CRM & Email Marketing Manager
4 days ago
Clarendon Fine Art is the world’s largest and fastest-growing network of contemporary art galleries. With over 90 galleries across the UK, a thriving trade channel, an innovative online business, and a presence on 10 luxury cruise ships, we aim to make stunning artwork accessible to an ever-growing audience. We have ambitious growth plans both in the UK and internationally, and we are heavily investing in our digital capabilities to significantly expand our digital business over the next five year. Our mission, inspired by our founder's vision, is to democratise the art market and bring the world's most incredible art to discerning collectors and enthusiasts everywhere.
Job Overview
We are looking for a CRM and Email Marketing Manager to join our growing team. In this role, you will be responsible for developing, executing and managing our CRM strategy and email marketing campaigns. You will work closely with our Marketing, Digital, Gallery and Operations teams to ensure that our customer base is engaged and retained. You will develop and maintain relationships with existing customers, generate leads and build customer loyalty. You must have extensive knowledge and experience with CRM platforms, email marketing software and best practices.
This role will be based at our Head Office in Lichfield, Staffordshire (WS14 9NW). We would be looking for the successful candidate to be in the office 3 days per week.
Responsibilities
- Ensure the CRM strategy aligns with the company’s objectives and customer-centric approach. This will include working closely with our customer analyst to analyse customer data to build out a segmentation and lifecycle strategy.
- Create, schedule and execute all CRM emails, regular and solus newsletters, event management, marketing automations and existing processes to all CFA customers.
- Develop and manage customer retention programs including loyalty / VIP programmes.
- Manage the communication and email marketing calendar with key senior stakeholders.
- Provide regular reporting and presenting of email metrics and insights to the Marketing team and wider business.
- Deliver growing levels of engagement, conversions, and performance across email, push and other cross-channel communications.
Role Requirements:
- Previous experience in a CRM Manager / Email Marketing Manager role.
- Knowledge of A/B testing and optimising content to improve open, click-through and registration rates.
- Strong understanding on best email marketing practice.
- Experience with customer data and CRM platforms such as Ometria and/or Hubspot.
- Experience with Shopify, Trustpilot & Microsoft Dynamics.
- A background in retail or B2C environment.
- Hands-on, motivated and ability to work with multiple stakeholders.
Our Company Benefits Include:
- Hybrid working (3 days office, 2 days at home)
- 25 days holiday + bank holiday with the opportunity to earn extra upon length of service
- Artwork discount scheme of up to 50% on selected artwork
- Contributory pension scheme
- Free onsite parking at our Head Office
-
CRM & Email Marketing Manager
2 weeks ago
Lichfield, Staffordshire, United Kingdom Clarendon Fine Art Full timeWe are a leading contemporary art gallery network with a global presence, seeking a CRM and Email Marketing Manager to join our team. This role involves developing and executing our CRM strategy, managing email marketing campaigns, and working closely with various teams to ensure customer engagement and retention.Key Responsibilities:Develop and execute the...
-
CRM & Email Marketing Manager
3 weeks ago
Lichfield, United Kingdom Clarendon Fine Art Full timeClarendon Fine Art is the world’s largest and fastest-growing network of contemporary art galleries. With over 90 galleries across the UK, a thriving trade channel, an innovative online business, and a presence on 10 luxury cruise ships, we aim to make stunning artwork accessible to an ever-growing audience. We have ambitious growth plans both in the UK...
-
CRM & Email Marketing Manager
5 days ago
Lichfield, United Kingdom Clarendon Fine Art Full timeClarendon Fine Art is the world’s largest and fastest-growing network of contemporary art galleries. With over 90 galleries across the UK, a thriving trade channel, an innovative online business, and a presence on 10 luxury cruise ships, we aim to make stunning artwork accessible to an ever-growing audience. We have ambitious growth plans both in the UK...
-
CRM & Email Marketing Manager
2 weeks ago
Lichfield, United Kingdom Clarendon Fine Art Full timeClarendon Fine Art is the world’s largest and fastest-growing network of contemporary art galleries. With over 90 galleries across the UK, a thriving trade channel, an innovative online business, and a presence on 10 luxury cruise ships, we aim to make stunning artwork accessible to an ever-growing audience. We have ambitious growth plans both in the UK...
-
CRM & Email Marketing Manager
2 weeks ago
lichfield, United Kingdom Clarendon Fine Art Full timeClarendon Fine Art is the world’s largest and fastest-growing network of contemporary art galleries. With over 90 galleries across the UK, a thriving trade channel, an innovative online business, and a presence on 10 luxury cruise ships, we aim to make stunning artwork accessible to an ever-growing audience. We have ambitious growth plans both in the UK...
-
CRM & Email Marketing Manager
2 days ago
Lichfield, United Kingdom Clarendon Fine Art Full timeJob Description Clarendon Fine Art is the world’s largest and fastest-growing network of contemporary art galleries. With over 90 galleries across the UK, a thriving trade channel, an innovative online business, and a presence on 10 luxury cruise ships, we aim to make stunning artwork accessible to an ever-growing audience. We have ambitious growth plans...
-
CRM & Email Marketing Manager
4 days ago
Lichfield, United Kingdom Clarendon Fine Art Full timeClarendon Fine Art is the world’s largest and fastest-growing network of contemporary art galleries. With over 90 galleries across the UK, a thriving trade channel, an innovative online business, and a presence on 10 luxury cruise ships, we aim to make stunning artwork accessible to an ever-growing audience. We have ambitious growth plans both in the UK...
-
Customer Retention Specialist
2 weeks ago
Lichfield, Staffordshire, United Kingdom Clarendon Fine Art Full timeCustomer Retention Specialist at Clarendon Fine ArtWe are seeking a skilled Customer Retention Specialist to join our team. In this role, you will develop, execute, and manage our CRM strategy and email marketing campaigns. You will work closely with our Marketing, Digital, Gallery, and Operations teams to ensure that our customer base is engaged and...
-
Digital Marketing Specialist
3 weeks ago
Lichfield, Staffordshire, United Kingdom ClickThrough Marketing Full timeRole OverviewWe are seeking a skilled Digital Marketing Specialist to join our team at ClickThrough Marketing. As a Paid Social Media Expert, you will be responsible for managing partnerships with social platforms and building strategic relationships with clients.Key ResponsibilitiesManage partnerships with social platforms such as Facebook, Instagram,...
-
Digital Marketing Specialist
3 weeks ago
Lichfield, Staffordshire, United Kingdom ClickThrough Marketing Full timeRole OverviewWe are seeking a highly skilled Digital Marketing Specialist to join our Paid Social team at ClickThrough Marketing. As a Paid Social Media Expert, you will be responsible for managing partnerships with social platforms such as Facebook, Instagram, TikTok, and Snapchat, and building and maintaining strategic relationships with clients through...
-
Digital Marketing Strategist
2 weeks ago
Lichfield, Staffordshire, United Kingdom ClickThrough Marketing Full timeRole OverviewAs a Paid Social Specialist at ClickThrough Marketing, you will be responsible for managing partnerships with social platforms such as Facebook, Instagram, TikTok, and Snapchat, and building and maintaining strategic relationships with clients through phone, video, and face-to-face meetings.Key ResponsibilitiesPresent reports to summarize the...
-
Digital Marketing Specialist
4 weeks ago
Lichfield, Staffordshire, United Kingdom ClickThrough Marketing Full timeUnlock Your Potential as a Paid Social SpecialistAre you passionate about social media and eager to create innovative campaigns for clients? We're looking for a talented Paid Social Specialist to join our team at ClickThrough Marketing.As a Paid Social Specialist, you'll have the opportunity to work on a diverse range of client accounts, from eCommerce to...
-
Digital Marketing Specialist
4 weeks ago
Lichfield, Staffordshire, United Kingdom ClickThrough Marketing Full timeUnlock Your Potential as a Paid Social SpecialistAre you passionate about social media and eager to create innovative campaigns for clients? We're looking for a talented Paid Social Specialist to join our team at ClickThrough Marketing.As a Paid Social Specialist, you'll have the opportunity to work on a diverse range of client accounts, from eCommerce to...
-
Digital Marketing Strategist
4 weeks ago
Lichfield, Staffordshire, United Kingdom ClickThrough Marketing Full timeAre you a social media enthusiast with a passion for creating engaging campaigns? We're looking for a talented individual to join our Paid Social team at ClickThrough Marketing.As a Paid Social Specialist, you'll be responsible for managing partnerships with social platforms, building and maintaining strategic relationships with clients, and developing...
-
E-commerce Digital Marketing Specialist
1 week ago
Lichfield, Staffordshire, United Kingdom Creative Alliance Full timeAbout the Role:We are seeking an E-commerce Digital Marketing Specialist to join our expanding digital team. As a key player in our dynamic team, you will contribute to our exciting growth and digital transformation journey.The successful candidate will assist in managing our website, improving our online and digital presence, and supporting the launch of...
-
Paid Social Specialist
6 months ago
Lichfield, United Kingdom Clickthrough Marketing Full timeDo you have a passion for social media and a desire to create best in class campaigns for clients? If so, then this could be the perfect role for you! Join our Paid Social team you will be given the chance to unleash your creativity and work on client accounts that will help you get some great exposure to exciting industries! From eCommerce to Finance and...
-
Design Marketing Specialist
3 weeks ago
Lichfield, Staffordshire, United Kingdom Voyage Care Full timeRole OverviewVoyage Care is seeking a skilled Design Marketing Specialist to join our vibrant marketing team. As a key member of the team, you will play a crucial role in creating visually compelling marketing campaigns and materials that engage and inspire our audiences.Key ResponsibilitiesDevelop and implement marketing campaigns that integrate digital and...
-
Design-Led Marketing Executive
1 month ago
Lichfield, United Kingdom Voyage Care Full timeAre you a creative and driven marketing professional with a passion for design, looking to elevate your career within an ambitious national organisation?Our vibrant and creative marketing team are looking for someone with real drive and passion to further advance the great results they’ve achieved so far across both sales and recruitment marketing. You...
-
German Speaking Customer Service Coordinator
4 weeks ago
Lichfield, Staffordshire, United Kingdom People Solutions Full timeJob Title: German Speaking Customer Service CoordinatorWe are seeking a highly motivated and organized German Speaking Customer Service Coordinator to join our team at People Solutions.About the Role:Deliver exceptional customer service to German speaking and other customer groupsManage inbound calls and emails, resolving product, technical, pricing, and...
-
German speaking Customer Service Coordinator
16 hours ago
Lichfield, United Kingdom CV-Library Full timeI am looking for a dedicated German-Speaking Customer Service Coordinator to deliver exceptional customer support and make a positive impact in the Industrial/Manufacturing sector. This position will be based in Lichfield and requires proficiency in both German and English. Client Details I am currently working with this market leading company, boasting a...