Tele-Sales Representative

5 days ago

Tredegar, United Kingdom Frontier Medical Group Full time

At this time, we kindly request that agencies refrain from contacting us regarding this opportunity. We are currently managing our recruitment process internally and appreciate your cooperation in respecting our preferences.


Do you have the right skills and experience for this role Read on to find out, and make your application.

Are you a fluent German speaker with a passion for sales and customer service? Join our dynamic team as a Tele-Sales Representative in Tredegar, South Wales, where you'll be instrumental in connecting with existing and potential customers. This full-time position, working Monday to Friday, offers a competitive salary and the opportunity to contribute directly to our sales success by engaging customers over the phone and recording activities in Hubspot. We are looking for candidates with a proven track record in telesales or customer service roles, excellent communication skills in both English and German, and a cool-tempered approach to handling customer interactions. You'll be part of a supportive team committed to continuous improvement and professional development. If you're driven, dependable, and eager to succeed, we encourage you to apply and help us go the "extra mile" to achieve our sales goals.

Job Title: Tele-Sales Representative – UK based German Speaker

Hours: 40 per week, Monday to Friday

Location: Tredegar, South Wales

Salary: Competitive depending on experience.

Responsible to: Director of Marketing

Responsible for: NA

Main purpose of job:

To contact existing and potential customers through tele-sales activity and record activity in Hubspot

Qualifications required: No particular qualification required for this role

Experience required:

  • Proven experience as telesales representative or other sales/customer service role
  • Proven track record of successfully meeting sales quota preferably over the phone

Essential skills:

  • Excellent communication and interpersonal skills
  • Proven experience as telesales representative or other sales/customer service role
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Good knowledge of Hubspot and telephone systems (ie, Aircall)
  • Ability to learn about products and services and describe/explain them to prospects
  • Excellent knowledge of English and German
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
  • An ability to embrace change and adapt to business requirements

Key personal attributes:

  • Honesty and integrity
  • Ambition and drive to succeed
  • Dependability and reliability
  • Flexibility and willingness to work collaboratively
  • Committed to professionalism and continuous improvement and personal development

Desirable skills / experience:

  • Ability to speak English
  • Ability to speak Germany
  • An understanding of medical devices

Main tasks:

  • Contact potential or existing customers to inform them about a product or service using scripts
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when needed – setting appointments as required
  • Enter and update customer information in Hubspot
  • Process orders in an accurate manner – progress to Quotation via Hubspot workflow
  • Handle grievances to preserve the company’s reputation
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information
  • Continuous improvement on KPIs to ensure effectiveness of campaigns
  • Measured success to be monitored with delivery against impact – daily, weekly and monthly Reporting

____________

Benefits:

  • Competitive salary
  • Defined contribution pension scheme (matched employer contribution of 5%)
  • Perkbox membership, plus 50 flexi points per month (worth £5)
  • Paid rest breaks (average 50 minutes per day over 5 days) pro rata
  • Discounts at local gym
  • Free on-site parking
  • Company workwear available free of charge (but not mandatory)
  • Free mortgage advice through our Mercer Marsh partners

Holidays

  • 25 days annual leave plus public holidays

Wellbeing

  • Cashplan (Medicash) with access to GP, support services and annual capped amounts towards healthcare
  • Employee Assistance Programme (Health Assured) for employee and immediate family
  • Funded company social events (at least twice a year)
  • Large, well equipped comfortable rest area (Copa) with free access to hot & cold drinks, bread for toast and other condiments
  • Secure outside rest area
  • Access to Mental Health First Aid team (and resources through Pulse and Perkbox)

ESG

  • Car sharing incentives (e.g. winter car check, summer mini-valet)
  • On site Electrical Vehicle Charging (nominal monthly charge)
  • Secure cycle shelter
  • Disability Confident Committed Employer
  • Silver Investors in People Award

Other incentives

  • Annual bonus for staff who perform the role of First Aider or Mental Health First Aider (pro rata)
  • Refer a friend bonus (for a successful appointment and completion of 3-month probationary period)
  • Charity sponsorship (limited match funding per employee per year)
  • Support for training and development (through Training Contracts)
  • Annual Awards Ceremony to recognise special achievements, with prizes

  • Tele-Sales Representative – UK based German Speaker

    1 week ago

    Tredegar, United Kingdom Frontier Medical Group Full time

    At this time, we kindly request that agencies refrain from contacting us regarding this opportunity. We are currently managing our recruitment process internally and appreciate your cooperation in respecting our preferences.Are you a fluent German speaker with a passion for sales and customer service? Join our dynamic team as a Tele-Sales Representative in...

  • Tele-Sales Representative – UK based German Speaker

    5 days ago

    Tredegar, United Kingdom Frontier Medical Group Full time

    At this time, we kindly request that agencies refrain from contacting us regarding this opportunity. We are currently managing our recruitment process internally and appreciate your cooperation in respecting our preferences.Are you a fluent German speaker with a passion for sales and customer service? Join our dynamic team as a Tele-Sales Representative in...

  • Tele-Sales Representative – UK based German Speaker

    7 days ago

    Tredegar, Wales, Blaenau Gwent, United Kingdom Frontier Medical Group Full time

    At this time, we kindly request that agencies refrain from contacting us regarding this opportunity. We are currently managing our recruitment process internally and appreciate your cooperation in respecting our preferences.Are you a fluent German speaker with a passion for sales and customer service? Join our dynamic team as a Tele-Sales Representative in...

  • Tele-Sales Representative

    1 week ago

    Tredegar, Blaenau Gwent, United Kingdom Frontier Medical Group Full time

    Job Description At this time, we kindly request that agencies refrain from contacting us regarding this opportunity. We are currently managing our recruitment process internally and appreciate your cooperation in respecting our preferences. Are you a fluent German speaker with a passion for sales and customer service? Join our dynamic team as a Tele-Sales...

  • Sales Consultant

    1 week ago

    Tredegar, Blaenau Gwent, United Kingdom Frontier Medical Group Full time

    Are you a fluent German speaker with a passion for sales and customer service? Join our dynamic team as a Tele-Sales Representative in Tredegar, South Wales, where you'll be instrumental in connecting with existing and potential customers. This full-time position, working Monday to Friday, offers a competitive salary and the opportunity to contribute...

  • Telesales Executive

    1 week ago

    Tredegar, United Kingdom Recruitment Solutions Workforce Ltd Full time

    Telesales Representative – UK based German Speaker Permanent 40 per week, Monday to Friday Tredegar £24-26k RSW are looking to recruit a German speaking Telesales Representative for a permanent role with my client, a medical device manufacturer based in Tredegar. Reporting to the Director of Marketing, the main purpose of the role is to contact...

  • Telesales Executive

    1 week ago

    Tredegar, United Kingdom Recruitment Solutions Workforce Ltd Full time

    Telesales Representative – UK based German Speaker Permanent 40 per week, Monday to Friday Tredegar Competitive Salary RSW are looking to recruit a German speaking Telesales Representative for a permanent role with my client, a medical device manufacturer based in Tredegar. Reporting to the Director of Marketing, the main purpose of the role is to contact...

  • Telesales Executive

    1 week ago

    Tredegar, United Kingdom Recruitment Solutions Workforce Ltd Full time

    Telesales Representative – UK based German SpeakerPermanent 40 per week, Monday to FridayTredegar£24-26kRSW are looking to recruit a German speaking Telesales Representative for a permanent role with my client, a medical device manufacturer based in Tredegar.Reporting to the Director of Marketing, the main purpose of the role is to contact existing and...

  • Telesales Executive

    1 week ago

    Tredegar, United Kingdom Recruitment Solutions Workforce Ltd Full time

    Telesales Representative – UK based German SpeakerPermanent 40 per week, Monday to FridayTredegarCompetitive SalaryRSW are looking to recruit a German speaking Telesales Representative for a permanent role with my client, a medical device manufacturer based in Tredegar.Reporting to the Director of Marketing, the main purpose of the role is to contact...

  • Telesales Executive

    4 days ago

    Tredegar, United Kingdom Recruitment Solutions Workforce Ltd Full time

    Telesales Representative UK based German Speaker Permanent 40 per week, Monday to Friday Tredegar Competitive Salary RSW are looking to recruit a German speaking Telesales Representative for a permanent role with my client, a medical device manufacturer based in Tredegar. Reporting to the Director of Marketing, the main purpose of the role is to contact...

  • Telesales Representative German Speaking

    1 week ago

    Tredegar, United Kingdom Vibe Recruit Full time

    Are you a fluent German speaker with a passion for sales and customer service? Join our client as a Telesales Representative in Tredegar.We are looking for candidates with a proven track record in telesales or customer service roles, excellent communication skills in both English and German, and a cool-tempered approach to handling customer interactions....

  • Telesales Representative German Speaking in Tredegar

    4 days ago

    Tredegar, United Kingdom Vibe Recruit Full time

    Are you a fluent German speaker with a passion for sales and customer service? Join our client as a Telesales Representative in Tredegar.We are looking for candidates with a proven track record in telesales or customer service roles, excellent communication skills in both English and German, and a cool-tempered approach to handling customer interactions....

  • Customer Account Representative Uk

    1 week ago

    Tredegar, United Kingdom DCC Vital Full time

    **Job Title**: UK Customer Account Representative **Department**: Merlin Medical **Reports to**: UK & Export Team Manager **Purpose of the Job**: As part of the sales team of six, the purpose of the UK Customer Account Representative is to be the first point of contact for Merlin Medical UK customers, delivering excellent customer service to support the...

  • Customer Account Representative Uk

    2 weeks ago

    Tredegar, Blaenau Gwent, United Kingdom DCC Vital Full time

    Job Title: UK Customer Account RepresentativeDepartment: Merlin MedicalReports to: UK & Export Team ManagerPurpose of the Job:As part of the sales team of six, the purpose of the UK Customer Account Representative is to be the first point of contact for Merlin Medical UK customers, delivering excellent customer service to support the retention of existing...

  • Customer Care Representative

    1 week ago

    Tredegar, United Kingdom Yolk Recruitment Full time

    **Customer Support Representative** **What you'll be doing**: - Establish and nurture day-to-day relationships with both UK and Export customer accounts. - Ensure timely order processing while engaging with customers, coordinating transportation, and handling sample requests. - Deliver technical assistance and support to customers, enhancing their...

  • Telesales Representative German Speaking

    5 days ago

    Tredegar, United Kingdom Vibe Recruit Limited Full time

    Are you a fluent German speaker with a passion for sales and customer service? Join our client as a Telesales Representative in Tredegar.We are looking for candidates with a proven track record in telesales or customer service roles, excellent communication skills in both English and German, and a cool-tempered approach to handling customer interactions ...

  • Telesales Representative German Speaking

    4 days ago

    Tredegar, United Kingdom Vibe Recruit Limited Full time

    Are you a fluent German speaker with a passion for sales and customer service? Join our client as a Telesales Representative in Tredegar.We are looking for candidates with a proven track record in telesales or customer service roles, excellent communication skills in both English and German, and a cool-tempered approach to handling customer interactions....

  • Telesales Representative German Speaking

    5 days ago

    Tredegar, United Kingdom Vibe Recruit Limited Full time

    Are you a fluent German speaker with a passion for sales and customer service? Join our client as a Telesales Representative in Tredegar.We are looking for candidates with a proven track record in telesales or customer service roles, excellent communication skills in both English and German, and a cool-tempered approach to handling customer interactions....

  • Telesales Representative German Speaking

    14 hours ago

    Tredegar, United Kingdom VIBE RECRUIT LIMITED Full time

    Are you a fluent German speaker with a passion for sales and customer service? Join our client as a Telesales Representative in Tredegar.We are looking for candidates with a proven track record in telesales or customer service roles, excellent communication skills in both English and German, and a cool-tempered approach to handling customer interactions....

  • Telesales Representative German Speaking in Tredegar

    7 days ago

    Tredegar, United Kingdom Vibe Recruit Limited Full time

    Are you a fluent German speaker with a passion for sales and customer service? Join our client as a Telesales Representative in Tredegar.We are looking for candidates with a proven track record in telesales or customer service roles, excellent communication skills in both English and German, and a cool-tempered approach to handling customer interactions ...