We are seeking a highly motivated and experienced Telesales Representative to join our team at Recruitment Solutions Workforce Ltd. As a Telesales Representative, you will be responsible for contacting existing and potential customers to inform them about our products and services.

• Contact potential or existing customers to inform them about our products or services using scripts
• Answer questions about our products or the company
• Ask questions to understand customer requirements and close sales
• Direct prospects to the field sales team when needed – setting appointments as required
• Enter and update customer information in Hubspot
• Process orders in an accurate manner – progress to Quotation via Hubspot workflow
• Handle grievances to preserve the company's reputation
• Go the "extra mile" to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information
• Continuous improvement on KPIs to ensure effectiveness of campaigns
• Measured success to be monitored with delivery against impact – daily, weekly and monthly Reporting

• Proven experience as telesales representative or other sales/customer service role
• Proven track record of successfully meeting sales quota preferably over the phone

• Excellent communication and interpersonal skills
• Proven experience as telesales representative or other sales/customer service role
• Proven track record of successfully meeting sales quota preferably over the phone
• Good knowledge of Hubspot and telephone systems (ie, Aircall)
• Ability to learn about products and services and describe/explain them to prospects
• Excellent knowledge of English and German
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints
• An ability to embrace change and adapt to business requirements

• Honesty and integrity
• Ambition and drive to succeed
• Dependability and reliability
• Flexibility and willingness to work collaboratively
• Committed to professionalism and continuous improvement and personal development

By applying, you are giving consent for Recruitment Solutions Workforce Ltd to contact you regarding this job and other vacancies we are recruiting for.