Employee Experience Advisor

10 hours ago

Maidenhead, United Kingdom Wilson Partners Full time

An opportunity has arisen to join Wilson Partners, an award-winning Accounting,Tax and Corporate Finance firm, recognised in 2023 and 2024 as ‘Outstanding to work for’ by Best Companies.


We work with ambitious SMEs, their owners and Private Equity houses combining the financial expertise, experience and accessibility of our talented team to help them achieve their goals. Like our clients, we’re ambitious too. We want to be a top 25 accounting firm by 2026 and we will only achieve that by investing in our people and continuing to provide innovative and value added accounting, tax and corporate finance solutions that empower clients to make better decisions.


Who we are

Wilson Partners was established in 2008 in the heart of Maidenhead, Berkshire, by two Brothers, Allan and Chris. From day one there has been a key focus on team culture, driven by the belief that our business is all about the people. Now with offices in Maidenhead, Cambridge, Plymouth, Sevenoaks, Woking and South Africa and a team pushing 275, we’re here to make a positive impact. Our continued growth journey means we are always on the lookout for great talent. We’re proud to do things a little differently, we’re business enthusiasts who just happen to be accountants, we want to challenge and be challenged. We strive for the best and we want our clients and people to see the value in how we operate and that we can make a real difference.


Your new role

This is an exciting role within the Employee Experience department. The Employee Experience Advisor is responsible for enhancing employee engagement and satisfaction whilst ensuring alignment with business goals. This role involves providing HR advice and guidance to our growing, multi-site business, fostering a positive workplace culture, and implementing programs that promote employee

well-being and development.


Main purpose of job

The Employee Experience Advisor is responsible for enhancing employee engagement and satisfaction whilst ensuring alignment with business goals. They will provide support to our people across the business covering all aspects of the employee lifecycle, from recruitment, onboarding, managing talent and performance and reward.


Duties & key responsibilities

Employee Engagement

• Working with our Social and Wellbeing teams, develop and implement initiatives to enhance employee engagement and satisfaction.

• Manage our annual and monthly engagement surveys to gauge employee sentiment and identify areas for improvement.

• Support the management teams with the results and action planning for improvements.


HR Support

• Provide HR guidance to employees and managers on policies, procedures, and best practices.

• Support managers with employee issues, disciplinaries and grievances across the business.

• TUPE. Support the TUPE and integration process for all new businesses joining the group.

• Continued integration and harmonisation support.

• Implementation and maintenance of salary and job grading structures to support harmonisation.

• Payroll. Work with the payroll team to collate the monthly payroll spreadsheets.

• Carry out Exit Interviews and review data.


Recruitment and Selection

• Assist in recruitment efforts, including job postings, supporting interviews and driving onboarding processes.

• Provide managers with a recruitment toolkit to support their recruitment needs.

• Work with the marketing team to develop employer brand and talent pipeline.


Training and Development

• Support the business with identifying training needs and coordinating professional development.

• Facilitate and deliver manager workshops and training sessions covering recruitment, performance management, etc.

• Deliver HR inductions across the business.

• Manage relationships with our external training providers and oversee our Leadership.


Development programme.

• Support the implementation of a mentoring/ coaching scheme.


Reward

• Manage our Life Insurance, Healthcare, Dental and Pension scheme administration (Ensuring providers are kept up to date with starters, leavers, changes).

• Manage the administration of our voluntary benefits portal and run monthly reports for payroll.

• Support annual salary and bonus review.


Policy Development

• Work with our outsourced HR admin function to continuously review our policies and procedures in line with legislation and best practice.


Conflict Resolution

• Mediate employee conflicts and provide coaching to management on handling sensitive situations.

• Address employee concerns and grievances in a timely and effective manner.


Culture and Well-being

• Promote a positive workplace culture through initiatives that support work-life balance and employee well-being.

• Be an active member of our Wellbeing and EDI teams.

• Manage our charity partnerships and initiatives.


Data Analysis

• Analyse HR metrics to identify trends and inform decision-making.

• Prepare reports on employee engagement and other key HR indicators.


Skills & abilities

• Strong interpersonal and communication skills.

• Ability to analyse data and generate actionable insights.

• Proficiency in Microsoft Office Suite.


Knowledge & experience

• Proven experience in a similar HR, employee experience, or a related role.

• Proven experience in employee engagement initiatives and program implementation.

• Proven experience dealing with employee issues, disciplinaries and grievances.

• CIPD Level 5 qualified or studying towards.


Personal attributes

• Empathetic and approachable with a strong understanding of employee needs.

• Proactive and solutions-oriented mindset.

• Flexible to changing deadlines and demands in a fast paced environment.

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