Current jobs related to Quality Assurance Lead - Cardiff - Smart Solutions Group

  • Quality Assurance Lead

    4 months ago

    Cardiff, United Kingdom Itec Skills Full time

    **Looking for a new career opportunity?** At Itec our employees have access to several great benefits, including 30 days annual leave, health care scheme, 35 hours working week, discounts for retail and gym membership, bonus scheme, life insurance, employee of the month awards, length of service recognition and much more. **Quality Assurance Lead** The...

  • Quality Assurance Lead

    3 months ago

    Cardiff, United Kingdom Itec Skills Full time

    **Looking for a new career opportunity?** At Itec our employees have access to several great benefits, including 30 days annual leave, health care scheme, 35 hours working week, discounts for retail and gym membership, bonus scheme, life insurance, employee of the month awards, length of service recognition and much more. **Quality Assurance Lead** The...

  • Quality Assurance Manager

    3 days ago

    Cardiff, Cardiff, United Kingdom Fieldbay Full time

    Job Title: Quality Assurance LeadFieldbay is seeking a highly skilled and experienced Quality Assurance Lead to drive quality assurance and improvement within our Adult Social Care services across Wales.Key Responsibilities:Conduct regular audits and evaluations of our services to ensure adherence to high standards of care.Identify areas for improvement and...

  • Quality Assurance Manager

    3 days ago

    Cardiff, Cardiff, United Kingdom Fieldbay Full time

    Job Title: Quality Assurance LeadFieldbay is seeking a highly skilled and experienced Quality Assurance Lead to drive quality assurance and improvement within our Adult Social Care services across Wales.Key Responsibilities:Conduct regular audits and evaluations of our services to ensure adherence to high standards of care.Identify areas for improvement and...

  • Quality Assurance Manager

    6 days ago

    Cardiff, Cardiff, United Kingdom Fieldbay Full time

    Job Title: Quality Assurance and Improvement SpecialistLocation: Covering our services in the South East and South West of Wales.Salary: CompetitiveWorking Pattern: 37.5 hours per week – Remote WorkingJob OverviewWe are seeking a highly skilled and experienced Quality Assurance and Improvement Specialist to drive quality assurance and improvement within...

  • Quality Assurance Manager

    6 days ago

    Cardiff, Cardiff, United Kingdom Fieldbay Full time

    Job Title: Quality Assurance and Improvement SpecialistLocation: Covering our services in the South East and South West of Wales.Salary: CompetitiveWorking Pattern: 37.5 hours per week – Remote WorkingJob OverviewWe are seeking a highly skilled and experienced Quality Assurance and Improvement Specialist to drive quality assurance and improvement within...

  • Quality Assurance Manager

    1 week ago

    Cardiff, Cardiff, United Kingdom Solicitors Regulation Authority Full time

    About the RoleWe are seeking a highly skilled Quality Assurance Manager to join our team at the Solicitors Regulation Authority. As a Quality Assurance Manager, you will play a critical role in ensuring the quality and integrity of our regulatory activities.Key ResponsibilitiesConduct case reviews and analysis to identify trends and themesDevelop and...

  • Quality Assurance Manager

    1 week ago

    Cardiff, Cardiff, United Kingdom Solicitors Regulation Authority Full time

    About the RoleWe are seeking a highly skilled Quality Assurance Manager to join our team at the Solicitors Regulation Authority. As a Quality Assurance Manager, you will play a critical role in ensuring the quality and integrity of our regulatory activities.Key ResponsibilitiesConduct case reviews and analysis to identify trends and themesDevelop and...

  • Quality Assurance Manager

    3 days ago

    Cardiff, Cardiff, United Kingdom Solicitors Regulation Authority Full time

    About the RoleWe are seeking a highly skilled Quality Assurance Manager to join our team at the Solicitors Regulation Authority. As a Quality Assurance Manager, you will play a critical role in ensuring the quality and integrity of our regulatory activities.Key ResponsibilitiesConduct case reviews and analysis to identify trends and themesDevelop and...

  • Quality Assurance Manager

    3 days ago

    Cardiff, Cardiff, United Kingdom Solicitors Regulation Authority Full time

    About the RoleWe are seeking a highly skilled Quality Assurance Manager to join our team at the Solicitors Regulation Authority. As a Quality Assurance Manager, you will play a critical role in ensuring the quality and integrity of our regulatory activities.Key ResponsibilitiesConduct case reviews and analysis to identify trends and themesDevelop and...

  • Quality Assurance Manager

    1 week ago

    Cardiff, Cardiff, United Kingdom SRA Full time

    Quality Assurance ManagerWe are seeking a highly skilled Quality Assurance Manager to join our team at the Solicitors Regulation Authority (SRA). As a key member of our Investigations and Enforcement Directorate, you will play a critical role in driving up standards and providing confidence to our stakeholders in our regulatory activities.About the RoleThe...

  • Quality Assurance Manager

    1 week ago

    Cardiff, Cardiff, United Kingdom SRA Full time

    Quality Assurance ManagerWe are seeking a highly skilled Quality Assurance Manager to join our team at the Solicitors Regulation Authority (SRA). As a key member of our Investigations and Enforcement Directorate, you will play a critical role in driving up standards and providing confidence to our stakeholders in our regulatory activities.About the RoleThe...

  • Quality Assurance Manager

    1 week ago

    Cardiff, Cardiff, United Kingdom SRA Full time

    Quality Assurance ManagerWe are seeking a highly skilled Quality Assurance Manager to join our team at the Solicitors Regulation Authority (SRA). As a key member of our Investigations and Enforcement Directorate, you will play a critical role in driving up standards and providing confidence to our stakeholders in our regulatory activities.About the RoleThe...

  • Quality Assurance Manager

    1 week ago

    Cardiff, Cardiff, United Kingdom SRA Full time

    Quality Assurance ManagerWe are seeking a highly skilled Quality Assurance Manager to join our team at the Solicitors Regulation Authority (SRA). As a key member of our Investigations and Enforcement Directorate, you will play a critical role in driving up standards and providing confidence to our stakeholders in our regulatory activities.About the RoleThe...

  • Quality Assurance Manager

    7 days ago

    Cardiff, Cardiff, United Kingdom SRA Full time

    Quality Assurance ManagerWe are seeking a highly skilled Quality Assurance Manager to join our team at the Solicitors Regulation Authority (SRA). As a key member of our Investigations and Enforcement Directorate, you will play a critical role in driving up standards and providing confidence to our stakeholders in our regulatory activities.About the RoleThe...

  • Quality Assurance Manager

    7 days ago

    Cardiff, Cardiff, United Kingdom SRA Full time

    Quality Assurance ManagerWe are seeking a highly skilled Quality Assurance Manager to join our team at the Solicitors Regulation Authority (SRA). As a key member of our Investigations and Enforcement Directorate, you will play a critical role in driving up standards and providing confidence to our stakeholders in our regulatory activities.About the RoleThe...

  • Quality Assurance Specialist

    3 weeks ago

    Cardiff, Cardiff, United Kingdom Rise Technical Recruitment Limited Full time

    Job Summary: We are seeking a highly skilled Quality Assurance Specialist to join our team at Rise Technical Recruitment Limited. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our products and processes.Key Responsibilities:Develop and implement quality control procedures to ensure compliance with industry...

  • Quality Assurance Specialist

    3 weeks ago

    Cardiff, Cardiff, United Kingdom Rise Technical Recruitment Limited Full time

    Job Summary: We are seeking a highly skilled Quality Assurance Specialist to join our team at Rise Technical Recruitment Limited. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our products and processes.Key Responsibilities:Develop and implement quality control procedures to ensure compliance with industry...

  • Quality Assurance Manager

    2 weeks ago

    Cardiff, United Kingdom SRA Full time

    Contract Type Permanent Working Pattern Full time - flexible working may be considered Working Hours 35 hours per week Salary £41,359 for Birmingham and Cardiff based and £45,494 for London based per annum Location Options Hybrid - home based and Cardiff Function Type Investigations, Legal Are you an individual with significant and practical experience of...

  • Internal Quality Assurer

    4 months ago

    Cardiff, United Kingdom Inspiro Learning Full time

    Inspiro is one of the UK’s largest training providers offering government funded Apprenticeships and providing work-based learning in a number of industries. **The IQA role is a hybrid role with both remote and face to face working required. This role will cover the whole of Wales so the ability to travel to support our business requirements is a...

Quality Assurance Lead

3 months ago

Cardiff, United Kingdom Smart Solutions Group Full time

Smart Solutions are working with a leading training company, providing tailored training to businesses across a wide range of disciplines, and we are pleased to be recruiting for a Quality Assurance Lead.


Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect.

As the Quality Assurance Lead, your central objective is to take ownership of and lead all aspects of our quality assurance framework. Your role is instrumental in ensuring that our programs consistently meet the highest standards, adhere to regulations, and deliver exceptional outcomes, you will play a pivotal role in our continuous improvement and quality enhancement initiatives.

Duties and Responsibilities:

Specific

  • Work alongside the Head of Quality in the development and implementation of our quality assurance processes and policies.
  • Establish and maintain a culture of excellence, setting clear quality benchmarks and targets.
  • Oversee regular audits, inspections, and evaluations to ensure ongoing compliance across all contracts.
  • Take the lead in quality assurance for sub-contractors, ensuring alignment with our standards.
  • Provide guidance, support, and mentorship to subcontractors to enhance program quality.
  • Actively engage and support in Self-Assessment Activities across all contracts.
  • Monitoring and supporting the enhancement of performance and standards, as well as gathering learner feedback to improve teaching and learning experiences.
  • Completion of actions within relevant quality development plans across all contracts.
  • Development and delivery of training to staff across contracts as required.
  • Collaborate closely with the Head of Quality to shape the strategic direction of our quality efforts.
  • Identify opportunities for improvement, innovation, and alignment with contractual obligations.
  • Deliver insightful reporting on quality compliance and initiatives.
  • Forge a strong working relationship with the Lead Internal Quality Assurer (IQA) to optimise External Verification Visits, supporting and coordinating of IQA sampling plans, identify themes and trends and work with Lead IQAs on areas for improvement.
  • Manging the Awarding Body co-ordinator to ensure that all learners are registered, qualifications are compliant with awarding body expectations and on-line systems are managed and maintained.
  • Ensure the quality of assessments, standards adherence, and continuous improvement in assessment practices.
  • Co-ordinate skills Competitions across contracts and partners
  • Any other duties as requested by your manager as deemed necessary from time to time.

People Management

  • Setting, measuring and review of individual/team KPIs and performance targets
  • Provide support to team members to ensure their effectiveness.
  • Conduct team reviews and appraisals.
  • Ensure team members maintain good working relationships with internal and external customers and can identify business opportunities for the whole company.
  • Authorise, plan, and monitor absences and holidays
  • Recruitment of departmental staff
  • Dealing with Disciplinary and Grievances with team members
  • Monitor, track and authorise travel expenses of team member
  • Carry out regular training needs analysis of team to determine training requirements
  • Deliver training to team members
  • Assist and ensure the professional development of the team

General

  • To ensure security of company assets
  • To comply with all company policies and procedures
  • To comply with the company’s safeguarding policy & procedure
  • To comply with Equal Opportunities Legislation and be proactive in challenging prejudice, discrimination, and stereotyping.
  • To implement in full the Company’s quality policies and procedures.
  • To consult the Company Health and Safety Policy with regards to their specific responsibilities as described in the general arrangements section
  • To consider their actions at work as to how they may affectthe safety of Learners, clients and visitors to Company premises
  • Support organisations core values
  • Co-operate with all staff to achieve a healthy and safe workplace and reporting any risks identified, at the company’s or other premises, to the designated Health and Safety Officer.
  • Other duties that may be identified from time to time by the Company.
  • Attend relevant training / personal development programmes

Person Specification

Experience & Qualifications

Assessor qualification or equivalent

IQA qualification or equivalent

Proven experience in an educational quality role

Experience of delivering training and support

Experience of data analysis and producing reports

3 years of Management / Supervisory experience

Experience of developing, implementing, and managing quality assurance processes.

Experience of co-ordinating EQA visits

Understanding of Estyn and Ofsted Inspections

Skills

IT Literate

Committed to continuous improvement.

Managing / supervising others

Leading People

Ability to communicate well and effectively with stakeholders.

Accurate with good attention to detail in all areas of work

Proactive with a willingness to learn, help others and take on tasks using own initiative

Fluent Welsh Speaker

Knowledge

Safeguarding and Prevent knowledge and understanding.

Knowledge of the key principles of quality

In depth knowledge of Apprenticeship and JGW+ programmes including framework requirements, IQA processes and assessment methods.

Knowledge of the Education and Skills Funding Agency

In depth knowledge of Awarding Organisation requirements

In depth knowledge of Estyn/Ofsted Inspection requirements

Characteristics

Self-motivated, self-starter.

Flexible in approach.

Reliable

Enthusiastic

Team player

Adapts well to change.

Having a conscientious and self-disciplined approach to independent working

Willing to travel to fulfil the requirements of the role