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Customer Marketing Manager

4 months ago

Brighton and Hove, United Kingdom Harnham Full time

CUSTOMER MARKETING MANAGER


Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.

SALARY UP TO £50,000

HYBRID

BRIGHTON - 3 DAYS IN THE OFFICE

THE COMPANY

This is one of the UK's leading providers of overseas activity holidays

THE ROLE

As a Customer Marketing Manager, you can expect to be involved in the following:

  • Work with the Head of Direct Marketing to implement strategies to improve the customer lifecycle journey
  • Manage email/SMS production and customer comms automations
  • Support in the delivery of the annual marketing strategy
  • Identify opportunities to innovate growth strategies to keep the audience engaged across all direct marketing channels - email, post, SMS, Social, on-site as well as brand partners and trade
  • Oversee social media accounts, posting regular content and analysing metrics

YOUR SKILLS AND EXPERIENCE

  • Extensive experience using CRM platforms like SuiteCRM and Dotdigital or equivalent
  • Customer lifecycle management experience
  • Understanding of content performance metrics and ability to use analytics tools to make data-driven decisions
  • Strong stakeholder management experience

BENEFITS

  • Salary is up to £50,000
  • 25 days holiday + bank holidays
  • Life Assurance x 2 salary
  • Additional partner discounts
  • Free on-site gym & shower facilities
  • Holiday deals (70% discount + additional discount for children)
  • Cycle to work & Tech scheme

How to apply

Express your interest by sending your cv to Valentine via the apply link attached to this page