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IT Asset Manager
1 month ago
* Update the Customer Asset Management records for both software and hardware Configuration Items.
* Post-performance of an IMAC in the Customer approved Asset Management toolset and perform asset disposal, where required
* Participate in the Customer’s regular and ad hoc meetings as requested by the Customer
* Update hardware Configuration Items (CI’s) in the Customer’s Asset Management Register (currently METIS) upon receipt of items or upon IMACD
* Perform audit of Desktops, Laptop, Tablets, and Printers once a year, updating the Customer’s Asset Register and reporting discrepancies
* Co-ordinate with OEM’s for managing Warranties and replenishing the CI items in hardware Buffer Stocks
* Define hardware Buffer Stock products and replenishment levels
* Manage and replenish hardware Buffer Stocks through the use of the Customer’s internal ordering system (currently EASY)
* Request immediate replacement of purchased Configuration Items (CI’s) for all hardware 'Dead on Arrivals'
* Implement hardware consolidation to rationalise and standardise on EUC equipment and minimise age related faults with the customer’s agreement
* Recommend alternative hardware products to rationalise the Customer’s hardware portfolio and ensure continuity as products go end of life
* Provide ad-hoc hardware reports as required by the Customer
* Evaluate and test new hardware products (except PC and laptops) and provide the Customer with purchasing advice before the items become regular stock items.