tools (Brandwatch) audience building tools (GWI), a bonus
  • Familiarity with rapid prototyping tools such as Sketch and AdobeXD is a bonus