Clinical Service Manager

1 month ago


St Albans, United Kingdom BUPA Full time

Job title: Clinical Service Manager


Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements.

Location: Lye Lane, Bricket Wood, St Albans, AL2 3TN.

Salary: Up to £52,062 per annum, Depending on experience.

Contract: 40 hours per week.

36 hours will be supernumerary and 6 hours on the floor. 8am-2pm or 2pm-8pm.

Welcome Bonus- £2000 **

We make health happen.

Allington Court Bupa Care Home, sharing a site with Tenterden House Care Home, has recently undergone a significant refurbishment, enhancing the comfort and aesthetics for its residents. Embracing the spirit of fulfilling dreams, they’ve initiated a ‘Make a Wish’ program for residents, adding a touch of magic to their lives. This innovative program has already seen remarkable achievements, including two residents who completed the St Albans Marathon, a thrilling helicopter ride for another, and a cultural outing to the theatre for two others. These experiences not only enrich the lives of the residents but also foster a sense of community and adventure within the home. As Clinical Service Manager, you’ll lead our care team, ensuring high-quality care that addresses residents’ comprehensive needs.

You’ll help us make health happen by:

  • You’ll oversee and assist all aspects of nursing care/activities within the home.
  • With the help of your team, you’ll create and update individual care plans for our residents, maintaining clear, accurate and up-to-date medication records.
  • It’s imperative that the correct staffing levels are maintained through efficient management of rotas, you’ll ensure adequate staffing is always maintained within the home.
  • Drawing on your clinical experience, you’ll provide day to day support and guidance to the team - promoting our residents' independence, choice, and dignity.
  • You’ll build lasting relationships with the residents and the people they care about, as well as caring about the home itself - fostering a sense of community.
  • Creating and developing strong relationships with local partners, you will liaise with these partners, playing an important role in raising the care home’s profile in the local area and beyond.

Key Skills and Qualifications Required:

  • Registered Nurse: Must have a valid NMC pin and commitment to the NMC Codes of Conduct and professional development.
  • Resident-Centric: Understands the impact of quality nursing care on residents’ lives, promoting independence, choice, and dignity.
  • Clinical Knowledge: Up to date with tissue viability, infection control, and care planning.
  • Communication & Leadership: Able to build relationships, lead, mentor, and manage a team effectively.
  • Time Management: Excellent at prioritising tasks and working efficiently as a compassionate team player.

Benefits for the role:

  • · Comprehensive Healthcare: 24/7 access to a variety of health services, including remote GP appointments, physiotherapy, and mental health support, with an annual allowance for Bupa healthcare products.
  1. · Generous Leave & Perks: Enjoy 33 days of holiday, paid breaks, free meals during shifts, and free parking.
  2. · Financial Support: Benefit from sick pay, a long service reward program, an interest-free travel loan, and Wagestream for early wage access.
  3. · Professional Growth: We support your career with NMC pin payment reimbursement and a selection of Bupa pension plans.
  4. · Wellbeing Focus: Take advantage of our parental leave schemes, Menopause Plan, and discounts at various gyms and fitness facilities.
  5. · These bullet points highlight Bupa’s commitment to the health and wellbeing of its employees, offering a supportive and rewarding work environment.

Why Choose Bupa?

At Bupa, we’re more than just a health insurer and provider; we’re a company with a heart and a clear purpose. Our commitment is to help people live longer, healthier, happier lives and to contribute positively to the world. We operate without shareholders, which means our customers always come first.

Our ethos is simple: be brave, caring, and responsible. These values guide us in all that we do, ensuring that we make a real impact on health and wellbeing.

“Bupa” stands for “Be you at Bupa.” We celebrate individuality and diversity, understanding the significance of our workforce reflecting the varied communities and customers we serve. We actively seek individuals from diverse backgrounds and experiences, believing that a rich variety of perspectives makes us stronger and more effective in meeting our goals.

Join us and be part of a team that’s making a difference every day.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. If you require information regarding this role in an alternative format please email: careers@bupa.com

*Should you be successfully hired into this role, we are pleased to be able to offer you a one-off Starter Bonus of £2000 as a thank you for deciding to join Bupa Care Services. The Starter Bonus will be paid to you in the next available pay run once you have completed four weeks’ service and will be subject to deductions for tax and NI. T&Cs Apply.

**We will require some flexibility and shift patterns may be subject to change dependant on the needs of the business.



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