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Telesales Representative German Speaking

3 months ago

Tredegar, United Kingdom Vibe Recruit Full time
Are you a fluent German speaker with a passion for sales and customer service? Join our client as a Telesales Representative in Tredegar.
We are looking for candidates with a proven track record in telesales or customer service roles, excellent communication skills in both English and German, and a cool-tempered approach to handling customer interactions.
You'll be part of a supportive team committed to continuous improvement and professional development
Telesales Representative Benefits:
Up to £26,000 DOE & bonus.
25 holidays plus bank holidays.
Career progression opportunities.
Monday - Friday 9am - 5pm (flexible hours may be available) 40 hours per week.
Defined contribution pension scheme (matched employer contribution of 5%)
Perkbox membership, plus 50 flexi points per month.
Paid rest breaks (average 50 minutes per day over 5 days) pro rata.
Discounts at local gym.
Free on-site parking
Company workwear available free of charge (but not mandatory).
Plus, much more Telesales Representative Responsibilities:
Contact potential or existing customers to inform them about a product or service using scripts.
Answer questions about products or the company.
Ask questions to understand customer requirements and close sales.
Direct prospects to the field sales team when needed - setting appointments as required.
Enter and update customer information in Hubspot.
Process orders in an accurate manner - progress to quotation via Hubspot workflow.
Handle grievances to preserve the company's reputation.
Go the "extra mile" to meet sales quota and facilitate future sales.
Keep records of calls and sales and note useful information.
Continuous improvement on KPIs to ensure effectiveness of campaigns.
Measured success to be monitored with delivery against impact - daily, weekly and monthly reporting.Telesales Representative Experience / Skills:
Proven experience as telesales representative or other sales/customer service role.
Proven track record of successfully meeting sales quota preferably over the phone.
Ability to learn about products and services and describe/explain them to prospects.For immediate consideration, please forward your CV to Kayleigh at Vibe Recruit today.
Vibe Recruit is acting as an Employment Agency in relation to this vacancy.
Vibe Recruit is acting as an Employment Agency in relation to this vacancy