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Andover, United Kingdom Simplyhealth Full timeAbout The Role As Practice Support Advisor you’ll work with the team to provide Growth, Sales and Retention support to our member Dentists and the teams at the practices. Providing support to the Dentists, you’ll be the first port of call for any queries through all communication channels but mainly by taking incoming phone calls. You’ll also be...
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Andover, Hampshire, United Kingdom Simplyhealth Full time{"About The Role": "As a Practice Support Advisor, you will be the first point of contact for our member dentists and their teams, providing growth, sales, and retention support. You will work closely with the field sales teams to identify potential growth opportunities and build strong, long-lasting client relationships. This role requires a passion for...
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Andover, Hampshire, United Kingdom Simplyhealth Full time{"About The Role": "As a Practice Support Advisor, you will be the first point of contact for our member dentists and their teams, providing growth, sales, and retention support. You will work closely with the field sales teams to identify potential growth opportunities and build strong, long-lasting client relationships. This role requires a passion for...
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Practice Support Advisor
3 months ago
Before applying for this role, please read the following information about this opportunity found below.
physio) and much more by providing financial support to those that really need it.
But we’re not just your average health company; we’re aiming to revolutionise access to healthcare in the UK by offering innovative health and wellbeing solutions that are affordable, accessible, and effective.
From preventive care to comprehensive medical support, we aim to empower individuals to take charge of their health, inspiring them to make the most of their wellbeing.
As Practice Support Advisor you’ll work with the team on a 6 month contract to provide growth, sales and retention support to our member dentists and the teams at their practices.
Providing support to the dentists, you’ll be the first port of call for any queries through all communication channels, most predominantly inbound phone calls.
You’ll also be working closely with the field sales teams to identify any potential growth from the practices in their area.
This is a relationship-focused role so to succeed, you’ll have a passion for great customer service and relationship building, and enjoy problem solving.
Key responsibilities include: As a point of contact, you'll create a fantastic, professional impression for the practices, always aiming to achieve first contact resolution where possible.
Taking ownership for problem solving, and dealing with challenging requests, as well as escalating other issues where needed.
Building and maintaining strong, long-lasting client relationships, as well as proactively rebuilding former relationships where needed, ensuring all feedback is captured and followed up on.
Working with the Business Development Consultants, helping to develop and grow the clients by identifying any sales/growth opportunities for them to follow up on.