Customer Support Specialist

2 weeks ago


Durham, United Kingdom Gillespie Recruitment Full time

At Gillespie Recruitment we pride ourselves in helping you find the perfect role.

Our client is an established and fast-growing consultancy who are looking to recruit a Customer Support Advisor to join their organisation.

Benefits

As well as offering a competitive salary, in return for your hard work and dedication, you will be rewarded with a range of amazing benefits which include:

• Holidays, 32 days inclusive of Bank Holidays and the Christmas Period off

• Bonus + Benefits (Including an enhanced Maternity and Paternity Scheme, BUPA and much more)

• Working hours Monday to Friday, 8:30am to 4:30pm as we value having a work/ life balance

• Annual/Christmas and Summer parties

• Training, development and continued support

About the Role

As the Customer Support Advisor, you will support in delivering a comprehensive customer service experience for the growing base. The role will serve as the primary point of contact for all customers, responding to phone calls and emails whilst also contacting customers regularly to maintain relationships, influence and explore new potential opportunities for the business.

The Responsibilities include:

• Liaising with customers, developing relationships, providing guidance and advice and ensuring all the customer’s needs are being exceeded

• Deal with issues and queries from customers, addressing customers concerns and complaints.

• Liaising with our suppliers regarding complaints and queries

• Recording accurate customer information and maintain/update accounts

• Be organised and able to prioritise your workload

• Have excellent verbal and written communication skills

• Be well motivated, enthusiastic and able to work on your own initiative

• Provide world class customer service

About You

Are you a motivated Customer Support Advisor with experience of working in the energy sector? If this sounds like you, we really want to hear from you. You will require to have the following skills:

• Microsoft proficient

• Excellent accuracy skills and attention to detail

• Ability to work to tight deadlines

• Confidence, drive and enthusiasm

• Flexibility to suit needs of the business

If you are a driven and ambitious Customer Support Advisor looking for a new challenge, this could be the perfect role for you. Don’t miss out on this exciting opportunity to join a dynamic and forward-thinking company.

Apply today



  • Durham, Durham, United Kingdom Creative Support Ltd Full time

    The role of Mental Health Support Specialist at Creative Support Ltd involves providing practical and emotional support to individuals with mental health needs. Key responsibilities include identifying and accessing opportunities for social inclusion, working with clients in a recovery-focused way, and collaborating with families and professionals to provide...


  • Durham, United Kingdom Gillespie Recruitment Full time

    At Gillespie Recruitment we pride ourselves in helping you find the perfect role.Our client is an established and fast-growing consultancy who are looking to recruit a Customer Support Advisor to join their organisation.BenefitsAs well as offering a competitive salary, in return for your hard work and dedication, you will be rewarded with a range of amazing...


  • Durham, United Kingdom Gillespie Recruitment Full time

    At Gillespie Recruitment we pride ourselves in helping you find the perfect role.Our client is an established and fast-growing consultancy who are looking to recruit a Customer Support Advisor to join their organisation.BenefitsAs well as offering a competitive salary, in return for your hard work and dedication, you will be rewarded with a range of amazing...


  • Durham, United Kingdom Gillespie Recruitment Full time

    Job Description At Gillespie Recruitment we pride ourselves in helping you find the perfect role. Our client is an established and fast-growing consultancy who are looking to recruit a Customer Support Advisor to join their organisation. Benefits As well as offering a competitive salary, in return for your hard work and dedication, you will be rewarded with...


  • Durham, United Kingdom Beacon Support Full time

    **Specialist Study Skills Tutor** Beacon Support Ltd. are recruiting Specialist One-to-One Study Skills Support Tutors to work with Higher Education students. The position offers flexible hours to work around you, whilst helping to make a difference to students’ educational experiences. **Benefits**: - £30 - £40 per hour, plus a generous holiday...


  • Durham, Durham, United Kingdom ENGINEERINGUK Full time

    About the RoleAt ENGINEERINGUK, we're passionate about delivering exceptional customer experiences in our cafes. As a Customer Service Specialist, you'll play a vital role in making every day a little better for our customers. With your dedication to excellent service and a keen understanding of health and safety standards, you'll help maintain a clean and...


  • Durham, United Kingdom Tandem Bank Full time

    Job Title: Customer Service Specialist (Savings Team) **Salary**: £21,000 - £23,000 + up to 20% bonus (up to 5% paid quarterly) + benefits Shift Pattern: Monday to Friday (No weekends) 09.00 - 17.00 Location: Chester-Le-Street, Drum Industrial Estate, DH2 1AN **Please note you must be in the office 5 days a week, so please check the...

  • Specialist Mentor

    6 months ago


    Durham, United Kingdom Clear Links Support Full time

    **Specialist Mentor (Mental Health/Autism)** **Clear Links Support is recruiting for One-to-One Specialist Mentors to support students with mental health conditions and autism spectrum condition studying in Durham.** You will be working with higher education students to provide strategies to develop their skills in the management of the impact of the...


  • Durham, Durham, United Kingdom Castle View Group Full time

    At Castle View Group, we're seeking a Technical Support Specialist to join our Broadband Technical Team in Darlington. As a key member of our team, you'll be responsible for resolving customer broadband queries over the phone.Key Responsibilities:Providing technical support to customers with broadband-related issuesResolving customer queries in a timely and...


  • Durham, Durham, United Kingdom Gillespie Recruitment Ltd Full time

    We are a specialist recruitment agency, Gillespie Recruitment Ltd, dedicated to delivering top talent to our clients. Our goal is to find the perfect role for you.About the JobThis exciting opportunity has arisen for a highly skilled and motivated CUSTOMER EXPERIENCE SPECIALIST to join our client's organisation. As a key member of the team, you will be...


  • Durham, United Kingdom Workwear Express Full time

    We are delighted to announce an exciting job opportunity within our dynamic team for the position of Sales Support Specialist. This crucial role will be dedicated to supporting our Business Development Managers (BDMs) and Account Managers (ACMs) in managing our Corporate Accounts. Job Title: Sales Support Specialist, Corporate Reporting to: Senior Manager,...


  • Durham, United Kingdom Clear Links Support Full time

    **Clear Links Support is recruiting for One-to-One Study Skills Specialists to support students with a Specific Learning Difference (SpLD) or Autism Spectrum Condition studying in Durham.** You will be working with students to provide strategies to develop the study skills required when studying in higher education. This includes skills in acquiring,...


  • Durham, Durham, United Kingdom MTrec Commercial Full time

    Customer Service Role for a Dynamic CareerMTrec Commercial is proud to partner with an industry-leading customer service client in their search for a skilled Korean Speaking Customer Representative. This exciting opportunity is perfect for individuals seeking a dynamic and challenging role in customer service.The successful candidate will join a company...


  • Durham, United Kingdom Gillespie Recruitment Ltd Full time

    At Gillespie Recruitment we pride ourselves in helping you find the perfect role.Our client is an established and fast-growing consultancy who are looking to recruit a Customer Support Advisor to join their organisation.BenefitsAs well as offering a competitive salary, in return for your hard work and dedication, you will be rewarded with a range of amazing...


  • Durham, United Kingdom CV-Library Full time

    At Gillespie Recruitment we pride ourselves in helping you find the perfect role. Our client is an established and fast-growing consultancy who are looking to recruit a Customer Support Advisor to join their organisation. Benefits As well as offering a competitive salary, in return for your hard work and dedication, you will be rewarded with a range of...

  • Traffic Clerk

    5 months ago


    Durham, United Kingdom Trinity Business Support Full time

    Trinity Business Support are currently looking for a Traffic Clerk for our Durham based client. Our client are specialists in their field, with a trading history spanning over 20 years. Due to an increase in work, combined with year on year growth, our client is now looking to add to their ever-growing team. **Duties Include**: - Working closely with the...


  • Durham, United Kingdom Purpletribe for ROC Group Full time

    **Specialist Support Worker - East Durham, Esh Winning, Crook** **A driving licence and access to a vehicle is required for this role** **Experience is desirable** Full-time and Part-time positions are available Do you want to support young people’s learning and personal development? Do you want to make a difference in young people’s lives? Would...


  • Durham, Durham, United Kingdom nGeneration Full time

    About the Role">nGeneration is a leading provider of field service maintenance to the retail and hospitality industry in the UK. We are seeking a skilled Technical Support Specialist to join our team as a Field Service Engineer / Field Support Technician.">The ideal candidate will have experience in installing, integrating, and testing EPoS hardware and...

  • Customer Assistant

    6 months ago


    Durham, United Kingdom Lidl Full time

    Part Time Summary £12.00 - £13.00 per hour | [15-25 ] hour contracts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you. As a Lidl...

  • Recruitment Consultant

    6 months ago


    Durham, United Kingdom M4 Specialist Recruitment Full time

    M4 Specialist are recruiting for a **Recruitment Consultant **with a background in either transport or industrial recruitment**, **you will be working in a 360 recruitment capacity at our Newly Opened Hub based in Darlington, County Durham.Working with our growing team you will actively support the servicing of existing clients, as well as New Business...