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iSeries Application Support Administrator
4 months ago
iSeries Application Support Administrator
The following information provides an overview of the skills, qualities, and qualifications needed for this role.
Our trusted partner, a leading FTSE 250 corporation is currently hiring an iSeries Application Support Administrator to provide incident management, application deployment and DR Test Verification within the Application Support (IBM Estate) function of a highly reputable global financial service provider. This permanent role paying up to £50,000 + 15% bonus on a hybrid basis (3 days PW) to be located in Chatham.
To be considered for this fast paced and challenging vacancy you must has recent hands on capabilites in iSeries / AS 400 with the ability to perform upgrades, performance monitoring and incident management within a small team. It would be highly desirable if you the chosen candidate had Azure fundamentals as our client moves into the cloud.
Core responsibilities:
- Incident Management: All support request raised to support team will be managed within agreed service levels.
- Monitoring of the tickets and environment ensuring we stay on top of issues and lead incident calls
- Information Management: Building a team Knowledge base that is easy to understand and usable by junior members of staff.
- Application deployment and code promotions.
- Receiving post implementation sign off from the business that delivery into production has been successful
- Monitoring the application on the IBM estate, BRMS, Replication,
- Mentor and coach L3 Administrators in order to enhance knowledge
Experience requirements:
- Excellent trouble shooting skills to trace root cause
- Robust understanding of Incident and problem management
- Windows server knowledge knowledge is essential.
- Application Support experience is essential.
- Strong experience of working with production iSeries environments.
- Pervious experience supporting applications in a financial services environment is desirable.
- ITIL® Foundation Certification
This exciting opportunity comes with an excellent corporate benefits package, career opportunities, salary reviews and training.
