Documentation Coordinator

7 days ago

Southampton, United Kingdom ERSG Ltd Full time

Documentation Coordinator


Check out the role overview below If you are confident you have got the right skills and experience, apply today.

Location: Southampton, UK

Sector: Shipping

Documentation Coordinator - Europe

Join a team dedicated to transforming logistics into a zero-emissions, carbon-free industry We are currently seeking Documentation Coordinators to join our team in Southampton, UK, on a full-time contract. As a Documentation Coordinator, you will be responsible for the timely and accurate execution of activities within the documentation process.

Responsibilities:

What You'll Do:

  • Create bills in an accurate and timely manner in accordance with shipper’s instructions, as well as customs requirements and regulations.
  • Release bills to customers in accordance with customer’s credit agreements.
  • Serve both internal and external customers via various communication channels.
  • Analyse and resolve issues related to bills of lading and invoices.
  • Monitor and correct EDI messaging related to the documentation process.
  • Keep systems updated as required.
  • Meet monthly KPIs.
  • Comply with established documentation processes.

Qualifications:

What You'll Need:

  • Experience with shipping documentation, including international shipping and local authority regulations, is a plus.
  • Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).
  • Familiarity with customer service applications.
  • Strong customer focus with excellent communication and interpersonal skills.
  • Strong organizational skills and ability to meet deadlines.
  • Attention to detail and problem-solving abilities.

About You:

You are adaptable, positive, and flexible in response to changing priorities and business needs, and you have the ability to appreciate and enjoy cultural differences.

About Us:

We are a leading shipping and logistics company, providing premium end-to-end supply chain management. Our mission is to ensure the sustainable flow of goods and services, moving everything from cars and tractors to windmills and entire factories for some of the world’s most renowned companies. We are committed to zero-emission logistics and maintaining the highest quality standards in everything we do, powered by a global team working across vessels, ports, and offices in nearly 45 countries.

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